CHERRY HILL, N.J., Jan. 12, 2022 /PRNewswire/ -- TD Bank, America's
Most Convenient Bank®, ranks highest in small business
banking in the South Region, according to the J.D. Power 2021
Small Business Banking Satisfaction StudySM. TD Bank's
overall small business customer satisfaction score reached 865
points on a 1,000-point scale for 2021.
This is the third time TD Bank captured this award.
J.D. Power measures customer satisfaction in 7 categories
including channel activities, relationship with account manager,
convenience, products and fees, problem resolution, new account
opening and communication and advice to determine rankings.
According to the study, TD Bank placed first in two categories:
Convenience and Channel Activities.
"Small businesses are the lifeblood of our economy. Throughout
the pandemic and economic headwinds in recent years, TD Bank
continued its dedication to helping small businesses realize their
financial goals by being a trusted advisor and implementing
critical programs," said Chris
Giamo, Head of Commercial Banking, TD Bank. "We are proud of
our small business colleagues who worked so hard to help us earn
this honor."
The J.D. Power 2021 Small Business Banking Satisfaction
StudySM surveyed 7,327 small business owners or
financial decision makers who use business banking services,
including 2,237 in the South.
The independent research firm's study for the South Region
comprises 9 award-eligible banks that operate in 16 states
from Delaware to Texas and D.C., an area that
includes geographies within TD's footprint: Florida, the Carolinas, Virginia, D.C., Maryland and Delaware.
About TD Bank, America's Most Convenient
Bank®
TD Bank, America's Most Convenient Bank, is one of the 10
largest banks in the U.S., providing more than 9.7 million
customers with a full range of retail, small business and
commercial banking products and services at more than 1,100
convenient locations throughout the Northeast, Mid-Atlantic, Metro
D.C., the Carolinas and Florida.
In addition, TD Bank and its subsidiaries offer customized private
banking and wealth management services through TD
Wealth®, and vehicle financing and dealer commercial
services through TD Auto Finance. TD Bank is headquartered in
Cherry Hill, N.J. To learn more,
visit www.td.com/us. Find TD Bank on Facebook
at www.facebook.com/TDBank and on Twitter
at www.twitter.com/TDBank_US and www.twitter.com/TDNews_US.
TD Bank, America's Most Convenient Bank, is a member of TD Bank
Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services
company in North America. The
Toronto-Dominion Bank trades on the New
York and Toronto stock
exchanges under the ticker symbol "TD". To learn more,
visit www.td.com/us.
View original content to download
multimedia:https://www.prnewswire.com/news-releases/td-bank-tops-small-business-banking-in-the-south-according-to-jd-power-301459527.html
SOURCE TD Bank