Sprinklr Introduces Modern Research Lite
September 10 2021 - 8:00AM
Business Wire
A self-service solution for large enterprises
to quickly discover critical brand insights
Sprinklr (NYSE: CXM), the unified customer experience management
(Unified-CXM) platform for modern enterprises, today introduced
Modern Research Lite, the easiest way for global brands to trial a
lightweight version of Sprinklr Modern Research capabilities. Users
can get started for free for 30-days with no commitments.
Marketing, product, and public relations professionals can now
discover AI-powered insights about their customers, brand, and
competitors in minutes.
Today’s Digital Research Challenges
Today, many companies rely on survey data to get customer
feedback, which is time consuming and causes delays in insights.
With Sprinklr, companies can access real-time actionable insights
about market trends, product research, and competitor
offerings.
Additionally, there is an overwhelming amount of social media
and news sites to monitor, and many organizations struggle with
efficiently analyzing incoming messages, pulling actionable
insights from mentions, preventing a crisis before it goes viral,
and most importantly – providing a memorable customer
experience.
As customers increasingly demand best-in-class digital
experiences, companies need to be able to easily unlock insights
across digital channels, automate reporting, and manage brand
reputation in order to exceed customer expectations.
Modern Research Lite
Modern Research Lite gives enterprise brands a self-serve way to
trial a lightweight version of Sprinklr Modern Research, and
includes the following benefits:
- Seamless login experience with zero configuration
- Clean, sleek UI
- Dashboards for dozens of use cases
- Brand and customer experience insights
- Competitive intelligence
- Ability to easily share insights and dashboards with internal
team members
“As more customers use digital channels, the amount of
unstructured publicly available data – from reviews to comments –
is unprecedented. This data creates a tremendous challenge for
brands that don’t have advanced AI-powered capabilities and strong
social media channel partnerships,” said Pavitar Singh, Chief
Technology Officer, Sprinklr. “With Sprinklr Modern Research Lite,
any large enterprise is empowered to unlock valuable insights from
analyzing data in minutes.”
Availability: Sprinklr Modern Research Lite is available
today – start your trial here.
About Sprinklr
Sprinklr is a leading enterprise software company for all
customer-facing functions. With advanced AI, Sprinklr's unified
customer experience management (Unified-CXM) platform helps
companies deliver human experiences to every customer, every time,
across any modern channel. Headquartered in New York City with
employees around the world, Sprinklr works with more than 1,000 of
the world’s most valuable enterprises — global brands like
Microsoft, P&G, Samsung and more than 50% of the Fortune
100.
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version on businesswire.com: https://www.businesswire.com/news/home/20210910005106/en/
Public Relations: Rachel Alvarez PR@Sprinklr.com
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