HK Express Selects Medallia to Understand the Customer Experience
August 25 2020 - 7:00AM
Business Wire
Will leverage customer insights to proactively
take actions that will help drive new business and maintain
existing customer loyalty
Medallia, Inc. (NYSE: MDLA), the global leader in experience
management, today announced that HK Express, one of the air travel
leaders in Asia, has selected Medallia to understand existing and
prospective customer sentiment and help prioritize actions that
will drive new business and keep existing customers delighted and
loyal.
About Medallia
Medallia (NYSE: MDLA) is the pioneer and market leader in
Experience Management. Medallia’s award-winning SaaS platform, the
Medallia Experience Cloud, leads the market in the understanding
and management of experience for customers, employees and citizens.
Medallia captures experience signals created on daily journeys in
person, digital and IoT interactions and applies proprietary AI
technology to reveal personalized and predictive insights that can
drive action with tremendous business results. Using Medallia
Experience Cloud, customers can reduce churn, turn detractors into
promoters and buyers, and create in-the-moment cross-sell and
up-sell opportunities, providing clear and potent returns on
investment. www.medallia.com
© 2020 Medallia, Inc. All rights reserved. Medallia®, the
Medallia logo, and the names and marks associated with Medallia’s
products are trademarks of Medallia. All other trademarks are the
property of their respective owners.
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version on businesswire.com: https://www.businesswire.com/news/home/20200825005368/en/
PR Contact: Valerie Beaudett press@medallia.com +1 (650)
400-7833
IR Contact: Carolyn Bass ir@medallia.com
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