First-of-its-kind product to simplify consumer journey and
operator technology investment.
TROY, Mich. & LONDON, May 15,
2024 /PRNewswire/ -- 365 Retail Markets, the global leader
in unattended retail technology, today announced the availability
of PicoCoffee™, a compact, cashless payment device for
automatic tabletop coffee machines that allows consumers to vend
beverages and purchase micro market items in the same
transaction.
Prior to this innovation, consumers were required to purchase
barcoded products separate from coffee, adding friction to the
buying experience and lessening the chance consumers would buy
both. Thanks to PicoCoffee™, European & UK Micro
Market operators can now simplify the consumer journey and
back-office administration with a single device. Operators focused
on office coffee service (OCS) now have a way to expand their
services strategically and economically by selling complementary
products alongside coffee, such as pastries, fruit, and snack
bars.
"Before the introduction of PicoCoffee, consumers had to pay for
snacks at a dedicated micro market kiosk and then transition to
another payment device to vend and pay for coffee," said VP of
Product Strategy for 365 Retail Markets, Ryan McWhirter. "We've now been able to
take our industry leading self-checkout experience and integrate
coffee purchasing in the most seamless way possible."
Removing friction from the checkout experience increases the
likelihood consumers fulfil their buying potential. Furthermore,
snacks positioned within arm's reach of the coffee machine can lead
to impulse buys that dramatically increase revenue. Utilising one
self-service checkout solution reduces technology acquisition and
management costs for operators offering a view into both coffee and
market analytics with consolidated reporting.
Easy integration via a single MDB cable makes PicoCoffee™
plug and play for operators, making it just as easy to deploy as
the single function legacy products now in use. Modifying coffee
equipment to mount a payment device is no longer necessary,
eliminating a challenge for operators with financed equipment. As a
standalone compact kiosk, PicoCoffee™ sits next to the
tabletop automatic brewer and physically raises the point of sale
higher than other, less visible countertop alternatives. This
positioning further elevates the consumer experience making it
easier to locate and utilise the payment device.
"I think Operators will look back at this moment and ask why
PicoCoffee didn't come along sooner" said McWhirter, "We are
extending the vision of what an OCS and micro market location can
be, and I'm excited to see the industry continue to reinvent itself
as a result of this innovation that only 365 Retail Markets can
deliver."
PicoCoffee can also help operators turn loyal coffee drinkers
into loyal consumers. As part of the 365 Connected
CampusSM, consumers can use their 365Pay mobile app to
make it easy to pay for purchases, earn rewards, and redeem
promotions the more they purchase.
On average, seventy five percent of unattended solution sales in
the United Kingdom (UK) include
automatic tabletop coffee machines with preference for the machines
growing over traditional hot beverage vending within both the UK
and EU.[1] Both trends confirm this is the ideal time for
operators to take advantage of the benefits of
PicoCoffee™.
PicoCoffee is available for immediate purchase in the
United Kingdom, Netherlands, Switzerland, Germany, and Austria with more countries coming soon.
To learn more about PicoCoffee or make a purchase visit
365retailmarkets.co.uk or contact a sales representative at
365international@365smartshop.com.
About 365 Retail Markets
365 Retail Markets is the global leader in unattended retail
technology. Founded in 2008, 365 provides a full suite of
best-in-class, self-service technologies for food service operators
including end-to-end integrated SaaS software, payment processing
and point of-sale hardware. Today, the company's technology
solutions autonomously power food retail spaces at corporate
offices, manufacturing and distribution facilities, university and
college campuses, and more, in order to provide compelling
foodservice options for consumers. 365's technology solutions
include a growing suite of frictionless smart-stores, micro
markets, vending, catering, and dining point-of-sale options to
meet the expanding needs of its customers. 365 continuously
pioneers innovation in the industry with superior technology,
strategic partnerships and ultimate flexibility in customization
and branding. 365 Retail Markets has a robust presence
across the globe, with offices across North America, the UK and Europe.
For more information about 365 Retail Markets, visit
www.365retailmarkets.com and connect on LinkedIn,
Instagram, Facebook, and YouTube.
[1] EVA 2021 report & input Commercial Director
Azkoyen UK
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