PENNINGTON, N.J., Oct. 11, 2018 /PRNewswire/ -- Princeton Mortgage
is dedicated to a very deliberate strategy of designing, building
and delivering what our clients want. Understanding our strengths
and challenges is crucial; learning from our clients continues to
enhance our service to them. Over the last quarter Princeton
Mortgage has seen an increase in their NPS score from 81 to 85.
Check it out here!
The efforts of the Princeton Mortgage team have made for an
Effortless™ experience for their clients. Seeing a month
over month increase in customer loyalty is very exciting.
The reviews have been so informative for the retail division
that Princeton Mortgage Wholesale has rolled out the NPS surveys to
gauge their broker loyalty as well. Now that we have a machine in
place to measure and learn from our customer service from a
consumer stance, we are expanding to our brokers. Making sure that
our world class service is delivered across all channels is
extremely important. You are only as strong as your weakest
link.
At Princeton Mortgage and Princeton Mortgage Wholesale we strive
to provide a level of service and value that is radically superior
to our competition. At the center of everything that we do is the
Effortless Mortgage™ which is backed by the Princeton
Promise. If our clients believe their loan process was not
effortless, they can request up to $1000 credit back at closing. At
Princeton Mortgage, we pride ourselves on our culture of integrity
by doing what we say that we are going to do™.
Princeton Mortgage was founded in 1983 as a licensed mortgage
banker and is backed by a 100+ year old multi-faceted real estate
brokerage, investment, and insurance company. Princeton Mortgage is
positioned as a well-capitalized banker that is debt free and is
creating dynamic new opportunities within their industry.
Contact:
Nicole M Gordon
Sales Enablement Manager
203129@email4pr.com
1180 Sam Rittenberg Blvd. Suite 160
Charleston, SC 29407
M- 973-975-2182
www.princetonmortgage.com
https://npsbenchmarks.com/companies/princeton-mortgage-corporation
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SOURCE Princeton Mortgage