Church Mutual® Selects Guidewire Cloud to Accelerate Billing Innovation and Optimize Customer Experience
May 03 2022 - 7:55AM
Business Wire
Religious institutions insurer to leverage
Guidewire BillingCenter to automate processes to improve speed,
flexibility, and operational excellence
Church Mutual Insurance Company, S.I. (a stock insurer)1, a
market leader providing insurance services for organizations that
serve others, and Guidewire (NYSE: GWRE) announced that Church
Mutual has selected BillingCenter on Guidewire Cloud as its new
system for billing management among its four companies.
Church Mutual originally selected Guidewire ClaimCenter,
DataHub, InfoCenter, CustomerEngage Account Management, and
ProducerEngage in 2019 as self-managed installations to update its
technology infrastructure and improve customer engagement to
accelerate growth. In 2021, the company selected Guidewire Cloud to
migrate ClaimCenter and accelerate its claims transformation.
“Moving the multiple billing systems within each of our
companies to Guidewire Cloud will automate and standardize ongoing
processes such as file management, system maintenance, and other
time-consuming activities, and provide our agents and customers
with a seamless digital experience,” said Dr. Dwayne Gantz, senior
vice president and chief financial officer, Church Mutual.
“Leveraging Guidewire Cloud will deliver flexibility and
scalability so we can stay ahead of evolving customer needs by
quickly implementing Guidewire’s latest updates and innovations to
help drive our speed to market and further enable growth.”
Robert Sajdak, director, Financial Services, Church Mutual,
commented, “Automated billing will make it simpler and easier for
customers to interact with us at every turn, enhancing their
overall experience. This cloud implementation will expand our
self-service options and tools and provide other conveniences, as
well as offer our staff a higher level of productivity through a
suite of new automated reporting capabilities and
functionality.”
“We thank Church Mutual for its continued confidence in our
partnership and SaaS services to empower the transformation of
their engagement with customers in today’s rapidly evolving
marketplace,” said John Mullen, president and chief revenue
officer, Guidewire. “We admire the company’s commitment to its
mission of protecting those who serve and inspire others and look
forward to helping it bring specialized insurance expertise and
innovative solutions to purpose-driven organizations of all
kinds.”
About Church Mutual
Church Mutual Insurance Company, S.I., founded in 1897, offers
specialized insurance for religious organizations of all
denominations, public and private K-12 schools, colleges and
universities, senior living facilities, secular and non-secular
camps and conference centers, and nonprofit and human services
organizations throughout the United States. Church Mutual markets
most lines of commercial property and liability insurance,
including multi-peril, workers' compensation and commercial auto
insurance. In addition to insurance, Church Mutual provides a
spectrum of value-added solutions that benefit its customers.
Church Mutual holds the following honors:
- A.M. Best Company "A" (excellent) rating
- Wisconsin 75 Top Private Company by Deloitte US, 2016, 2017,
2018, 2019, 2020 and 2021
- Wisconsin 75 Distinguished Performer: Innovation by Deloitte US
2019
- 2021 Gallup Culture Transformation Award recipient
- 2020 Women and Diversity Award recipient from the American
Property Casualty Insurance Association
- Futuremakers Partner by Wisconsin Technical College System
- Celent Model Insurer for innovation and emerging
technologies
- Award in Innovation for entrepreneurialism and innovation by
National Association of Mutual Insurance Companies
- 2018-2019 Employer of the Year by Northcentral Technical
College
Learn more at www.churchmutual.com.
About Guidewire Software
Guidewire is the platform P&C insurers trust to engage,
innovate, and grow efficiently. We combine digital, core,
analytics, and AI to deliver our platform as a cloud service. More
than 450 insurers, from new ventures to the largest and most
complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable
their success. We are proud of our unparalleled implementation
track record, with 1,000+ successful projects, supported by the
largest R&D team and partner ecosystem in the industry. Our
marketplace provides hundreds of applications that accelerate
integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow
us on Twitter: @Guidewire_PandC.
NOTE: For information about Guidewire’s trademarks, visit
https://www.guidewire.com/legal-notices.
1 Church Mutual is a stock insurer whose policyholders are
members of the parent mutual holding company formed on 1/1/20. S.I.
= a stock insurer.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20220503005447/en/
Diana Stott Director, Communications Guidewire Software, Inc.
+1.650.356.4941 dstott@guidewire.com
Dawn Bernatz Director of Corporate Communications Church Mutual
Insurance Company, S.I. 715.539.4574 dbernatz@churchmutual.com
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