NEW
YORK, April 19, 2024 /PRNewswire/ -- Carbyne, a
global leader in public safety technology, is pleased to announce
that it has obtained certification from the California Governor's Office of Emergency
Services (Cal OES), enabling Carbyne to offer its cutting-edge call
handling solutions throughout the State
of California.
As a result of receiving the Cal OES certification,
Carbyne's state-of-the-art call handling platform, APEX is now
available for purchase by emergency contact centers across
California. Interested agencies
can request a demo here.
"We are honored to have received the Cal OES certification,
which underscores our commitment to providing state-of-the-art
emergency communication solutions," said Carbyne CEO Amir Elichai. "With this certification, we look
forward to partnering with emergency services agencies and helping
to improve public safety across California."
Carbyne APEX stands as a pinnacle in call management software,
offering an array of features such as real-time data integration,
live video streaming, location tracking, instant messaging, and
misrouted call flagging. In addition to the core product
offered under the Cal OES contract, APEX can also integrate
innovative features such as AI-driven two-way translation, and
advanced call triage to improve emergency response times and
accuracy. Designed to enhance crisis management, APEX empowers
emergency response teams with cutting-edge tools for rapid and
effective intervention.
Cal OES serves as the state's leadership hub during all major
emergencies and disasters. This includes responding, directing, and
coordinating State and Federal resources and mutual aid assets
across all regions of California
to support the diverse communities across the State. Cal OES also
supports local jurisdictions and communities through planning and
preparedness activities, training, and facilitating the immediate
response to an emergency through the longer–term recovery phase.
During this process, Cal OES serves as the State's overall
coordinator and agent to secure federal government resources
through the Federal Emergency Management Agency.
For more information about Carbyne's Cal OES certified call
handling solutions, please visit https://carbyne.com/
About Carbyne
Carbyne (Headquartered in New York,
NY) is a leading global provider of cloud-native
mission-critical contact center solutions. Carbyne is one of the
largest rich-data providers for emergency response centers,
delivering over 250M data points per
year, all in a unified platform. Our technologies enable emergency
contact centers and select enterprises to connect with callers as
well as connected devices via highly secure communication channels
without needing to download a consumer app. With a mission to
redefine emergency collaboration and connect the dots between
people, enterprises, and governments, Carbyne provides a unified
cloud-native solution that provides live, actionable data that can
lead to more efficient and transparent operations and ultimately
save lives. With Carbyne, every person counts. Learn more at
www.carbyne.com
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SOURCE Carbyne