Jacada Announces Cisco Certification
September 17 2010 - 5:00AM
Business Wire
Jacada Ltd. (NASDAQ: JCDA), a leading provider of customer
experience management and process optimization solutions for
customer service operations, announces verification of Cisco
Compatibility for Jacada WorkSpace. Jacada is a member of the Cisco
Developer Network and Jacada WorkSpace 5.2 has tested compatible
with Cisco Unified Contact Center Enterprise (UCCE) 7.5. Jacada is
now eligible to utilize the “Cisco Compatible” logo which signifies
that Jacada’s product has undergone interoperability testing by
Jacada and Cisco, based on testing criteria set by Cisco.
“Jacada has an established track record of providing
telephony-integrated unified desktop solutions to call center
environments, and we are extremely pleased to receive this
endorsement from Cisco,” said Jeff Strnad, senior vice president of
global customer solutions for Jacada. “Interoperability with Cisco
products is essential to providing detailed and timely data to our
customers’ agents, and our ongoing efforts to expand our product
line compatibility with leading switch vendors has made a major
step forward.”
About Jacada
Jacada is a leading global provider of customer experience
management and interaction optimization solutions. By bridging
disconnected systems and processes, Jacada solutions create greater
operational efficiency and increase agent and customer
satisfaction. Founded in 1990, Jacada operates globally with
offices in London; Munich; Stockholm; Atlanta, Georgia; and
Herzliya, Israel. Jacada can be reached at www.jacada.com.
This news release may contain forward-looking statements as that
term is defined in the Private Securities Litigation Reform Act of
1995. The words "may," "could," "would," "will," "believe,"
"anticipate," "estimate," "expect," "intend," "plan," and similar
expressions or variations thereof are intended to identify
forward-looking statements. Investors are cautioned that any such
forward-looking statements are not guarantees of the future
performance and involve risks and uncertainties, many of which are
beyond the Company's ability to control. Actual results may differ
materially from those projected in the forward-looking statements
as a result of various factors including the performance and
continued acceptance of our products, general economic conditions
and other Risk Factors specifically identified in our reports filed
with the Securities and Exchange Commission. The Company undertakes
no obligation to update or revise any forward-looking statement for
events or circumstances after the date on which such statement is
made. Jacada is a trademark of Jacada Inc. All other brands or
product names are trademarks of their respective owners.
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