Les Ambassadeurs Club Selects VizExplorer Data and Analytics Platform
January 22 2018 - 12:00AM
Business Wire
The exclusive gaming operation is VizExplorer’s
first UK customer
VizExplorer, a leading provider of operational intelligence
solutions to the gaming industry, today announced a new agreement
with Les Ambassadeurs Club – its first casino customer in the
United Kingdom.
As part of the agreement, VizExplorer will install its bundled
solution for international gaming operators, which includes
elements of floorViz™ for gaming floor optimization, campaignViz™
for marketing campaign automation, and hostViz™ for enhanced VIP
player management.
The milestone agreement also includes the VizExplorer Concierge
Program, the company’s highest level customer support tier,
complete with private onsite consulting resources to help Les
Ambassadeurs Club develop best practices and tactics to properly
utilize its platform. With the full support of the VizExplorer
Customer Success Program, VizExplorer Industry Specialists will
train and support Les Ambassadeurs users as they adopt VizExplorer
software, providing in-depth best practices and case studies and
collaborating to ensure replicable successes.
“To deliver the premium experience our club members expect, our
team needs access to the right information on the right customers,
at the right time. VizExplorer’s advanced CRM solution makes that
possible, along with further capabilities we expect will help to
enhance our club services and optimize our operations to maintain
our position as the top casino in London,” said Kevin McGowen,
Chief Executive, Les Ambassadeurs Club.
“We’re confident that the Les Ambassadeurs Club team will be
pleased with their decision to entrust their data to the
VizExplorer platform. We’ve proven our solutions repeatedly with
U.S. casinos and look forward to validating them in this new
market,” said Jeffrey Hoss, VizExplorer’s VP of Business
Development.
“We are eager to engage with Les Ambassadeurs Club to
collaborate with them on how best to leverage our tools to glean
the insights they seek to manage performance, inform marketing
campaigns, and develop VIP customers in a socially responsible
manner,” said Fivos Polymniou, VizExplorer’s VP of International
Sales.
Book a demonstration with VizExplorer in stand N8-345 at the
annual ICE Totally Gaming tradeshow, held February 6-8, 2018, at
ExCel London.
About VizExplorer
VizExplorer offers operational intelligence (OI) solutions to
the gaming industry. The next generation in data-driven decision
making, OI lets businesses analyze live, fast-changing data and
take immediate action using a single toolset. VizExplorer’s
applications and tools help enterprises address smart space and
profit optimization, marketing campaign management, CRM and
customer service, and service and dispatch management. VizExplorer
is led by a team of distinguished OI experts, seasoned industry
veterans, and world-class software developers devoted to building
the very best products backed by extraordinary support. VizExplorer
is headquartered in San Diego, with offices in Las Vegas and
Wellington, New Zealand. www.vizexplorer.com
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version on businesswire.com: http://www.businesswire.com/news/home/20180121005001/en/
VizExplorer Press Contact:Solange Jacobs Randolph,
+1 858-336-8728press@vizexplorer.comorLes Ambassadeurs Press
Contact:Charlie Pearsoncharlie@thelifestyle-agency.com