United Automobile Insurance Company Implements Guidewire Cloud to Modernize Claims IT Operations
March 27 2024 - 7:55AM
Business Wire
United Automobile Insurance Company (UAIC), one of the largest
privately-held, family-owned property and casualty insurance
companies in the United States, and Guidewire (NYSE: GWRE)
announced that UAIC successfully migrated Guidewire ClaimCenter
from an on-premise environment to Guidewire Cloud to power and
simplify its claims and related IT operations. The company
implemented ClaimCenter on Guidewire Cloud to its commercial and
personal automobile lines of business in all of the states where it
operates.
“We implemented ClaimCenter on Guidewire Cloud as part of a
multi-phase digital transformation strategy. We’ve been an
on-premise ClaimCenter customer since 2008 and are familiar and
happy with the system, so it made sense to migrate to a
best-in-class, unified, cloud-enabled software platform,” said UAIC
Chief Information Officer Parvin Kumar. “A software as a service
(SaaS) model like Guidewire Cloud has helped us to automate and
shape our business more effectively. The results have been
overwhelmingly positive. We’re realizing the benefits that come
with being on Guidewire Cloud, such as high availability,
performance, and scalability. By transferring system maintenance
and updates to Guidewire, our staff is now able to focus on the
business activities that are delivering value, with our agents and
customers now reporting new claims and checking claim statuses
themselves, reducing our call volume and leading to increased
efficiencies for our team and customers.”
Kumar added, “The implementation project was streamlined and
seamless, causing no disruption to our daily business operations,
and we’ve taken multiple Guidewire Cloud updates quickly and
without any problems. We’re looking forward to taking advantage of
Guidewire Analytics capabilities available on Guidewire Cloud and
easily integrating the best-in-class insurtech solutions that are
part of Guidewire Marketplace and the PartnerConnect
ecosystem.”
“We thank UAIC for entrusting Guidewire Cloud as the technology
foundation for its business strategy and success now and into the
future, beginning with the enhancement of its claims operations,”
said Guidewire Senior Vice President and Head of Professional
Services Michael Mahoney. “We congratulate UAIC on its successful
ClaimCenter migration onto Guidewire Cloud, and we look forward to
helping the company continue its mission of providing a high
quality, affordable, and reliable insurance product to a wide
sector of the American population.”
About United Automobile Holdings, LLC
United Auto was incorporated on March 2, 1989 in Miami Gardens,
FL to provide high quality and low-cost insurance products to the
non-standard automobile insurance market. The company is family
owned and it is one of the largest privately held property and
casualty insurance companies in the United States. Its two
operating subsidiaries include, UAIC, a regulated property and
casualty insurance carrier focused on the non-standard automobile
market, and UGU, a managing general agency specializing in sourcing
and underwriting non-standard auto insurance policies. The
Company’s products are primarily offered through a network of
approximately 2,000 independent agencies and brokers. For more
information, please visit: https://www.uaig.net/.
About Guidewire Software
Guidewire is the platform P&C insurers trust to engage,
innovate, and grow efficiently. We combine digital, core,
analytics, and machine learning to deliver our platform as a cloud
service. More than 540 insurers in 40 countries, from new ventures
to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable
their success. We are proud of our unparalleled implementation
track record, with more than 1,600 successful projects, supported
by the largest R&D team and partner ecosystem in the industry.
Our marketplace provides hundreds of applications that accelerate
integration, localization, and innovation.
For more information, please visit http://www.guidewire.com/ and
follow us on X (formerly known as Twitter) and LinkedIn.
NOTE: For information about Guidewire’s trademarks, visit
https://www.guidewire.com/legal-notices.
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version on businesswire.com: https://www.businesswire.com/news/home/20240327761614/en/
Diana Stott Director, Communications Guidewire Software, Inc.
+1.650.781.9955 dstott@guidewire.com
Samantha Parrillo Chief Strategy Officer United Automobile
Insurance Company +1.773.816.8253 sparrillo@uaig.net
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