Actifai and Sonar Software Launch Integrated AI Solution for Broadband Subscriber Acquisition
July 29 2024 - 8:00AM
Business Wire
The fully integrated Sonar + Actifai solution offers ISPs
ecommerce and CSR-based sales optimization powered by AI.
Today at Fiber Connect 2024, Sonar Software (Sonar), a pioneer
in OSS/BSS solutions for broadband providers, and Actifai, an
industry leader in AI-powered subscriber acquisition software,
today announced the launch of Sonar + Actifai. This fully
integrated, joint solution is designed to transform sales and
operational effectiveness for internet service providers across
North America.
The companies’ partnership embeds Actifai's AI-powered ecommerce
and phone-sales technology directly into Sonar’s billing and
operations platform. The joint approach removes common barriers to
technology adoption, enabling Sonar's extensive customer base to
seamlessly access the AI enhancements.
"We’re thrilled to partner with Sonar and bring proven AI to
their customers," said Ned Brody, CEO of Actifai. "With Sonar +
Actifai, we are making AI accessible to hundreds of providers that
may have viewed technology or resource requirements as
preventative. One of the most rewarding aspects of this partnership
is removing those blockers and working to make sure that no one is
excluded from the subscriber and ARPU (average revenue per user)
growth that AI has made possible."
Actifai, a niche solution only a few years ago, now powers over
20,000 weekly broadband sales. BSS/OSS constraints have been a
common roadblock to small and greenfield providers’ adoption of the
technology. The Sonar + Actifai partnership overcomes this
challenge, further democratizing AI technology to providers of all
sizes.
Key benefits of Sonar + Actifai include:
- Enhanced Sales Effectiveness: AI-powered ecommerce and
CSR sales flows significantly boost sales outcomes, driving
double-digit ARPU increases and up to 30% improvement in sales
conversion rates.
- Seamless Integration: Actifai's AI capabilities are
fully integrated into Sonar's billing and operations systems to
improve revenue at the point of sale while retaining the core order
management, offer adjustments, billing, and provisioning benefits
Sonar customers enjoy.
- Accessibility and Affordability: Providers can access
advanced AI tools without the need for costly system replacements
or extensive integration projects, with ROI breakeven in only 3-4
months on average.
Sonar, known for its innovative OSS/BSS platform tailored for
Internet Service providers, sees this partnership as a strategic
move to enhance its service offerings and drive customer success.
"At Sonar, we are committed to empowering our customers with the
most advanced and flexible platform available in the market," said
Ray Bixler, CEO of Sonar. "We’re staying true to that commitment by
partnering with Actifai and enabling our customers to easily access
transformative AI that enhances subscriber sales."
Existing Sonar customers can expect to hear from their customer
relations manager about the Sonar + Actifai opportunity beginning
in the third quarter of 2024.
For more information about Sonar + Actifai, visit
www.actif.ai/resources and www.sonar.software.
Sonar and Actifai are exhibiting at Fiber Connect 2024, July
29-30, 2024, in Nashville, Tenn. You can visit Sonar at booth #285
and Actifai at booth #948.
About Sonar Software Inc.
Sonar Software is a leading cloud-based provider of BSS &
OSS solutions for internet service providers (ISPs). The platform
offers a range of rich features that are mission-critical to the
daily work of ISPs. Sonar is a scalable and fully integrated
solution that helps service providers consolidate their data in one
place for improved visibility, reduce dependency on multiple
systems, and automate complex workflows for enhanced business
efficiency and growth. Visit their website to learn more
https://www.sonar.software.
About Actifai
Actifai is an artificial intelligence software company serving
broadband and communications service providers. Actifai’s customers
use its AI software to improve sales and marketing outcomes,
enhance customer experience, and streamline core business
operations. Since 2019, Actifai's industry-first solutions have
helped providers achieve, on average, 5-20% increases in average
revenue per user (ARPU), up to 30% improvement in new subscriber
sales conversion, and 6-11% lifts in subscriber retention. For more
information, please visit www.actif.ai.
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version on businesswire.com: https://www.businesswire.com/news/home/20240729757617/en/
Autumn Minnich Connect2 Communications for Actifai
actifai@connect2comm.com
Lindsay Kelley Sonar Software press@sonar.software