Partners offering Mitel remote collaboration
tools and Martello performance management are addressing growing
customer demand for productivity solutions
OTTAWA, March 5, 2020 /CNW/ - Martello Technologies
Group Inc., ("Martello" or the "Company") (TSXV: MTLO), a leading
provider of solutions that deliver clarity and control of real-time
services on more than 5,000 networks in 175 countries around the
world, announced today that it is seeing increased recognition of
its technology solutions by partners tasked with ensuring reliable
remote collaboration for companies impacted by COVID-19. With calls
for businesses to curtail all non-essential travel, companies
implementing policies that require employees to self-quarantine
when appropriate, and organizations moving to virtual events, there
is growing recognition that investing in a technology
infrastructure that effectively supports remote work and
connections with virtual teams can keep businesses productive under
a range of external challenges.
VOIP Networks, Mitel's Northeast Partner of the Year for the
Americas, has many customers with distributed businesses that rely
on Mitel video conferencing and communication solutions for remote
real-time collaboration. When business travel is constrained,
remote collaboration becomes mission-critical for its customers. By
working with Martello, VOIP Networks can ensure that these
collaboration solutions are operating efficiently. VOIP Networks is
also using Martello's software for remote access to customer
networks to reduce travel for its own staff when addressing
customer problems.
"Martello's technology is a facilitator of remote communication
and remote problem resolution. By constantly monitoring and
managing the performance of Mitel collaboration and communication
services, the user has a smooth experience every time and we know
the service will perform as expected, without the need to travel to
a customer's site if issues arise," said John Collins, CTO at VOIP Networks.
"Mitel's customers are ready to collaborate from anywhere in the
world, whether on a voice call or video conference," said
Mona Abou-Sayed, Vice President of
Collaboration & Applications at Mitel. "By partnering with
Martello, we have given our customers additional assurance that
these services will perform reliably on any network infrastructure,
so that businesses remain productive under a range of different
conditions."
Martello CEO John Proctor
highlight's Mitel's leadership when it comes to delivering the
tools its customers need to stay competitive: "Mitel has continued
to evolve its cloud collaboration and communication platform, and
has recognized the importance of delivering a stellar user
experience for these critical remote working tools," said Mr.
Proctor. "As businesses struggle with disruptions related to
COVID-19, Mitel customers are very well positioned to facilitate
remote work and ensure continued productivity."
At the Channel Partners 2020 Conference & Expo in
Las Vegas next week, Martello
(Booth #460) will be on hand to ensure partners have the technology
required to facilitate reliable remote collaboration for their
customers.
Related Resources:
Blog: When Face-to-Face Isn't an Option, Reliable Digital
Communication Should be Top of Mind
Mitel Performance Analytics
UCScore Site Qualification
About Martello
Martello Technologies Group Inc. (TSXV: MTLO) is a technology
company providing digital experience monitoring and optimization
solutions that monitor, analyze and optimize the performance of
real-time cloud services. Martello's products include SD-WAN
technology, unified communications (UC) performance analytics
software, and IT analytics software. Its partners include Mitel,
Microsoft and Paessler. Martello Technologies Group is a public
company headquartered in Ottawa,
Canada with offices in Montreal, Amsterdam, Paris, Dallas
and New York. Learn more at
http://www.martellotech.com
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SOURCE Martello Technologies Group