Texas County & District Retirement System Chooses Pegasystems
April 19 2012 - 8:00AM
Marketwired
Pegasystems Inc. (NASDAQ: PEGA), the leader in Business Process
Management (BPM) and software for customer centricity, today
announced that Texas County & District Retirement System
(TCDRS) has chosen Pegasystems to modernize its legacy systems used
to manage employer benefit plans. The multi-billion public trust
will leverage Pega's dynamic case management technology to enhance
services to members, respond more rapidly to customer needs, and
improve information security and controls.
The modernization initiative, driven by Pega technology, will
enable TCDRS to:
- Improve flexibility to meet clients' changing needs and enhance
services over multiple channels;
- More efficiently administer the benefit plans of over 620
employers with improved workflow management tools;
- Improve information security and controls;
- Implement continuous improvements to allow for quicker delivery
to customers and reduce overall project risks.
TCDRS, which partners with county and district employers to
provide reliable retirement, disability and survivor benefits to
more than 225,000 Texans, chose Pegasystems for its proven success
with retirement services and customer experience improvement across
a variety of institutions. Pegasystems, a long-time software
supplier for government clients, helps drive efficiencies at
numerous government agencies globally. Its offerings include a
Citizen Benefit Delivery solution that enables agencies to deliver
better citizen service with fewer resources.
Quotes & Commentary:
Amy Bishop, Deputy Director, Texas County &
District Retirement System "As a leading retirement services
organization we're always looking to become more agile in how we
can better serve our 225,000 members. This significant
modernization initiative is continued proof of our commitment to
member satisfaction and we are embracing advanced technology from
Pegasystems to help drive this effort."
Tim Lindstrom, CEO, iBridge Group "More
government clients are looking for flexible, advanced technology to
quickly offer more efficient ways to modernize systems, manage
their work and become more agile. TCDRS is at the leading edge of
this trend. Together with Pega, we're delivering value and
providing mission critical support for this significant
initiative."
John Barone, Vice President, Global Strategic
Alliances, Pegasystems "We're excited to be working closely
with iBridge for Texas County & District Retirement System to
help drive its modernization efforts. Our dynamic case management
technology is a hand-in-glove fit for their goal and objectives,
and we're confident they'll see rapid results as they leverage our
transformation technology."
Supporting Resources:
To read more about Pega's public sector solutions, visit:
http://www.pega.com/solutions/by-industry/government
To read more about Pega public sector customers' successes,
visit: http://www.pega.com/about-us/company/customers
To engage with colleagues from Texas-based government agencies
at PegaWORLD 2012, Pega's upcoming user conference on June 4-6,
visit:
http://www.pega.com/community/pegaworld/meetup/texas-user-group
To read a government-focused blog, visit:
http://www.pega.com/community/pega-blog/37166
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Pegasystems Media Coverage and Pegasystems Events
About Pegasystems Pegasystems, the leader
in business process management and software for customer
centricity, helps organizations enhance customer loyalty, generate
new business, and improve productivity. Our patented Build for
Change® technology speeds the delivery of critical business
solutions by directly capturing business objectives and eliminating
manual programming. Pegasystems enables clients to quickly adapt to
changing business conditions in order to outperform the
competition. For more information, please visit us at
www.pega.com.
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Press Contacts: Brian Callahan Pegasystems Inc.
brian.callahan@pega.com (617) 866-6364 Twitter:
http://twitter.com/pegasystems Kim Leadley PAN Communications
pega@pancomm.com (617) 502-4300
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