ALEXANDRIA, Va., July 29,
2024 /PRNewswire/ -- State Department Federal
Credit Union (SDFCU) is pleased to announce Jeff Margeson as its new Chief Retail Officer.
Jeff joins SDFCU from Northwest Federal Credit Union, where he
served as Senior Vice President of Member Experience.
With over 25 years of strategic leadership in the financial
services industry, Jeff brings a wealth of knowledge and expertise
to his new role at SDFCU. Throughout his career, he has
demonstrated a strong commitment towards enhancing organizational
value propositions and promoting operational and service
excellence. His passion for progression and increasing consumer
confidence and brand loyalty have allowed him to produce and lead
high performing teams.
"I am honored to join SDFCU and excited to work alongside the
talented SDFCU Executive Team," Jeff said. "I look forward to
building excitement around sales and service and instilling a
member-centric approach in everything we do."
As Chief Retail Officer, Jeff will be responsible for overseeing
all facets of branch and call center operations including fostering
an internally collaborative and member-driven culture that is
focused on growth, sustainability, and relevance to its
membership.
"We are thrilled to welcome Jeff to the SDFCU team as our new
Chief Retail Officer," said Jim
Hayes, CEO of SDFCU. "His enthusiasm for inspiring employee
engagement and elevating member service make him the perfect fit
for this critical leadership position. We are confident that Jeff
will play a key role in empowering our team to accelerate
performance and deliver excellent service."
About State Department Federal Credit Union: State
Department Federal Credit Union is a member-owned full-service
financial institution that is committed to serving its nearly
90,000 members worldwide. With $2.8
Billion in assets, SDFCU offers a full range of financial
products and services that address the diverse and global needs of
its members. SDFCU is headquartered in Old Town Alexandria, VA and has 6 branch locations.
Learn more about SDFCU at www.sdfcu.org.
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SOURCE SDFCU