FARMINGTON HILLS, Mich.,
Jan. 5, 2021 /PRNewswire/ -- TD
Auto Finance, a subsidiary of TD Bank, America's Most Convenient
Bank®, received the highest ranking in Dealer
Satisfaction among National Non-Captive Lenders with Prime Credit,
according to the J.D. Power 2020 U.S. Dealer Financing
Satisfaction StudySM.
TD Auto Finance achieved an overall score of 931 in the
non-captive national prime credit segment (300,000 or more
transactions) from J.D. Power, 57 points ahead of the segment
average. In addition, it scored highest in provider offerings, and
also scored highest in funding process and e-contracting – two new
evaluation factors in 2020.
"At TD Auto Finance, we are constantly striving to provide
products and services that exceed the needs of our dealers and
their customers," said Marc Womack,
President and Chief Executive Officer. "In a year with
unanticipated disruption and abrupt changes to business operations
as a result of the pandemic, customer satisfaction remained our
priority. As we continue to adapt to a constantly evolving
environment, we value the feedback from our dealers and thank them
for choosing TD Auto Finance."
The 2020 U.S. Dealer Financing Satisfaction Study is based on
responses from 3,960 auto dealer financial professionals. The
study, which was fielded in August-September
2020, measures auto dealer satisfaction in six segments of
lenders: captive luxury–prime, captive mass market–prime;
lease; non-captive national–prime; non-captive regional–prime; and
non-captive sub-prime.
TD Auto Finance previously ranked highest in Dealer Satisfaction
with Floor Planning in 2018 and scored highest in Dealer
Satisfaction among Non-Captive Lenders with Retail Credit in
2017.
Visit jdpower.com/awards for more details about the J.D. Power
2020 US Dealer Financing Satisfaction Study.
About TD Auto Finance
A subsidiary of TD Bank,
America's Most Convenient Bank, TD Auto Finance is the 7th largest
Bank Auto lender and the 17th largest overall auto lender in the
U.S. Market. TD Auto Finance provides financing for over 1.1
million consumers and over 6,500 franchised dealerships across the
U.S. Product offerings include indirect retail financing,
commercial financing, and remarketing services.
TD Auto Finance is headquartered in Farmington Hills, Michigan, with locations in
Greenville, South Carolina and
Jacksonville, Florida. For more
information,
visit https://www.td.com/us/en/commercial-banking/industry/auto-finance.
About TD Bank, America's Most Convenient Bank
TD Bank, America's Most Convenient Bank, is one of the 10 largest
banks in the U.S., providing more than 9.5 million customers with a
full range of retail, small business and commercial banking
products and services at more than 1,220 convenient locations
throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas
and Florida. In addition, TD Bank
and its subsidiaries offer customized private banking and wealth
management services through TD Wealth®, and vehicle financing and
dealer commercial services through TD Auto Finance. TD Bank is
headquartered in Cherry Hill, N.J.
To learn more, visit www.td.com/us. Find TD Bank on Facebook at
www.facebook.com/TDBank and on Twitter at
www.twitter.com/TDBank_US and
www.twitter.com/TDNews_US.
TD Bank, America's Most Convenient Bank, is a member of TD Bank
Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services
company in North America. The
Toronto-Dominion Bank trades on the New
York and Toronto stock
exchanges under the ticker symbol "TD". To learn more,
visit www.td.com/us.
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SOURCE TD Auto Finance