TORONTO, March 31, 2020 /CNW/ - As Canada and its health
care system continue to cope with the COVID-19 pandemic, Sun Life
is taking action to help support Clients and Canadians in need of
enhanced medical support while social distancing.
Starting today, Sun Life is progressively rolling out free
access to virtual health care services for its Group Benefits
Clients with an Extended Health Care (EHC) benefit. In partnership
with Dialogue, Clients will be able to use the virtual clinic to
connect directly with a health care professional.
The service - Lumino Health Virtual Care - is being offered free
of charge for an initial period to support Clients through the
global health crisis. Sun Life is including the service into
Clients' EHC Benefit, giving employers, employees and their
families convenient access to health care, when and where they need
it.
Lumino Health Virtual Care brings the best of two offerings
together – Lumino Health and Dialogue. Lumino Health is Sun Life's
online digital platform that connects Canadians with
local health care providers, offers health-related
content and shares innovative health solutions to help
Canadians live healthier lives. The virtual care service will be
powered by Dialogue, Canada's
leading telemedicine provider, dedicated exclusively to the world's
leading organizations.
"Today, more than ever, our Clients need us," said Jacques Goulet, President, Sun Life Canada. "Our
country is in the middle of a health crisis. Offering free virtual
health care services to our Clients will hopefully relieve some of
their stress, support social distancing efforts across the country
and alleviate some of the load on Canada's emergency health care system. We are
offering this service free of charge because it is the right thing
to do," Goulet added.
Clients can easily connect to the Lumino Health Virtual Care
service through a mobile app or online. Once connected, the service
will triage a Client before providing direct access to a care
manager, nurse or physician. The service provides Clients with
acute physical and mental health care, similar to medical services
provided at a primary care clinic. A multi-disciplinary team will
review symptoms, provide an assessment, create a personalized care
plan, write prescriptions, and make referrals to specialists or
in-person care if necessary.
"Given the COVID-19 outbreak, access to health care has never
been more critical. Dialogue is proud to continue playing a pivotal
role, helping Canadians stay healthy and happy," says Cherif Habib,
CEO of Dialogue. "Partnering with Sun Life will help millions of
Canadians quickly access health care through our secure platform
from the comfort of their home. This is needed now more than
ever."
Connecting all Canadians to virtual paramedical
support
In addition to providing free virtual medical services to Group
Benefits Clients, Sun Life has also taken action to support all
Canadians through the COVID-19 pandemic.
Through Lumino Health, all Canadians can access health care
providers digitally. The platform enables Canadians to easily find
and book an appointment with a health care professional, such as a
psychologist, physiotherapist and other paramedical providers.
In response to COVID-19, Lumino Health recently partnered with
OnCall Health, a secure virtual care platform trusted by thousands
of Canadian health care providers. This partnership enables
paramedical providers on the Lumino Health platform to connect
virtually with their patients.
Click here for more information about Lumino Health.
About Sun Life
Sun Life is a leading international
financial services organization providing insurance, wealth and
asset management solutions to individual and corporate Clients. Sun
Life has operations in a number of markets worldwide, including
Canada, the United States, the United Kingdom, Ireland, Hong
Kong, the Philippines,
Japan, Indonesia, India, China,
Australia, Singapore, Vietnam, Malaysia and Bermuda. As of December
31, 2019, Sun Life had total assets under management of
$1,099 billion. For more information,
please visit www.sunlife.com.
Sun Life Financial Inc. trades on the Toronto (TSX), New
York (NYSE) and Philippine (PSE) stock exchanges under the
ticker symbol SLF.
About Dialogue Technologies Inc.
Dialogue is the
leading Canadian telemedicine provider pioneering virtual
healthcare dedicated exclusively to the world's leading
organizations. We drive real health outcomes through amazing
healthcare experiences, an employee engagement playbook, and a
relentless focus on patient safety and security. For more
information, please visit www.dialogue.co.
Note to editors: All figures in Canadian dollars
Media Relations Contacts:
Kim
Armstrong
Manager, Corporate Communications
Sun
Life
T.
416-979-6207
kim.armstrong@sunlife.com
Jean-Christophe de Le Rue
Director of Public and Government Relations
Dialogue
T. 613-806-0671
jcdlr@dialogue.co
SOURCE Sun Life Financial Canada