Motorola Solutions’ Safe Hospitality Solution Improves Safety and Guest Experience
April 19 2022 - 8:00AM
Business Wire
New solution integrates video security, access
control, data and communications technologies for greater safety,
productivity and collaboration
Motorola Solutions, Inc. (NYSE: MSI) today announced its Safe
Hospitality solution, a unified technology ecosystem that combines
video security, access control, data and communications
technologies.
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Motorola Solutions' Safe Hospitality
solution integrates video security, access control, data and
communications technologies via a simple cloud-based platform to
support the specific operational, security and safety requirements
of the hospitality industry. Credit: Motorola Solutions
The Safe Hospitality solution integrates these technologies via
a simple cloud-based platform to support the specific operational,
security and safety requirements of this industry. For example,
video security analytics can send alerts to radios when unusual
activity is detected, and access control can identify the security
risk of a door propped open. Data from cameras and sensors can
trigger staff to address guest needs or safety threats, while voice
communications can dynamically connect teams to support everyday
operations or emergency response. The ability to automate and
streamline the flow of information to the right people across
departments allows hospitality organizations to best direct their
resources to support safety, productivity and delivery of an
exceptional guest experience.
“Video cameras with embedded analytics allow our team to monitor
an entire pool area and spot unexpected events and activity,'' said
Jeffrey Ellis, CEO for Jeff Ellis Management, a worldwide leader in
the management of aquatic facilities. “We’ve integrated our video
security and radio systems so real-time automatic alerts are sent
directly to our staff, allowing us to respond in moments. Using
this technology with our world-recognized ‘Ellis’ safety standards
has not only helped us to deal with the day-to-day, but to keep our
guests as safe as possible.”
“Spanning seven acres of the Atlantic coast, our beachfront
resort is a destination our guests choose for relaxation, privacy
and solitude, and they expect a safe environment for the entire
family,” said Dan Sims, director of loss prevention at Eau Palm
Beach Resort & Spa. “We have the technology resources in place
to give us greater insight into what’s happening across our entire
resort, including the spa, restaurants, pools, meeting and event
spaces and beach, so we can respond quickly to events and the needs
of visitors without compromising the guest experience.”
“At the very core of every successful event is the ability to
communicate quickly and reliably to avoid event disruption,” said
Ron Skotarczak, executive vice president, chief sales &
marketing officer, Madison Square Garden Entertainment Corp. “Our
work with Motorola’s technology solutions not only help us to
prevent issues, but also contribute to the smooth running of all
events - from sports to concerts - and at any capacity.”
The efficiencies gained by automating processes, streamlining
workflows and sharing information more easily is also particularly
valuable as restaurants, hotels, resorts, casinos, stadiums and
theme parks continue to address challenges brought on by
industry-wide staffing shortages.
“Today’s hospitality businesses are highly focused on service
and safety, especially as they recover from the disruption of the
COVID-19 pandemic,” said Sharon Hong, vice president, enterprise
technology, Motorola Solutions. “A Safe Hospitality solution allows
hospitality businesses to simplify everyday tasks for greater
productivity. It allows them to stay focused on what matters most
in their highly competitive industry, delivering a high-quality,
customized and safe guest experience.”
About Motorola Solutions
Motorola Solutions is a global leader in public safety and
enterprise security. Our solutions in land mobile radio
communications, video security & access control and command
center software, bolstered by managed & support services,
create an integrated technology ecosystem to help make communities
safer and businesses stay productive and secure. At Motorola
Solutions, we’re ushering in a new era in public safety and
security. Learn more at www.motorolasolutions.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20220419005132/en/
Neda Veselinovic Neda.Veselinovic@motorolasolutions.com
773-387-4397
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