Holland Honored With Carrier of the Year Award From Echo Global Logistics
April 30 2014 - 8:00AM
Holland has been selected as the 2013 Regional LTL Carrier of the
Year by Echo Global Logistics (EGL), a leading provider of
technology-enabled transportation and supply chain management
services. This is the fourth time in the past five years that
Holland has received this recognition.
In making their decision, EGL evaluated all of its
transportation providers in a number of performance categories,
including Carrier Dependability, Pro-Active Communication,
Invoicing Accuracy, Claims, Customer Service, Responsiveness,
Carrier Website, Creativity, Pricing, Training, and Convenience.
Holland finished first in nearly all performance categories.
Holland won by quite a wide margin in the following categories:
Quality of Service--Carrier Dependability, Pro-Active
Communication, Claims—Dependable, Safe, Secure, Damage-Free
Movement of Freight, and Customer Service—Ease of Communication,
Phone Courtesy and Follow-Up.
"Without a doubt, customer satisfaction is the very best
barometer of our success," said Scott Ware, president of Holland.
"This award serves as an invaluable affirmation that superior
Holland service to our customers has been effective. I would like
to thank Echo Global Logistics for extending this honor to Holland
and for their continued partnership. Thanks are also due to the
hardworking men and women of Team Holland, who made this win
possible."
This is the fifth Carrier of the Year Award that Holland has won
thus far in 2014. Recent awards include the Best Transportation
Supplier for 2013 from Avery Dennison, and the 2013 LTL Carrier of
the Year award from Vehicle Service Group.
About Holland
Holland has long been recognized for delivering the most
next-day service lanes in its territory and annually records one of
the lowest claim ratios in the industry. Founded in Holland, Mich.,
in 1929, Holland provides industry leading, on-time reliability for
less-than-truckload shipments in the central and southeastern
United States and in eastern Canada. Holland, recognized by
Logistics Management magazine with its 2013 Quest for Quality award
for 28 consecutive years, was honored for performance excellence in
2013 with the Midwest/Mid-Atlantic Regional LTL Motor Carriers
award and the South/South Central Regional LTL Motor Carriers
award, as well as the Expedited Motor Carriers award. For more
information, visit hollandregional.com. Holland is a subsidiary of
YRC Worldwide.
Website: hollandregional.com Facebook:
http://www.facebook.com/hollandregional Twitter:
http://www.twitter.com/hollandregional LinkedIn:
http://www.linkedin.com/company/holland YouTube:
http://www.youtube.com/hollandregional GooglePlus:
http://www.gplus.to/hollandregional
CONTACT: Media Contact: Suzanne Dawson
LAK Public Relations, Inc.
212-329-1420
sdawson@lakpr.com
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