Accenture Named a Leader in Everest Group’s PEAK Matrix for Pega Service Providers 2021
January 21 2021 - 6:59AM
Business Wire
Accenture (NYSE: ACN) has been named a “Leader” in Everest
Group’s inaugural “PEAK Matrix® for Pega Service Providers 2021”
report.
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Everest Group Pega Services PEAK Matrix
Assessment 2021 (Photo: Business Wire)
According to Everest Group, Accenture is differentiated in the
Pega services market, particularly in value delivered for Market
Impact. Accenture is also well positioned in Vision &
Capability, scoring high in vision, strategy, innovation and
investments. Notably, the analysis found that Accenture has
“credible proof points in executing consulting-led, end-to-end,
transformational Pega projects around the entire suite of products
— BPM, Pega platform, and customer engagement / CRM.”
“The enterprise Pega transformation agenda has evolved from
driving back-end process improvements to creating personalized
customer experiences that enable new streams of revenue growth,”
said Yugal Joshi, vice president, Everest Group. "Accenture's IP
tools and solutions, coupled with its Pega talent development
initiatives, help enterprises scale Pega initiatives. Clients have
also benefited from its consulting expertise and domain knowledge
in driving Pega-led transformation. Taken together, these efforts
have earned Accenture its ‘Leader’ placement in this report."
Everest Group highlights Accenture’s investment in talent,
noting that the company has the largest pool of resources among all
providers assessed. Additionally, the report asserts that clients
stand to benefit from Accenture’s investments in horizontal and
vertical IP solutions. Everest Group states that “buyers appreciate
its extensive delivery network, account management, and proactive
contribution from senior leadership for Pega services
engagements.”
“We’re thrilled to be recognized by Everest Group as a leading
transformation partner and provider in the Pega services market,”
said David Steuer, managing director and global lead for
Intelligent Technology Partner Practices at Accenture. “This
recognition reflects our strong collaboration with Pega as we
continue to grow and invest in our relationship and commitment to
delivering innovative solutions powered by Pega technologies to our
clients, helping them to embrace change and realize new business
value.”
The Everest Group report assessed 16 IT service providers across
consulting, implementation and maintenance/support services for
Pega Cloud and Pega CRM suite globally.
A Platinum-level Pega Consulting Partner, Accenture has
conducted more than 550 Pega client engagements over the last five
years, leveraging its deep industry capability to help deliver
transformational work across the communications, media, technology,
financial services, health and public services, life sciences,
airlines, and automotive industries.
A custom version of the “PEAK Matrix® for Pega Service Providers
2021” report is available here. For more information on Accenture
and Pegasystems visit www.accenture.com/pega.
About Accenture
Accenture is a global professional services company with leading
capabilities in digital, cloud and security. Combining unmatched
experience and specialized skills across more than 40 industries,
we offer Strategy and Consulting, Interactive, Technology and
Operations services — all powered by the world’s largest network of
Advanced Technology and Intelligent Operations centers. Our 514,000
people deliver on the promise of technology and human ingenuity
every day, serving clients in more than 120 countries. We embrace
the power of change to create value and shared success for our
clients, people, shareholders, partners and communities. Visit us
at www.accenture.com.
Copyright © 2021 Accenture. All rights reserved. Accenture and
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Christina McDonald Accenture +1 415 537 7997
christina.mcdonald@accenture.com
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