Research saw BlackBerry customers benefited
from SOC workflow efficiencies and cost savings
WATERLOO, ON, Oct. 16,
2023 /PRNewswire/ -- BlackBerry Limited (NYSE:
BB; TSX: BB) today released the results of a Forrester Consulting
Total Economic Impact™ (TEI) study that calculated return on
investment (ROI) for BlackBerry customers. The study revealed that
the company's CylanceGUARD® cybersecurity service delivered a
significant bottom line impact for Security Operations Center (SOC)
teams – a 293% ROI.
The study commissioned by BlackBerry found a composite
organization comprised of interviewees with experience using
CylanceGUARD also achieved the below benefits:
- 90% reduction in internal security workloads due to the
efficacy of CylanceGUARD compared to legacy AV solutions
- 90% faster protection of new endpoints with fewer personnel
resources required to do so due to CylanceGUARD's AI and ML
capabilities
- Personnel using CylanceGUARD were able to reallocate time
to high value activities leading to a $1.7M present value (PV) over three
years
"Cyberattacks are becoming increasingly rampant. Our most recent
quarterly global threat intelligence report revealed that, on
average, threat actors launch approximately 11.5 attacks per
minute," said Nathan Jenniges, SVP
& GM Spark, Cybersecurity Business Unit, BlackBerry. "It is
clear that MDR's are no longer a "nice to have" for organizations –
they are critical to ensuring cyber resiliency. The results of our
Forrester TEI study speak for themselves."
CylanceGUARD, BlackBerry's industry-leading managed detection
and response (MDR) service, is operated by the company's
world-class analysts that serve as an extension of Security
Operations Center (SOC) teams. CylanceGUARD includes the company's
CylanceENDPOINT™ software built on the company's pioneering and
patented AI. CylanceGUARD has received several Cybersecurity
Excellence Awards and has been named a SOC X Champion against 49
other SOC teams dealing with real-world adversary emulations
scenarios.
Prior to using CylanceGUARD interviewees noted that it was a
constant battle to combat bad actors with little room to address
large-scale breaches. After their investment in CylanceGUARD they
were able to address the majority of incidents and improve the
security posture of the organization.
"We needed a solution that is AI and ML based. [Further,] we
didn't want the team to be in 24/7 monitoring situations. The
solution needed to be smart enough to quarantine attacks along with
a competent team like Cylance to handle the escalation layer," said
a Head of infosec, transportation.
"It was very manual with our old solution. When there was
something happening, we didn't have all the details. With
CylanceGUARD, they would pick it up immediately and be done with
the issue within 15 minutes," said a Head of IT security, financial
institution.
"We realized that we had a pretty big hole, especially with
workers connecting remotely, and had a lot of vulnerable areas. It
became a crystal-clear moment to us that we needed a service-based
security solution and not just a product," said a CIO, professional
services.
To read the full study click here. For more information register
for BlackBerry Summit, taking place on October 17 in New
York, where speakers from industry, enterprise and
BlackBerry will reveal the future of IoT, IT and Cybersecurity and
showcase the latest BlackBerry innovations.
About BlackBerry
BlackBerry (NYSE: BB; TSX: BB)
provides intelligent security software and services to enterprises
and governments around the world. The company secures more than
500M endpoints including over
235M vehicles. Based in Waterloo, Ontario, the company leverages AI
and machine learning to deliver innovative solutions in the areas
of cybersecurity, safety, and data privacy solutions, and is a
leader in the areas of endpoint security, endpoint management,
encryption, and embedded systems. BlackBerry's vision is clear - to
secure a connected future you can trust.
For more information, visit BlackBerry.com and follow
@BlackBerry.
Trademarks, including but not limited to BLACKBERRY and
EMBLEM Design are the trademarks or registered trademarks of
BlackBerry Limited, and the exclusive rights to such trademarks are
expressly reserved. All other trademarks are the property of their
respective owners. BlackBerry is not responsible for any
third-party products or services.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other
ServiceNow marks are trademarks and/or registered trademarks of
ServiceNow, Inc. in the United
States and/or other countries.
Media Contact:
BlackBerry Media Relations
+1 (519) 597-7273
mediarelations@blackberry.com
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SOURCE BlackBerry Limited