17 February 2025
MONY Group
PLC
Preliminary
results for the
year ended 31 December 2024
Continued
strong strategic
and financial progress; SuperSaveClub exceeds 1 million
members
Year ended 31 December
|
2024
|
2023
|
Growth %
|
Group Revenue
|
£439.2m
|
£432.1m
|
2
|
Adjusted EBITDA *
|
£141.8m
|
£132.9m
|
7
|
Profit After Tax
|
£80.2m
|
£72.3m
|
11
|
Adjusted Basic EPS **
|
17.1p
|
16.2p
|
5
|
Basic EPS
|
15.0p
|
13.5p
|
11
|
Operating Cashflow
|
£115.6m
|
£102.2m
|
13
|
Net Cash/(Debt) ***
|
£8.4m
|
(£19.8m)
|
n.a
|
Dividend Per Share
|
12.5p
|
12.1p
|
3
|
Financial highlights
· Record revenue of £439.2m, up 2%, driven by good performance
in Insurance particularly in the first half, as well as growth in
Cashback
· Highest ever Adjusted EBITDA, up 7% to £141.8m, with Adjusted
EBITDA margin expanded by 1%pt to 32% demonstrating continued
robust cost management
· Profit After Tax of £80.2m, up 11%
· Adjusted Basic Earnings Per Share of 17.1p, up 5%
· Operating Cashflow of £115.6m, up 13%
· Return to Net Cash after paying down the term loan for the
Quidco acquisition
Shareholder returns
· The
Board has proposed a final dividend per share of 9.2p, bringing the
total dividend for FY24 to 12.5p, up 3%
· Share buyback programme of up to £30 million, reflecting MONY
Group's strong cash generation and robust financial
position
Strategic highlights
· Helped households save an estimated record £2.9bn
· Strong momentum across our member-based
propositions;
o SuperSaveClub (SSC) has surpassed 1 million members with all
major products live. Members now generate 12% of Group
sales
o Advanced CRM and personalisation capabilities leveraging our
group tech and data platform are delivering enhanced engagement and
efficiency:
§ Sophisticated programme of renewals reminders, helpful
content and cross-sell emails and app push messages are achieving a
3x uplift in engagement from SSC members, cashback is now available
in SSC
§ Compare+ Home launched in MoneySavingExpert app, and enhanced
personalisation including daily deals and favourite brands are now
available in Quidco
· Continued progress with our provider propositions; B2B,
Tenancy and Market Boost
o 35 B2B partners live, including leading names such as
AutoTrader and Rightmove
o Expansion of Tenancy which is now live in the SSC
o Market boost now available to c.80 providers across Money,
Insurance and Broadband
· AI
is transforming our customer operations and content
generation
Peter Duffy, CEO of MONY Group, commented:
"We are proud to have helped customers save a record £2.9
billion - the more customers save, the more the Group grows. We've
done this by delivering strong performance both operationally and
financially in 2024 as we continue to execute on our strategy. This
includes encouraging customers to join our member-based
propositions like the SuperSaveClub which, in turn, reduces our
reliance on increasingly expensive pay-per-click (PPC)
marketing.
This sustained momentum has enabled us to grow the dividend
by 3% this year, alongside the announcement of a share buyback
programme of up to £30 million, which will deliver enhanced returns
to shareholders. This reflects our confidence in the continued
execution of our strategy, and importantly, means we retain
significant capacity to support future growth."
Outlook
Our recent trading performance,
coupled with momentum in our strategic execution gives the Board
confidence that we will deliver Adjusted EBITDA for 2025 broadly
within our current published consensus.
Despite headwinds in the car
insurance switching market, strength in our breadth provides us
with resilience and we continue to see other opportunities for
growth across the business.
We anticipate operating cost
inflation (excluding Depreciation and Amortisation) to be largely
mitigated through our ongoing focus on cost efficiency.
We remain well positioned to
continue to deliver sustainable, profitable growth.
Market expectations for Adjusted
EBITDA for 2025 from the analyst consensus on our investor website
is £147.0m with a range
of £143.1m to £151.7m
*Notes:
*
Adjusted EBITDA is operating profit
before depreciation and amortisation and adjusted for other
non-underlying costs as detailed on page 13. This is consistent
with how business performance is measured internally.
**Adjusted Basic Earnings Per Share
is profit before tax adjusted for amortisation of
acquisition related intangible assets and other non-underlying
costs as described on page 13. A tax rate of 25.0% (2023: 23.5%) is
applied to calculate adjusted Profit After Tax. This is divided by
the number of weighted average shares. A reconciliation of adjusted
basic earnings per share to the financial statements is included in
note 4. Adjusted basic earnings per share for the year ended 31
December 2023 has been updated from 16.0p to 16.2p to reflect the
reclassification of costs to adjusting items noted
above.
***Net
cash/(debt) is cash and cash
equivalents of £22.4m (2023: £16.6m) less borrowings of £12.0m
(2023: £34.5m) and loan notes payable to Podium's non-controlling
interest of £2.0m (2023: £1.9m). It does not include lease
liabilities.
Quarter 4 trading
|
Revenue for the
three months ended
31 December 2024
|
Revenue for the
year ended
31 December 2024
|
|
£m
|
Growth %
|
£m
|
Growth %
|
Insurance
|
53.0
|
2
|
235.6
|
7
|
Money
|
22.7
|
(2)
|
97.8
|
(2)
|
Home Services
|
10.0
|
0
|
36.1
|
(7)
|
Travel
|
2.7
|
(6)
|
19.6
|
(5)
|
Cashback
|
16.8
|
0
|
60.8
|
2
|
Inter-vertical
eliminations
|
(2.4)
|
6
|
(10.7)
|
44
|
Total
|
102.8
|
0
|
439.2
|
2
|
Revenue in Q4 was flat with solid
Insurance performance offset by softer trading in Money and
Travel.
· In
Insurance revenue was up 2%, despite premium inflation in car and
home returning to more normal levels, with travel and life
performing particularly well
· Money was down 2% in the quarter due to fewer attractive
current account deals. Borrowing continued to grow, driven by
improved credit card switching volumes
· Home
Services growth was flat in the quarter with some improvement in
energy switching helping to offset continued challenges in
broadband and mobile from provider retention strategies
· Revenue from Travel fell 6% in the quarter with performance
slowing in a competitive market. Note that travel insurance is
included within Insurance
· Cashback revenue was flat in the quarter with strong
performance in insurance offsetting softer trading in
retail
Results presentation
A presentation for investors and analysts will
be available from 7am at
https://www.monygroup.com/investors/results-reports-and-presentations/
A Q&A session will be held at 9.30am with
Peter Duffy (CEO) and Niall McBride (CFO) accessed via:
https://edge.media-server.com/mmc/p/iet6tie8/
Notes: Adjusted EBITDA is operating
profit before depreciation and amortisation and other
non-underlying costs described on page 13.
For further information, contact:
Investors:
Niall McBride, Chief Financial
Officer
niall.mcbride@monygroup.com / 0203 826 4688
Jennifer Cooke, Head of Investor
Relations
jennifer.cooke@monygroup.com / 0203 846 2034
Media:
William Clutterbuck, H/Advisors
Maitland
wclutterbuck@h-advisors.global
/ 07785 292617
Cautionary note regarding forward looking
statements
This announcement includes
statements that are forward looking in nature. Forward looking
statements involve known and unknown risks, assumptions,
uncertainties and other factors which may cause the actual results,
performance or achievements of the Company to be materially
different from any future results, performance or achievements
expressed or implied by such forward looking statements. Except as
required by the Listing Rules, Disclosure Guidance and Transparency
Rules and applicable law, the company undertakes no obligation to
update, revise or change any forward-looking statements to reflect
events or developments occurring on or after the date such
statements are published.
Business review
We generated our highest ever
Revenue and Adjusted EBITDA figures with Revenue of £439.2m, up 2%,
and Adjusted EBITDA of £141.8m, up 7%, underpinned by strong cost
control. This performance has furthered our company purpose of
saving households money such that we saved households an estimated
£2.9bn in 2024, up from £2.7bn in 2023.
Revenue growth was primarily
driven by good performance in Insurance in the first half, where we
continued to see record switching volumes, and in Cashback, which
performed well despite the tough retail environment.
We delivered on our strategy to
grow both sides of our marketplace. We generated momentum across
our member-based propositions; MoneySuperMarket SuperSave Club
(SSC), MoneySavingExpert App & Quidco, and are particularly
encouraged by the performance of SSC which now has over 1 million
members, having only launched in September 2023.
Our provider services also
performed well. This includes B2B, Market Boost and Tenancy. In
B2B, we added 6 more brands to our platform, bringing us to 35
brands live, including household names like Rightmove, Autotrader
and the National Union of Students.
This great progress would not be
possible without our hard-working teams. We are proud to have been
accredited as a Real Living Hours employer, alongside our Real
Living Wage certification; we also held onto our position as #1 for
Women on Boards in the Technology sector in the 2024 FTSE Women
Leaders Review. We continue to stand together with CALM, united
against suicide as our charity partner for a second year, and
finally, we remain on track to reach Operational Net Zero by
2030.
The strength in our breadth
continues to provide us with resilience, as different markets move
through their cycles. All of this translates to a highly effective,
resilient and profitable business, with strong operating cashflow
and efficient capital allocation, that is well positioned to
deliver sustained and consistent growth.
As a result, alongside our
ordinary dividend, which is up 3% for FY24, we are pleased to
announce a share buyback programme of up to £30 million, which will
deliver enhanced value for our shareholders. This buyback reflects our ongoing commitment to sustainable
shareholder returns, in addition to investment in organic and
acquisitive growth, as a path to creating long-term, sustainable
shareholder value.
Strategic review
Our strategy is centered on
growing our two-sided marketplace, focused on both customers and
providers.
On the customer side, we are focused
on growing our loyal, engaged members. Our member-based
propositions are transforming our customer base from transactional
users into long-term members who come to us directly, again and
again. This is a win-win. It offers greater value to our customers
while reducing our costs by attracting more customers to us
directly.
Our strategy will
deliver:
· Increased transaction volumes, growing revenue per
user
· Enhanced loyalty by offering compelling reasons for members
to come back to us
· Greater opportunity for cross-sell and renewal
· Lower cost of sales through greater direct traffic
Our member-based models are moving
us away from the expensive third-party media that price comparison
businesses have traditionally used to attract
customers, which is especially key in light of the increasingly competitive
pay-per-click (PPC) market. In the second
half of 2024 we saw the costs of PPC escalate by 19% versus the
first half.
We are pleased to now have over 1
million members as part of the SuperSaveClub (SSC).
These members are buying more, have a higher
average revenue per user (ARPU) and a lower cost of acquisition in
comparison to non-SSC customers.
Our member-based propositions are
central in enabling us to grow while reducing our reliance on this
increasingly expensive customer acquisition method.
The other side of our marketplace
aims to give providers even more reason to use us. We do this by
enabling;
· The
best consumer experience, with quick and easy customer
journeys
· Unique data insights from our proprietary data, offering
providers a competitive edge over their peers
· Increased conversion, enabling providers to acquire new customers more cost effectively
· Targeted ways to promote their products with our tailored
tenancy slots
Underpinning this strategy is our
leading data and tech. We completed our data migration this time
last year and the re-platforming work is now also largely complete,
moving us onto our common tech platform, supporting our ability to
scale whilst simplifying our operations.
We have been through a significant
transformation since 2019, enabling us to drive growth while
improving efficiency. On a like-for-like[1] basis, we have:
· Grown gross margin by 4 percentage points
· Increased revenue per full time employee (FTE) by
40%
·
Held operating expenditure (opex) growth to just
an 8% increase across the period - despite inflation being
c.25%[2]
Loyal, engaged members
Of our three member-based models,
we anticipate MoneySuperMarket's SuperSave Club to have the biggest
impact. We launched the club in September 2023 and built it out
rapidly during 2024. It now covers 12 products and has proved
compelling with customers.
As a reminder:
-
The club gives a cash reward to customers for
every purchase
-
We guarantee best price, and;
-
We make it easy for customers to save again and
again by using their data to skip lengthy application forms, we
offer free credit monitoring services and we provide specially
selected retailer discounts which all drive further engagement with
the app
We now have a growing cohort of
customers who have passed their one-year anniversary and the early
data shows the SuperSaveClub is achieving what we hoped.
· Firstly, 38% more customers are coming directly for the
second purchase vs traditional MSM users
· Secondly, SuperSaveClub members are more engaged, showing a
2x increase in their propensity to engage with CRM and a 5x
increase in the take up of the MSM App
· Thirdly, SSC members are buying more from us. We have seen a
3x increase in both renewal purchases and members buying a second
product from us
· And
finally and despite it being only 15 months old, SSC members are
generating 12% of total Group sales
We are yet to have full visibility
on how year-two cohorts will behave, but it is clear to see that
the club is encouraging customer loyalty and retention whilst
reducing our reliance on paid-marketing. In 2025 we will seek to grow the club further, and as part of
this we are trialling a 'first-purchase reward'.
Current metrics indicate that
every 1 million increase in SSC members could translate into a 1
percentage point improvement on gross margin.
In the early part of 2025 we have
seen member growth continue in line with 2024 and we see
significant headroom for continued momentum on member
numbers.
MoneySavingExpert App (MSE App)
Two years since launch, MSE app
downloads are up 93% to 1.8m, averaging 460k monthly active users
(MAUs) during the year, a 10% increase on FY23. In addition, more
than 9.3m consumers now receive the weekly MSE tip email, up from
9.1m at FY23.
We have improved the user experience
on the MSE App dramatically in the year, increasing
personalisation, offering tools that help users gain greater
control of their finances, launching an improved and highly
differentiated Credit Club, and finally adding motor and home
insurance compare products.
Quidco
Quidco, our cashback offering, is
enjoying an improved and increasingly personalised user experience,
which is key to driving revenue per user, repeat engagement,
customer loyalty and enhanced conversion.
Best provider propositions
B2B
Our B2B proposition utilises the
MONY Group tech platform to enable switching services for
third-party brands who want to offer a comparison service. This
extends our reach and market share with limited incremental
cost.
B2B is now available across Car,
Home, Broadband, Mobile and Energy. In FY24, B2B revenue was up 49%
driven, in part, by the scaling of existing partnerships, as well
as through the growth of new partners, adding six during the year,
bringing our total to 35 B2B partners live.
Tenancy
Tenancy is our targeted
advertising slots that enable partners to promote their products to
specific cohorts of customers. Tenancy is now available across all
core product lines and, during 2024, we began trailing it in the
SuperSaveClub. Revenue from Tenancy was up 6% in FY24 and we see
continuing opportunity for growth in this area.
Market Boost
Market Boost was launched in 2023
and uses our first party data to help providers better understand
how they perform on our platform. It was initially available in our
Money products and we have rolled it out across 2024 into Insurance
and Broadband with c.80 providers now benefitting from this
service.
Leading data and technology
Our extensive data and technology
re-platforming is now largely complete, and will be a key enabler
for the roll out of our AI implementation.
AI solutions are now live across
our customer operations. It has transformed the approach our
marketing teams take to content generation and we have begun to
deploy it successfully to improve conversion, building out new user
experiences within some of our core journeys.
Our future focus with AI is to
build out new consumer propositions, continue the internal
transformation of the business and equip our people to become
leading proponents of the technology.
ESG
As well as helping households save
money, we aim to make a positive difference to our people, the
wider community, and the environment. We want our colleagues to not
only live our purpose but have confidence in us as a responsible
and fair employer. To do that we invest in our employees
wellbeing and the communities we are based in, whilst building a
broader social impact inspired by our charitable
activities.
We are proud to be accredited as a
Real Living Hours employer, which now sits alongside our Real
Living Wage certification and in April 2024 we increased our
Employer pension contributions by 1%. Furthermore, we delighted to
hold our position as #1 for Women on Boards in the Technology
sector in the 2024 FTSE Women Leaders Review.
We are committed to minimising our environmental impact, with our
goal of achieving Operational Net Zero by 2030. This target
includes a 90% reduction in Scope 1 and Scope 2 emissions, as well
as remaining as a 'Carbon Neutral' business by offsetting 100% of
our carbon emissions. Our environmental
impact is disclosed through the Carbon Disclosure Project, and we
maintained our C score for 2023 (awarded in 2024).
We have established Science Based
Targets to guide our efforts. By 2030, we aim to:
·
Reduce absolute Scope 1 and Scope 2 GHG emissions
by 91% from 2019 levels
·
Source 100% renewable electricity
annually
·
Reduce Scope 3 emissions by 58.8% by 2033 from
2019 levels
Upon receiving our accreditation,
the SBTi commended our ambitious 1.5°C-aligned target, which is
currently the highest designation available through the SBTi
process. This recognition highlights our dedication to addressing
climate change and reducing our environmental impact. This year, we
will publish our Climate Transition Plan, detailing our performance
against targets and our future plans.
As a signatory of the United
Nations Global Compact, we embrace its principles and commit to
aligning our operations and strategies with ten universally
accepted principles in the areas of human rights, labour,
environment, and anti-corruption.
Key performance indicators
The Board reviews key performance
indicators (KPIs) to assess the performance of the business against
the Group's strategy. We measure six key strategic KPIs: estimated
customer savings, marketing margin, net promoter score, active
users, revenue per active user, and cross-channel
enquiry.
|
31
December
2024
|
31
December
2023
|
Estimated Group customer
savings
|
£2.9bn
|
£2.7bn
|
Group marketing margin*
|
58%
|
58%
|
MSM[3] and MSE[4] net promoter score
(NPS)
|
72
|
70
|
MSM & Quidco active
users
|
13.8m
|
14.2m
|
MSM & Quidco revenue per
active user
|
£18.54
|
£17.82
|
MSM cross-channel
enquiry
|
25%
|
24%
|
Estimated Group customer
savings:
This is calculated by multiplying sales volume by
the market average price per product based on external data
compared to the cheapest deal in the results table for core
channels. Savings for non-core channels are estimated by applying
the savings for core channels proportionally to non-core revenue.
The cashback earned by Quidco members is included in this
KPI.
Group marketing margin:
The inverse relationship between Group revenue
and total marketing spend represented as a percentage. Total
marketing spend is the direct cost of sales plus distribution
expenses.
MSM & MSE net promoter
score: The 12 monthly
rolling average NPS (1 Jan 2024 - 31 Dec 2024 inclusive)
measured
by YouGov Brand Index service
Recommend Score weighted by revenue for MSM and MSE to create a
combined NPS.
MSM & Quidco active
users:
The number of unique MSM accounts running enquiries on
MSM (car insurance, home insurance, life insurance, travel
insurance, pet insurance, van insurance, credit cards, loans and
energy channels) in the last 12-month period, plus the number of
unique Quidco members making a purchase in the last 12-month
period.
MSM & Quidco revenue per
active user: The revenue for MSM channels (car insurance, home
insurance, life insurance, travel insurance, pet insurance, van
insurance, credit cards, loans and energy channels) plus Quidco
revenue net of member commission divided by the number of MSM and
Quidco active users for the last 12 months.
MSM cross-channel
enquiry:
The proportion of MSM active
users that enquire in more than one channel (car insurance, home
insurance, life insurance, travel insurance, pet insurance, van
insurance, credit cards, loans and energy) within a 12-month
period.
*Marketing spend for the year is
£183.0m (2023: £181.5m).
KPI definitions reflect the parts of
the Group most relevant for assessing its performance and where
data is available: NPS includes our two biggest consumer brands.
Active users is most relevant for MSM and Quidco where user
accounts are identified as a key part of the transactional journey.
Cross-channel enquiry relates only to MSM as this metric is aligned
to our aim of offering more products to users as part of our retain
and grow strategy.
We estimate that the Group saved
customers £2.9bn in 2024. The increase from 2023 was driven by
growth in both sales volumes and average savings per sale across
our car, home and travel insurance and cards channels.
NPS rose to 72 demonstrating that
trust and satisfaction in both brands remains high. MSE scored
extremely well and MSM finished the year ahead of other price
comparison sites.
MSM and Quidco active users
declined by 0.3m to 13.8m, driven by a decline in energy enquiries
with fewer users looking for deals with the switching market
remaining subdued.
Revenue per active user grew by
£0.72p to £18.54 following a mix into car and home insurance along
with higher multi-channel activity as we scaled SuperSaveClub
members.
Marketing margin remained flat at
58% as we actively balanced efficiencies in direct marketing spend
with increased paid search costs.
During the year the MSM
cross-channel enquiry rate improved by 1% to 25%, supported by the
growth of SuperSaveClub members.
Financial review
Group revenue increased 2% to
£439.2m (2023: £432.1m) with Profit After Tax increasing 11% to
£80.2m (2023: £72.3m). When reviewing performance, the Board
reviews several adjusted measures, including adjusted EBITDA, which
increased 7% to £141.8m (2023: £132.9m), and Adjusted Basic EPS
which increased 5% to 17.1p (2023: 16.2p), as shown in the table
below.
Adjusting items include a
provision made for VAT and related costs of £3m (explained on page
13). This is due to ongoing discussions with HMRC regarding the
method we use to recover VAT, a Partial Exemption Special Method
(PESM). For comparability and consistency, adjusting items for the
year ended 31 December 2023 have been updated to include £1m of
provisions that were recognised within EBITDA but were not
presented as adjusting items because they were not
material.
Last year's Adjusted Basic EPS has
also been updated accordingly. More information on the nature of
these costs is included in the Adjusting items section
below.
Extract from the Consolidated Statement of Comprehensive
Income
for the year ended 31 December
|
2024
|
2023
|
Growth
|
|
£m
|
£m
|
%
|
Revenue
|
439.2
|
432.1
|
2
|
Cost of sales
|
(148.6)
|
(139.7)
|
6
|
Gross profit
|
290.6
|
292.4
|
(1)
|
Operating costs
|
(177.3)
|
(195.1)
|
(9)
|
Operating profit
|
113.3
|
97.3
|
16
|
Amortisation and
depreciation
|
25.5
|
34.6
|
(26)
|
EBITDA
|
138.8
|
131.9
|
5
|
Reconciliation to Adjusted EBITDA:
|
|
|
|
EBITDA
|
138.8
|
131.9
|
5
|
Irrecoverable VAT provision and
related costs
|
3.0
|
1.0
|
200
|
Adjusted EBITDA**
|
141.8
|
132.9
|
7
|
Adjusted earnings per
share*:
|
|
|
|
|
- basic (p)
|
|
17.1
|
16.2
|
5
|
- diluted (p)
|
|
17.0
|
16.2
|
5
|
* A reconciliation to adjusted EPS
is included within note 5.
** As explained above the table
the comparative adjusted EBITDA has been updated to reflect
irrecoverable VAT and associated costs of £1.0m as adjusting
items.
Alternative performance measures
We use a number of alternative
(non-Generally Accepted Accounting Practice ("non-GAAP")) financial
measures which are not defined within IFRS. The Board reviews
Adjusted EBITDA and Adjusted Basic EPS alongside GAAP measures when
reviewing the performance of the Group. Executive management bonus
targets include an Adjusted EBITDA measure and the Long-Term
Incentive Plans include an Adjusted Basic EPS measure.
The adjustments are separately
disclosed and are usually items that are non-underlying to trading
activities and that are significant in size. Alternative
performance measures used within these statements are accompanied
with a reference to the relevant GAAP measure and the adjustments
made. These measures should be considered alongside the IFRS
measures.
Revenue
for the year ended 31 December
|
|
2024
|
2023
|
Growth
|
|
|
£m
|
£m
|
%
|
Insurance
|
|
235.6
|
220.0
|
7
|
Money
|
|
97.8
|
100.2
|
(2)
|
Home Services
|
|
36.1
|
39.0
|
(7)
|
Travel
|
|
19.6
|
20.6
|
(5)
|
Cashback
|
|
60.8
|
59.8
|
2
|
Inter-vertical
eliminations
|
|
(10.7)
|
(7.5)
|
44
|
Total
|
|
439.2
|
432.1
|
2
|
Revenue grew 2% to £439.2m.
Trading was led by strong Insurance performance offset by more
challenging trading conditions in other verticals.
Insurance
Revenue in Insurance grew 7% to
£235.6m. Growth was underpinned by strong switching in car and home
insurance, particularly in H1.
Premium price inflation continued
to normalise during the year, exiting the year at +2% in car and
+16% in Home. Despite the easing levels of premium inflation, we
continued to see record switching volumes for car and home
insurance. This is supported by a greater number of products
available to consumers in the market, and as a result of sustained
high absolute pricing for policies. For context, the average car
insurance quote is now 48% higher than it was before the
implementation of General Insurance Pricing Regulation in
2021.
Other insurance products performed
well, including travel insurance, which saw an uplift in
performance during H2, after a trend towards a lower tier of
coverage seen in H1 eased, and life insurance which also saw strong
growth during Q4.
Money
Revenue in Money was £97.8m, down
2% on 2023 due mainly to fewer attractive current account products
in the period. Within our banking product lines, we saw providers
begin to focus on profitability and as a result there were fewer
attractive current account products available.
Borrowing saw growth in the year,
driven by increased demand in credit cards. Despite sustained
higher interest rates continuing to impact affordability and
conversion for loans and mortgages, we saw an improving profile of
performance during H2.
We also made good strategic
progress, improving the experience for customers on our sites. As
an example, consumers can now easily see what credit limits and
APRs they are eligible for as part of their user journey, rather
than simply being shown an average estimate.
Home Services
Home Services revenue was £36.1m,
down 7%, as a result of continued softer trading in broadband and
mobile.
Traffic levels in broadband and
mobiles remained reasonably robust but conversion was impacted by
continued actions from providers on customer retention and
acquisition.
Energy switching levels and
revenue remained immaterial in the year in line with previous
guidance but we did see year-over-year growth, albeit comparing to
subdued performance in 2023.
Travel
Revenue in Travel fell 5% to
£19.6m with conditions becoming increasingly competitive through
the year after a very strong Q1.
Package holiday performance
remained solid throughout the year but the market became
increasingly competitive, resulting in higher marketing costs
across the sector. For the majority of the year, we took
action to adjust our marketing spend and manage margins which
impacted growth. In the second half we began trialling a change in
our marketing mix out of PPC and into social with initial good
results.
Car hire was a headwind with
reduced daily rates in the industry impacting use of comparison
sites.
We have now completed the
migration of our marketing tech stack, enabling expansion into new
products to drive growth. As an example, in late 2024, we launched
a new cruise offering.
Cashback
Revenue in Cashback grew 2% to
£60.8m with the insurance vertical, powered by MSM B2B capability
performing well in heightened switching markets. During the year we
deepened our relationship with key strategic partners in the travel
area, working collaboratively to launch new campaigns which
delivered strong results. This helped to offset softer trading in
retail which continued to be impacted by weaker consumer confidence
and difficult economic conditions.
Cashback saw good strategic
progress in the year, with us increasing the levels of
personalisation to our customers and deepening the customer
proposition with the launch of new features, notably Quidco
stories.
Gross profit
Gross profit was down 1% to
£290.6m, while gross margin decreased to 66.2% (2023: 67.7%). The
margin was impacted in the second half by increased PPC costs
caused by particularly competitive markets through the year, as
well as the growth of B2B which has structurally lower
margins.
Operating costs
for the year ended 31 December
|
|
2024
|
2023
|
Growth
|
|
|
£m
|
£m
|
%
|
Distribution expenses
|
|
34.4
|
41.8
|
(18)
|
Administrative expenses
|
|
142.9
|
153.3
|
(7)
|
Operating costs
|
|
177.3
|
195.1
|
(9)
|
|
|
|
|
|
Within administration
expenses
|
|
|
|
|
Amortisation of technology related
intangible assets
|
|
10.3
|
9.3
|
11
|
Amortisation of acquisition
related intangible assets
|
|
10.8
|
21.1
|
(49)
|
Depreciation
|
|
4.4
|
4.2
|
3
|
Amortisation and
depreciation
|
|
25.5
|
34.6
|
(26)
|
Operating costs reduced by 9% year
on year, in part due to lower distribution expenses and people cost
efficiency gains, and in part due to the decrease in amortisation
of acquired intangible assets.
Distribution expenses were down
18%, primarily due to lower production costs from TV advertising
materials created in late 2023, which were designed to be
efficiently adapted throughout the year, preventing the need to
create entirely new materials.
Administrative expenses decreased
by 7%. This included a reduction in amortisation of acquired
intangible assets following the prior year reassessment of their
useful economic life, which brought forward phasing of amortisation
costs from future periods.
Excluding depreciation,
amortisation and adjusting items, underlying administrative
expenses decreased by 3%. This follows continued development of our
platform strategy which enabled further automation and helped
unlock targeted cost savings to offset inflation. The group
delivered efficiency gains on people costs of 4% and further
savings on other administration costs.
Included within operating costs
are £3.0m of provisions relating to irrecoverable VAT and related
legal and professional fees which have been presented as adjusting
items.
Adjusting items
for the year ended 31 December
|
|
2024
|
2023*
|
Growth
|
|
|
£m
|
£m
|
%
|
Amortisation of acquisition
related intangible assets
|
|
10.8
|
21.1
|
(49)
|
Irrecoverable VAT provision and
related costs*
|
|
3.0
|
1.0
|
200
|
Adjusting items included in operating
profit**
|
|
13.8
|
22.1
|
(38)
|
* For comparability and
consistency purposes, adjusting items for the year ended 31
December 2023 have been updated to include £1.0m of irrecoverable
VAT and related costs. This amount was recognised within EBITDA
last year but was not presented as an adjusting item because it was
not material.
** Amortisation of acquisition
related intangible assets is not included in EBITDA and therefore
is only an adjusting item in the adjusted EPS calculation.
Irrecoverable VAT and related costs are adjusting items in both the
adjusted EBITDA and adjusted EPS calculations.
Amortisation of acquisition
related intangible assets relates to technology, brands and member
relationships arising on the acquisitions of Decision Tech, CYTI,
Quidco and Podium, as well as the combination of TravelSupermarket
and icelolly.com, in prior years. The charge was higher last year
following a reduction in the amortisation period of the brands and
member relationships assets from ten to five years. This was to
reflect a change in the period of economic benefit that is expected
to be generated by these assets, which becomes more diluted as they
are integrated into the Group.
The Group is in discussions with
HMRC regarding its partial exemption special method (PESM) which it
uses to recover VAT on expenditure. Provisions for irrecoverable
VAT and related legal and professional fees incurred during the
year have been presented as adjusting items in order to enable
like-for-like comparison of the Group's financial performance
between reporting periods.
Since 2016 we have been in
discussions with HMRC in respect of an update to the PESM which was
originally agreed in 2012. During the current year, HMRC concluded
that it no longer agreed with the principles of the PESM that it
approved in 2012 and it subsequently issued a Special Method
Override Notice. Consequently, at the year end the Group no longer
had an agreed basis for operation of a PESM with HMRC. We disagree
with HMRC's position and we are progressing multiple paths to
remediation with positive engagement from HMRC.
The Group is expecting an
assessment from HMRC in the quarter ending 30 June 2025 following
the completion of the 2024-5 tax year and in accordance with
accounting standards the Group is obliged to recognise a provision
in respect of this. Although we do not view this assessment as
appropriate and we are aiming to reach a resolution promptly, this
process is expected to continue throughout 2025. While discussions
with HMRC are ongoing, the amounts recognised remain estimates of
uncertain timing and amount. Until the outcome of this matter is
determined and while the amounts recognised remain uncertain, we
are presenting the charges as adjusting
items.
Dividends
The Board has recommended a final
dividend of 9.2p per share (2023: 8.9p), making the proposed full year
dividend 12.5p per share
(2023: 12.1p).
The final dividend will be paid on
16 May 2025 to shareholders on the register on 11 April 2025,
subject to approval by shareholders at the Annual General Meeting
to be held on 8 May 2025.
Tax
The effective tax rate of 26.2%
(2023: 21.5%) is higher (2023: lower) than the UK standard rate of
25.0% (2023: 25.0%) primarily due to timing differences in our
estimation of share-based payments which have increased the tax
charge. The lower rate last year was due to the change in tax rate
in April 2023, which resulted in a blended rate for the year of
23.5%. The effective tax rate was lower than this blended rate due
to an adjustment in respect of a prior period which reduced the tax
charge.
Earnings Per Share
Basic reported Earnings Per Share
increased by 11% to 15.0p (2023: 13.5p). Growth was higher than the
growth in Adjusted EBITDA primarily due to the lower amortisation
of acquired intangibles partially offset by the higher tax charge
compared to last year.
Adjusted Earnings Per Share is
based on Profit Before Tax after adding back the Adjusting items
detailed above. A tax rate of 25.0% (2023: 23.5%) is applied to
calculate adjusted Profit After Tax. Adjusted Basic Earnings Per
Share increased by 5% to 17.1p per share (2023: 16.2p), which is
lower than the growth in Adjusted EBITDA due to the increase in the
rate of corporation tax.
Adjusted Earnings Per Share for
last year has been updated to reflect the reclassification of
irrecoverable VAT provisions and related costs to adjusting
items.
Cashflow and Balance Sheet
Operating Cashflows increased to
£115.6m (2023: £102.2m) driven by the growth in Adjusted EBITDA as
well as the timing of working capital movements compared to last
year.
The Group returned to a net cash
position at year end of £8.4m (2023: £19.8m Net Debt). Net
Cash/(Debt) is cash and cash equivalents of £22.4m (2023: £16.6m)
less borrowings of £12.0m (2023: £34.5m) and loan notes payable to
Podium's non-controlling interest of £2.0m (2023:
£1.9m).
Cash outflows on investing
activities of £13.8m include £14.1m of cash capital expenditure
partially offset by £0.3m of bank interest received.
Capital expenditure
Capital expenditure was £14.1m
(2023: £11.0m), including technology investment of £13.3m (2023:
£10.5m).
The Amortisation charge for
technology assets has increased slightly from £9.3m to £10.3m as a
result of the higher spend this year.
Capital allocation
MONY Group has an established and
disciplined capital allocation policy, focused on the creation of
long-term sustainable shareholder value, through organic and
inorganic growth and shareholder returns.
In 2024, we increased our
operational cash generation by 13% to £115.6m, turned net cash
positive after repaying the Quidco term loan and increased our cash
conversion[5] to
91%.
Our robust balance sheet and
strong cash generation underpins the Board's decision to recommend
a final dividend of 9.2p per share, representing a total dividend
of 12.5p per share, an increase of 3% in 2024, in line with our
progressive policy.
The strength of our balance sheet
and cash flow conversion also now gives us the flexibility to
commence enhanced distributions to shareholders and today we are
announcing a share buyback programme of up to £30m which will
be funded by our expected cash generation in 2025.
This buyback reflects our ongoing
commitment to sustainable shareholder returns, in addition to
investment in organic and acquisitive growth, as a path to creating
long-term, sustainable shareholder value.
Consolidated statement of comprehensive
income
for the year ended 31 December
|
|
|
|
|
|
|
|
|
|
|
|
|
Note
|
|
|
2024
|
2023
|
|
|
|
|
£m
|
£m
|
|
|
|
|
|
|
Revenue
|
2
|
|
|
439.2
|
432.1
|
Cost of sales
|
|
|
|
(148.6)
|
(139.7)
|
|
|
|
|
|
|
Gross profit
|
|
|
|
290.6
|
292.4
|
|
|
|
|
|
|
Distribution expenses
|
|
|
|
(34.4)
|
(41.8)
|
Administrative expenses
|
|
|
|
(142.9)
|
(153.3)
|
|
|
|
|
|
|
Operating profit
|
|
|
|
113.3
|
97.3
|
|
|
|
|
|
|
Net finance expense
|
3
|
|
|
(4.6)
|
(5.2)
|
|
|
|
|
|
|
Profit before taxation
|
|
|
|
108.7
|
92.1
|
|
|
|
|
|
|
Taxation
|
4
|
|
|
(28.5)
|
(19.8)
|
|
|
|
|
|
|
Profit for the year
|
|
|
|
80.2
|
72.3
|
|
|
|
|
|
|
Other comprehensive
income
|
|
|
|
1.4
|
(0.1)
|
|
|
|
|
|
|
Total comprehensive income for the year
|
|
|
|
81.6
|
72.2
|
|
|
|
|
|
|
Profit/(Loss) attributable
to:
|
|
|
|
|
|
Owners of the Company
|
|
|
|
80.6
|
72.7
|
Non-controlling
interest
|
11
|
|
|
(0.4)
|
(0.4)
|
Profit for the year
|
|
|
|
80.2
|
72.3
|
|
|
|
|
|
|
Total comprehensive income
attributable to:
|
|
|
|
|
|
Owners of the Company
|
|
|
|
82.0
|
72.6
|
Non-controlling
interest
|
11
|
|
|
(0.4)
|
(0.4)
|
Total comprehensive income for the year
|
|
|
|
81.6
|
72.2
|
|
|
|
|
|
|
|
|
|
|
|
|
Earnings per share:
|
|
|
|
|
|
Basic earnings per ordinary share
(pence)
|
5
|
|
|
15.0
|
13.5
|
Diluted earnings per ordinary
share (pence)
|
5
|
|
|
14.9
|
13.5
|
Consolidated statement of financial
position
as at 31 December
|
|
|
|
|
|
Note
|
|
2024
|
2023
|
|
|
|
£m
|
£m
|
Assets
|
|
|
|
|
Non-current assets
|
|
|
|
|
Property, plant and
equipment
|
|
|
28.3
|
32.1
|
Intangible assets and
goodwill
|
7
|
|
252.5
|
260.3
|
Other investments
|
|
|
6.8
|
5.4
|
Total non-current assets
|
|
|
287.6
|
297.8
|
|
|
|
|
|
Current assets
|
|
|
|
|
Trade and other
receivables
|
|
|
82.6
|
79.3
|
Prepayments
|
|
|
9.2
|
10.1
|
Current tax assets
|
|
|
0.5
|
1.3
|
Cash and cash
equivalents
|
|
|
22.4
|
16.6
|
Total current assets
|
|
|
114.7
|
107.3
|
Total assets
|
|
|
402.3
|
405.1
|
|
|
|
|
|
Liabilities
|
|
|
|
|
Non-current liabilities
|
|
|
|
|
Other payables
|
|
|
22.2
|
25.4
|
Provisions
|
8
|
|
5.5
|
-
|
Deferred tax
liabilities
|
|
|
13.1
|
15.8
|
Total non-current liabilities
|
|
|
40.8
|
41.2
|
|
|
|
|
|
Current liabilities
|
|
|
|
|
Trade and other
payables
|
|
|
104.6
|
103.3
|
Borrowings
|
9
|
|
12.0
|
34.5
|
Total current liabilities
|
|
|
116.6
|
137.8
|
Total liabilities
|
|
|
157.4
|
179.0
|
|
|
|
|
|
Equity
|
|
|
|
|
Share capital
|
|
|
0.1
|
0.1
|
Share premium
|
|
|
205.6
|
205.5
|
Reserve for own shares
|
|
|
(1.7)
|
(2.4)
|
Retained earnings
|
|
|
(29.3)
|
(46.3)
|
Other reserves
|
|
|
65.0
|
63.6
|
Equity attributable to the owners of the
Company
|
|
|
239.7
|
220.5
|
Non-controlling
interest
|
11
|
|
5.2
|
5.6
|
Total equity
|
|
|
244.9
|
226.1
|
Total equity and liabilities
|
|
|
402.3
|
405.1
|
Consolidated statement of changes in equity
for the year ended 31 December
|
Share
capital
|
Share
premium
|
Reserve
for own shares
|
Retained
earnings
|
Other
reserves
|
Equity
attributable to the owners of the Company
|
Non-controlling interest
|
Total
Equity
|
|
£m
|
£m
|
£m
|
£m
|
£m
|
£m
|
£m
|
£m
|
|
|
|
|
|
|
|
|
|
At 1 January 2023
|
0.1
|
205.4
|
(2.4)
|
(58.1)
|
63.7
|
208.7
|
6.0
|
214.7
|
Profit for the year
|
-
|
-
|
-
|
72.7
|
-
|
72.7
|
(0.4)
|
72.3
|
Other comprehensive
income
|
-
|
-
|
-
|
-
|
(0.1)
|
(0.1)
|
-
|
(0.1)
|
Total comprehensive income for the
year
|
-
|
-
|
-
|
72.7
|
(0.1)
|
72.6
|
(0.4)
|
72.2
|
New shares issued
|
-
|
0.1
|
-
|
-
|
-
|
0.1
|
-
|
0.1
|
Purchase of shares by employee
trusts
|
-
|
-
|
(0.5)
|
-
|
-
|
(0.5)
|
-
|
(0.5)
|
Exercise of LTIP awards
|
-
|
-
|
0.5
|
(0.5)
|
-
|
-
|
-
|
-
|
Equity dividends
|
-
|
-
|
-
|
(63.4)
|
-
|
(63.4)
|
-
|
(63.4)
|
Share-based payments
|
-
|
-
|
-
|
3.0
|
-
|
3.0
|
-
|
3.0
|
At 31 December 2023
|
0.1
|
205.5
|
(2.4)
|
(46.3)
|
63.6
|
220.5
|
5.6
|
226.1
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
At 1 January 2024
|
0.1
|
205.5
|
(2.4)
|
(46.3)
|
63.6
|
220.5
|
5.6
|
226.1
|
Profit for the year
|
-
|
-
|
-
|
80.6
|
-
|
80.6
|
(0.4)
|
80.2
|
Other comprehensive
income
|
-
|
-
|
-
|
-
|
1.4
|
1.4
|
-
|
1.4
|
Total comprehensive income for the
year
|
-
|
-
|
-
|
80.6
|
1.4
|
82.0
|
(0.4)
|
81.6
|
New shares issued
|
-
|
0.1
|
-
|
-
|
-
|
0.1
|
-
|
0.1
|
Purchase of shares by employee
trusts
|
-
|
-
|
(0.4)
|
-
|
-
|
(0.4)
|
-
|
(0.4)
|
Exercise of LTIP awards
|
-
|
-
|
1.1
|
(1.1)
|
-
|
-
|
-
|
-
|
Equity dividends
|
-
|
-
|
-
|
(65.5)
|
-
|
(65.5)
|
-
|
(65.5)
|
Share-based payments
|
-
|
-
|
-
|
3.0
|
-
|
3.0
|
-
|
3.0
|
At 31 December 2024
|
0.1
|
205.6
|
(1.7)
|
(29.3)
|
65.0
|
239.7
|
5.2
|
244.9
|
Consolidated statement of cash flows
for the year ended 31 December
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
2024
|
2023
|
|
|
|
|
£m
|
£m
|
Operating activities
|
|
|
|
|
|
Profit for the year
|
|
|
|
80.2
|
72.3
|
Adjustments to reconcile Group profit to net cash flow from
operating activities:
|
|
|
|
|
|
Amortisation of intangible
assets
|
|
|
|
21.1
|
30.4
|
Depreciation of property,
plant and equipment
|
|
|
|
4.4
|
4.2
|
Net finance
expense
|
|
|
|
4.6
|
5.2
|
Equity settled share-based
payment transactions
|
|
|
|
3.0
|
3.0
|
Taxation expense
|
|
|
|
28.5
|
19.8
|
Changes in trade and other
receivables
|
|
|
|
(2.4)
|
(17.6)
|
Changes in trade and other
payables
|
|
|
|
4.0
|
13.5
|
Changes in
provisions
|
|
|
|
2.6
|
-
|
Taxation paid
|
|
|
|
(30.4)
|
(28.6)
|
Net cash flow from operating activities
|
|
|
|
115.6
|
102.2
|
Investing activities
|
|
|
|
|
|
Interest received
|
|
|
|
0.3
|
0.1
|
Acquisition of property, plant and
equipment
|
|
|
|
(0.8)
|
(0.5)
|
Acquisition of intangible
assets
|
|
|
|
(13.3)
|
(10.5)
|
Acquisition of subsidiaries, net
of cash acquired
|
|
|
|
-
|
(10.0)
|
Net cash used in investing activities
|
|
|
|
(13.8)
|
(20.9)
|
|
|
|
|
|
|
Financing activities
|
|
|
|
|
|
Dividends paid
|
|
|
|
(65.5)
|
(63.4)
|
Proceeds from share
issue
|
|
|
|
0.1
|
0.1
|
Purchase of shares by employee
trusts
|
|
|
|
(0.4)
|
(0.5)
|
Proceeds from
borrowings
|
|
|
|
63.0
|
53.5
|
Repayment of borrowings
|
|
|
|
(85.5)
|
(63.0)
|
Interest paid
|
|
|
|
(4.8)
|
(5.1)
|
Repayment of lease
liabilities
|
|
|
|
(2.9)
|
(2.9)
|
Net cash used in financing activities
|
|
|
|
(96.0)
|
(81.3)
|
|
|
|
|
|
|
Net decrease in cash and cash equivalents
|
|
|
|
5.8
|
0.0
|
Cash and cash equivalents at 1
January
|
|
|
|
16.6
|
16.6
|
Cash and cash equivalents at 31 December
|
|
|
|
22.4
|
16.6
|
|
|
|
|
|
|
|
Notes
1. Basis of preparation
On 20 May 2024, the Company
changed its name from Moneysupermarket.com Group PLC to MONY Group
PLC.
MONY Group PLC (the Company) is a
public limited company registered and domiciled in England and
Wales and listed on the London Stock Exchange.
The financial statements are
prepared on the historical cost basis. Comparative figures
presented in the financial statements represent the year ended 31
December 2023.
The financial statements have been
prepared on the same basis as those for the year ended 31 December
2023.
Going concern
The Directors have prepared the
financial statements on a going concern basis for the following
reasons.
As at 31 December 2024, the
Group's external debt comprised a revolving credit facility
('RCF'), (of which £12.0m of the £125m available was drawn down).
During the year, the RCF term was extended from three to four
years, which means that the current RCF is due for renewal in June
2028. Since the year end, £9m has been
repaid and no further amounts have been drawn down. The operations
of the business have been impacted by macroeconomic uncertainty
including dampened consumer confidence and continued high interest
rates, as well as restrictions on the energy switching market.
However, the Group remains profitable, cash generative and
compliant with the covenants of its borrowings.
The Directors have prepared cash
flow forecasts for the Group, including its cash position, for a
period of at least 12 months from the date of approval of the
financial statements. The Directors note the Group's net current
liability position and have also considered the effect of potential
trading headwinds and recession and competition such as new
entrants upon the Group's business, financial position, and
liquidity in severe, but plausible, downside scenarios. The
scenarios modelled take into account the potential downside trading
impacts from recession, sustained increases, consumer confidence,
competitive pressures and any one-off cash impacts on top of a base
scenario derived from the Group's latest forecasts. The severe, but
plausible, downside scenarios modelled, under a detailed exercise
at a channel level, included minimal recovery of energy over the
period of the cash flow forecasts and in the most severe scenarios
reflected some of the possible cost mitigations that could be
taken. The impact these scenarios have on the financial resources,
including the extent of utilisation of the available debt
arrangements and impact on covenant calculations has been modelled.
The possible mitigating circumstances and actions in the event of
such scenarios occurring that were considered by the Directors
included cost mitigations such as a reduction in the ordinary
dividend payment, a reduction in operating expenses or the slowdown
of capital expenditure. A reverse stress test has also been
performed, which assumes the maximum available drawdown of
borrowings, whilst maintaining covenant
compliance.
The scenarios modelled and the
reverse stress test showed that the Group and the Parent Company
will be able to operate at adequate levels of liquidity for at
least the next 12 months from the date of signing the financial
statements. The Directors, therefore, consider that the
Group and Parent Company have adequate
resources to continue in operational existence for at least 12
months from the date of approval of the financial statements and
have prepared them on a going concern basis.
Consideration of Climate Change
In preparing the financial
statements, the Directors have considered the impact of climate
change and there has been no material impact identified in the
reporting period on the financial reporting judgements and
estimates. The Directors considered the risks with respect to going
concern and viability, as well as the cashflow forecasts used in
the impairment assessment, and noted no material risks. Whilst
there is no material financial impact to the Group expected from
climate change within the reporting and forecast period of the
Group, the Directors will assess these risks regularly against the
judgements and estimates used in preparation of the financial
statements.
2. Segmental information
Below we report a measure of
profitability at segment level that reflects the way performance is
assessed internally. Inter-vertical revenue and inter-vertical cost
of sales are presented within the verticals in order to give a more
accurate view of performance and are deducted in a separate
"inter-vertical eliminations" column to arrive at the consolidated
total values. The Group has a number of teams, capabilities and
infrastructure which are used to support all verticals e.g. data
platform and brand marketing. These are shared costs of the Group
rather than "central costs". We have concluded there is no direct
or accurate basis for allocating these costs to the operating
segments and therefore they are disclosed separately, which is how
they are presented to the Chief Operating Decision
Maker.
The Group's reportable segments
are Insurance, Money, Home Services, Travel and Cashback. These
segments represent individual trading verticals which are reported
separately for revenue and directly attributable expenses. Net
finance expense, tax and net assets are only reviewed by the Chief
Operating Decision Maker at a consolidated level and therefore have
not been allocated between segments. All assets held by the Group
are located in the UK.
The following summary describes
the services provided in each segment.
Segment
|
Type of sales transaction
|
Services provided
|
Insurance,
Money, Home
Services & Travel
|
Price comparison
services
|
Users visit one of our sites or
apps and generate quotations from product providers or view
personal finance information with links to product providers'
sites. Users then click away from our site to complete a
transaction on one of those providers' sites. Revenue is generated
from providers by transferring users to their sites.
|
Cashback
|
Cashback services
|
Quidco members visit our site or
app and click away to a merchant's site to complete a transaction.
Revenue is generated from merchants by transferring members to
their sites. Members are rewarded with cashback incentives which
are recognised in cost of sales.
|
Segment
|
Insurance
£m
|
Money
£m
|
Home
Services
£m
|
Travel
£m
|
Cashback
£m
|
Shared
costs
£m
|
Inter-vertical
eliminations
£m
|
Total
£m
|
Year ended 31 December 2024
|
|
|
|
|
|
|
|
|
Revenue
|
235.6
|
97.8
|
36.1
|
19.6
|
60.8
|
-
|
(10.7)
|
439.2
|
Directly attributable
expenses
|
(101.8)
|
(32.0)
|
(11.1)
|
(15.7)
|
(52.4)
|
(95.1)
|
10.7
|
(297.4)
|
Adjusted EBITDA*
contribution
|
133.8
|
65.8
|
25.0
|
3.9
|
8.4
|
(95.1)
|
-
|
141.8
|
Adjusted EBITDA contribution
margin**
|
57%
|
67%
|
69%
|
20%
|
14%
|
-
|
-
|
32%
|
Irrecoverable VAT and related
costs
|
|
|
|
|
|
|
|
(3.0)
|
Depreciation and
amortisation
|
|
|
|
|
|
|
|
(25.5)
|
Net finance expense
|
|
|
|
|
|
|
|
(4.6)
|
Profit before tax
|
|
|
|
|
|
|
|
108.7
|
Taxation
|
|
|
|
|
|
|
|
(28.5)
|
Profit for the year
|
|
|
|
|
|
|
|
80.2
|
Segment
|
Insurance
£m
|
Money
£m
|
Home
Services
£m
|
Travel
£m
|
Cashback
£m
|
Shared
costs
£m
|
Inter-vertical
eliminations
£m
|
Total
£m
|
Year ended 31 December 2023
|
|
|
|
|
|
|
|
|
Revenue
|
220.0
|
100.2
|
39.0
|
20.6
|
59.8
|
-
|
(7.5)
|
432.1
|
Directly attributable
expenses
|
(92.6)
|
(33.6)
|
(12.5)
|
(15.2)
|
(52.1)
|
(100.7)
|
7.5
|
(299.2)
|
Adjusted EBITDA*
contribution
|
127.4
|
66.6
|
26.5
|
5.4
|
7.7
|
(100.7)
|
-
|
132.9
|
Adjusted EBITDA contribution
margin**
|
58%
|
66%
|
68%
|
26%
|
13%
|
-
|
-
|
31%
|
Irrecoverable VAT and related
costs
|
|
|
|
|
|
|
|
(1.0)
|
Depreciation and
amortisation
|
|
|
|
|
|
|
|
(34.6)
|
Net finance expense
|
|
|
|
|
|
|
|
(5.2)
|
Profit before tax
|
|
|
|
|
|
|
|
92.1
|
Taxation
|
|
|
|
|
|
|
|
(19.8)
|
Profit for the year
|
|
|
|
|
|
|
|
72.3
|
* For comparability and consistency, adjusting items for the
year ended 31 December 2023 have been updated to include £1m of
costs that were recognised within EBITDA but were not presented as
adjusting items because they were not material. Adjusted basic EPS
has also been updated accordingly.
** Adjusted EBITDA contribution margin is calculated by
dividing adjusted EBITDA contribution by revenue.
Insurance EBITDA contribution
margin decreased from 58% to 57%, driven by increased contribution
from lower margin B2B and an increase in PPC costs.
Money saw an increase in EBITDA
contribution margin from 66% to 67%, due to operating costs
normalising after a one-off migration cost in FY23. Underlying
margin moved back slightly due to mix out of higher margin current
account products with less attractive deals available.
Home Services EBITDA contribution
margin improved from 68% to 69%, through cost
efficiency.
Travel EBITDA contribution margin
declined from 26% to 20% with increasing cost of customer
acquisition in a highly competitive market.
Margin for Cashback is
significantly lower than other verticals as a large proportion of
commission is paid out to members as cashback. EBITDA contribution
margin increased from 13% to 14% reflecting strong cost control as
we continue to invest in marketing to acquire and engage
members.
Shared costs decreased by 6%
primarily due to distribution expense efficiencies following the
success of TV advertising materials created in 2023 which resulted
in lower TV production costs in the year.
3. Net finance expense
|
|
2024
£m
|
2023
£m
|
Finance income
|
|
|
|
Bank deposits
|
|
0.3
|
0.1
|
|
|
0.3
|
0.1
|
Finance expense
|
|
|
|
Revolving credit
facility
|
|
(2.7)
|
(1.8)
|
Bank loan
|
|
(1.2)
|
(2.3)
|
Leases
|
|
(0.9)
|
(1.0)
|
Amounts payable to non-controlling
interest
|
|
(0.1)
|
(0.1)
|
Deferred consideration
|
|
-
|
(0.1)
|
|
|
(4.9)
|
(5.3)
|
Net finance expense
|
|
(4.6)
|
(5.2)
|
4. Taxation
The effective tax rate of 26.2%
(2023: 21.5%) is higher (2023: less) than the UK standard rate of
25.0% (2023: 25.0%) primarily due to timing differences in our
estimation of share-based payments which have increased the tax
charge. The lower rate last year was due to the change in tax rate
in April 2023, which resulted in a blended rate for the year of
23.5%. The effective tax rate was lower than this blended rate due
to an adjustment in respect of a prior period which reduced the tax
charge.
|
|
2024
£m
|
2023
£m
|
Current tax
|
|
|
|
Current tax on income for the
year
|
|
30.8
|
27.5
|
Adjustment in relation to prior
period
|
|
0.4
|
(1.0)
|
|
|
31.2
|
26.5
|
Deferred tax
|
|
|
|
Origination and reversal of
temporary differences
|
|
(2.5)
|
(6.3)
|
Adjustment due to changes in
corporation tax rate
|
|
-
|
(0.3)
|
Adjustment in relation to prior
period
|
|
(0.2)
|
(0.1)
|
|
|
(2.7)
|
(6.7)
|
Taxation
|
|
28.5
|
19.8
|
5. Earnings per share
Basic earnings per share
Basic earnings per share is
calculated by dividing the profit or loss for the year attributable
to ordinary equity holders of the Company, by the weighted average
number of ordinary shares outstanding during the year. The
Company's own shares held by employee trusts are excluded when
calculating the weighted average number of ordinary shares
outstanding.
Diluted earnings per share
Diluted earnings per share is
calculated by dividing the profit or loss for the year attributable
to ordinary equity holders of the Company, by the weighted average
number of ordinary shares outstanding during the year plus the
weighted average number of ordinary shares that would be issued on
the conversion of all dilutive potential ordinary shares into
ordinary shares.
Earnings per share
Basic and diluted earnings per
share have been calculated on the following basis:
|
2024
£m
|
2023
£m
|
|
|
|
Profit after taxation attributable
to the owners of the Company
|
80.6
|
72.7
|
|
|
|
Basic weighted average ordinary
shares in issue (millions)
|
536.8
|
536.4
|
Dilutive effect of share based
instruments (millions)
|
3.1
|
2.7
|
Diluted weighted average ordinary
shares in issue (millions)
|
539.9
|
539.1
|
Basic earnings per ordinary share (pence)
|
15.0
|
13.5
|
Diluted earnings per ordinary share (pence)
|
14.9
|
13.5
|
|
|
|
Adjusted basic and diluted
earnings per share have been calculated as follows:
|
|
|
|
2024
£m
|
2023
£m
|
|
|
|
Profit before tax
|
108.7
|
92.1
|
Adjusted for loss before tax
attributable to non-controlling interest
|
0.4
|
0.2
|
Profit before tax attributable to
the owners of the Company
|
109.1
|
92.3
|
Amortisation of acquisition
related intangible assets
|
10.8
|
21.1
|
Amortisation of acquisition
related intangible assets attributable to non-controlling interest
(see note 11)
|
(0.8)
|
(0.9)
|
Irrecoverable VAT provisions and
related costs**
|
3.0
|
1.0
|
|
122.1
|
113.5
|
Estimated taxation at 25.0% (2023:
23.5%*)
|
(30.5)
|
(26.4)
|
Profit for adjusted EPS
purposes
|
91.6
|
87.1
|
Adjusted basic earnings per share (pence)**
|
17.1
|
16.2
|
Adjusted diluted earnings per share
(pence)**
|
17.0
|
16.2
|
|
|
|
* In the prior year, estimated taxation at 23.5% is derived
from the standard rate of corporation tax increasing from 19% to
25% in April 2023.
** Adjusted earnings per share
for last year has been updated to reflect the reclassification of
irrecoverable VAT and related costs to adjusting
items.
6. Dividends
|
|
2024
|
2023
|
|
|
£m
|
£m
|
Equity dividends on ordinary
shares:
|
|
|
|
|
|
|
|
Final dividend for 2023: 8.9 pence
per share
(2022: 8.6 pence per
share)
|
|
47.8
|
46.2
|
Interim dividend for 2024: 3.3
pence per share
(2023: 3.2 pence per
share)
|
|
17.7
|
17.2
|
Equity dividends
|
|
65.5
|
63.4
|
Proposed for approval (not
recognised as a liability as at 31 December):
|
|
|
|
Final dividend for 2024: 9.2 pence
per share
(2023: 8.9 pence per share)
|
|
49.4
|
47.8
|
|
|
|
|
|
7. Intangible assets
|
|
Market
related
|
Customer
relationships
|
Technology
related
|
Goodwill
|
Total
|
|
|
£m
|
£m
|
£m
|
£m
|
£m
|
Cost
|
|
|
|
|
|
|
At 1 January 2023
|
|
169.6
|
21.2
|
137.1
|
288.6
|
616.5
|
Additions
|
|
-
|
-
|
10.8
|
-
|
10.8
|
Disposals
|
|
-
|
-
|
(26.6)
|
-
|
(26.6)
|
At 31 December 2023
|
|
169.6
|
21.2
|
121.3
|
288.6
|
600.7
|
|
|
|
|
|
|
|
Amortisation
|
|
|
|
|
|
|
At 1 January 2023
|
|
153.3
|
2.5
|
106.5
|
74.3
|
336.6
|
Charge for the year
|
|
8.2
|
6.7
|
15.5
|
-
|
30.4
|
Eliminated on disposal
|
|
-
|
-
|
(26.6)
|
-
|
(26.6)
|
At 31 December 2023
|
|
161.5
|
9.2
|
95.4
|
74.3
|
340.4
|
|
|
|
|
|
|
|
Carrying
value
|
|
|
|
|
|
|
At 1 January 2023
|
|
16.3
|
18.7
|
30.6
|
214.3
|
279.9
|
At 31 December 2023
|
|
8.1
|
12.0
|
25.9
|
214.3
|
260.3
|
|
|
|
|
|
|
|
Cost
|
|
|
|
|
|
|
At 1 January 2024
|
|
169.6
|
21.2
|
121.3
|
288.6
|
600.7
|
Additions
|
|
-
|
-
|
13.3
|
-
|
13.3
|
Disposals
|
|
-
|
-
|
(36.1)
|
-
|
(36.1)
|
At 31 December 2024
|
|
169.6
|
21.2
|
98.5
|
288.6
|
577.9
|
|
|
|
|
|
|
|
Amortisation
|
|
|
|
|
|
|
At 1 January 2024
|
|
161.5
|
9.2
|
95.4
|
74.3
|
340.4
|
Charge for the year
|
|
2.9
|
4.2
|
14.0
|
-
|
21.1
|
Eliminated on disposal
|
|
-
|
-
|
(36.1)
|
-
|
(36.1)
|
At 31 December 2024
|
|
164.4
|
13.4
|
73.3
|
74.3
|
325.4
|
|
|
|
|
|
|
|
Carrying
value
|
|
|
|
|
|
|
At 1 January 2024
|
|
8.1
|
12.0
|
25.9
|
214.3
|
260.3
|
At 31 December 2024
|
|
5.2
|
7.8
|
25.2
|
214.3
|
252.5
|
Disposals
Disposals in the current year
include assets with a combined gross book value of £36.1m (2023:
£26.6m) and carrying value of £nil (2023: £nil) that were no longer
in use and were therefore retired. There was no impact on profit or
loss arising from this.
Goodwill
At 31 December 2024, the Group had
significant balances relating to goodwill as a result of
acquisitions of businesses in the current and previous years.
Goodwill balances are tested annually for impairment or if events
or changes in circumstances indicate that the carrying amount of
these assets may not be recoverable.
The Group is required to allocate
goodwill between its cash generating units ('CGUs') that represent
the lowest level at which goodwill is monitored for internal
management purposes. These CGUs are Insurance, Money, Home
Services, Travel and Cashback, all of which have been tested for
impairment.
For all CGUs the present value of
expected future cash flows has been calculated using management's
best estimate, which is based on the Group's long-term plan,
approved in December 2024, incorporating cost of sales, marketing
and a click-based allocation of overhead costs.
In accordance with IAS 36 -
Impairment of Assets, the Group is required to test goodwill
for impairment annually by comparing the recoverable amount to the
carrying value of the total assets allocated to each CGU. The
recoverable amount is the higher of the CGU's value in use and its
fair value less costs of disposal. Our
assessment concluded that there is headroom across all CGUs and
that no impairment of goodwill is required. After considering
sensitivities, there is no reasonably possible change in key
assumptions that could lead to the recoverable amount of any CGU
falling below its carrying amount.
8. Provisions
|
Leasehold
dilapidations
|
Irrecoverable
VAT
|
Total
|
|
£m
|
£m
|
£m
|
|
|
|
|
At 1 January 2023, 31 December
2023 and 1 January 2024
|
-
|
-
|
-
|
Reclassifications
|
1.9
|
1.0
|
2.9
|
Amounts charged to the income
statement
|
-
|
2.6
|
2.6
|
At 31 December 2024
|
1.9
|
3.6
|
5.5
|
|
|
|
|
Leasehold dilapidations relate to
the estimated cost of restoring leased properties to their
pre-lease condition at the end of the lease term. On initial
recognition, estimated dilapidation costs are included in the cost
of the right-of-use asset within property, plant and equipment and
are subsequently depreciated over the lease term. There has been no
change in the carrying value of dilapidations provisions during the
year. At 31 December 2023, dilapidations liabilities of £1.9m were
presented within trade and other payables. During the year they
have been reclassified as provisions; however as the carrying value
is not material no prior period restatement has been
recognised.
The Group recovers input tax on
expenditure using a partial exemption special method ("PESM").
Since 2016 we have been in discussions with HMRC in respect of an
update to the PESM which was originally agreed in 2012. During the
current year, HMRC concluded that it no longer agreed with the
principles of the PESM that it approved in 2012 and it subsequently
issued a Special Method Override Notice. Consequently, at the year
end the Group no longer had an agreed basis for operation of a PESM
with HMRC. We disagree with HMRC's position and we are progressing
multiple paths to remediation with positive engagement from them.
The Group is expecting an assessment from HMRC in the quarter
ending 30 June 2025 following the completion of the 2024-5 tax year
and in accordance with accounting standards the Group is obliged to
recognise a provision in respect of this. Although we do not view
this assessment as appropriate and we are aiming to reach a
resolution promptly, this process is expected to continue
throughout 2025. While discussions with HMRC are ongoing, the
amounts recognised remain estimates of uncertain timing and amount.
Until the outcome of this matter is determined and while the
amounts recognised remain uncertain, we are presenting the charges
as adjusting items.
Last year the Group incurred
charges of £1.0m relating to the potential estimated retrospective
impact of this matter. This amount was recognised within accruals
last year but has been reclassified to provisions this year. The
prior year balance sheet has not been restated as it is not
material.
9. Borrowings
|
2024
£m
|
2023
£m
|
Current
|
|
|
Revolving credit
facility
|
12.0
|
4.5
|
Loan
|
-
|
30.0
|
|
12.0
|
34.5
|
The Group expects the amount
outstanding on the revolving credit facility at the balance sheet
date to be settled in its normal operating cycle.
During the year, the Group repaid
the final two instalments of its bank loan.
10. Commitments and
contingencies
At 31 December 2024, the Group was
committed to incur capital expenditure of £0.7m (2023:
£1.0m).
Comparable with
most companies of our size, the Group is a
defendant in a small number of disputes incidental to its
operations and from time to time is under regulatory
scrutiny.
As a leading website operator, the
Group occasionally experiences operational issues as a result of
technological oversights that in some instances can lead to
customer detriment, dispute and potentially cash outflows. The
Group has a professional indemnity insurance policy in order to
mitigate liabilities arising out of events such as this. The
contingencies outlined above are not expected to have a material
adverse effect on the Group.
11. Non-controlling
interest
The Group also recognises a
non-controlling interest in respect of Ice Travel Group Limited and
its two wholly owned subsidiaries TravelSupermarket Limited and
Icelolly Marketing Limited (together "Ice Travel
Group").
The following table summarises the
financial performance and position of these companies at the year
end before any intra-group eliminations.
At December 2024
|
Podium
Solutions
Limited
|
Ice Travel
Group
|
Total
|
Non-controlling
interest
|
48%
|
33%
|
|
|
£m
|
£m
|
£m
|
Non-current assets*
|
1.1
|
13.7
|
14.8
|
Current assets
|
1.4
|
7.6
|
9.0
|
Non-current liabilities
|
(2.1)
|
(2.8)
|
(4.9)
|
Current liabilities
|
(2.3)
|
-
|
(2.3)
|
Net assets
|
(1.9)
|
18.5
|
16.6
|
Net assets attributable to non-controlling
interest
|
(0.9)
|
6.1
|
5.2
|
Revenue
|
0.7
|
18.6
|
19.3
|
(Loss)/Profit
|
(1.4)
|
0.9
|
(0.5)
|
Other comprehensive
income
|
-
|
-
|
-
|
Total comprehensive income
|
(1.4)
|
0.9
|
(0.5)
|
(Loss)/Profit attributable to the
non-controlling interest
|
(0.7)
|
0.3
|
(0.4)
|
Other comprehensive income
attributable to non-controlling interest
|
-
|
-
|
-
|
Total comprehensive income attributable to non-controlling
interest
|
(0.7)
|
0.3
|
(0.4)
|
Cash flows from operating
activities
|
(0.4)
|
3.4
|
3.0
|
Cash flows from investing
activities
|
-
|
(0.9)
|
(0.9)
|
Cash flows from financing
activities
|
0.4
|
(5.5)
|
(5.1)
|
Net decrease in cash and cash equivalents
|
-
|
(3.0)
|
(3.0)
|
At December 2023
|
Podium
Solutions
Limited
|
Ice Travel
Group
|
Total
|
Non-controlling
interest
|
48%
|
33%
|
|
|
£m
|
£m
|
£m
|
Non-current assets*
|
2.2
|
14.2
|
16.4
|
Current assets
|
0.8
|
11.2
|
12.0
|
Non-current liabilities
|
(1.9)
|
(6.6)
|
(8.5)
|
Current liabilities
|
(1.6)
|
(1.2)
|
(2.8)
|
Net assets
|
(0.5)
|
17.6
|
17.1
|
Net assets attributable to non-controlling
interest
|
(0.2)
|
5.8
|
5.6
|
Revenue
|
0.1
|
19.5
|
19.6
|
(Loss)/Profit
|
(2.0)
|
1.7
|
(0.3)
|
Other comprehensive
income
|
-
|
-
|
-
|
Total comprehensive income
|
(2.0)
|
1.7
|
(0.3)
|
(Loss)/Profit attributable to the
non-controlling interest
|
(1.0)
|
0.6
|
(0.4)
|
Other comprehensive income
attributable to non-controlling interest
|
-
|
-
|
-
|
Total comprehensive income attributable to non-controlling
interest
|
(1.0)
|
0.6
|
(0.4)
|
Cash flows from operating
activities
|
0.1
|
3.4
|
3.5
|
Cash flows from investing
activities
|
(0.0)
|
(0.9)
|
(0.9)
|
Net increase in cash and cash equivalents
|
0.1
|
2.5
|
2.6
|
* Non-current assets for Ice Travel Group
include £7.4m (2023: £7.4m) of
goodwill in respect of Travelsupermarket Limited that was
recognised on the Group's balance sheet prior to the acquisition of
Ice Travel Group.
Loss and total comprehensive
income for the year in respect of Podium Solutions Limited and Ice
Travel Group include amortisation of intangibles relating to the
acquisition of these companies by the Group of £1.8m (2023: £2.2m).
Included in the loss attributable to non-controlling interest and
total comprehensive income attributable to non-controlling interest
is £0.8m (2023: £0.9m) of amortisation of acquired
intangibles.
Appendix
Statutory Information
The financial information set out
above does not constitute the Company's statutory accounts for the
year ended 31 December 2024 or 31 December 2023 but is derived from
those accounts. Statutory accounts for 2023 have been delivered to
the registrar of companies, and those for 2024 will be delivered in
due course. The auditor has reported on those accounts; their
reports were (i) unqualified, (ii) did not include a reference to
any matters to which the auditor drew attention by way of emphasis
without qualifying their report and (iii) did not contain a
statement under section 498 (2) or (3) of the Companies Act
2006.
The annual report and accounts for
the year ended 31 December 2024 will be posted to shareholders in
March 2025. The results for the year ended 31 December 2024 were
approved by the Board of Directors on 14
February 2025 and are audited. The Annual
General Meeting will take place on 8 May
2025. The final dividend will be payable
on 16 May 2025 to shareholders on the
register at the close of business on 11
April 2025.
Presentation of figures
Certain figures contained in this
announcement, including financial information, have been subject to
rounding adjustments. Accordingly, in certain instances, the sum or
percentage change of the numbers contained in this announcement may
not conform exactly with the total figure given.