This acquisition is set to redefine how companies' interface
with customers and propel customer-facing teams' productivity.
DENVER, May 16, 2024
/PRNewswire-PRWeb/ -- Mobilize.AI, a leading conversational AI
platform, has been acquired by EV3 Global, a technology innovator
in employment intelligence. This acquisition is set to redefine how
companies' interface with customers and propel customer-facing
teams' productivity.
"Mobilize.AI is a game-changer in customer
interaction, leveraging AI to power over 100 million
conversations," said Frank Richards,
CEO of EV3 Global.
Mobilize.AI has set the industry standard with its advanced
AI-powered customer communication platform, augmenting call
centers, customer support, and sales teams in retail, finance,
media, political campaigns, and non-profit organizations. Their
technology supplements live agents and introduces intelligent
virtual agents that streamline operations and elevate customer
experiences. Unlike others, Mobilize.AI uses a proprietary
technology to understand and interpret speech; it is not reliant on
generative AI and cannot hallucinate.
"Mobilize.AI is a game-changer in customer interaction,
leveraging AI to power over 100 million conversations. Our AI
agents not only serve a vital role in customer support functions
for our clients but are trusted to conduct sales conversations and
directly contribute to bottom-line revenue," said Frank Richards, CEO of EV3 Global. "The
Mobilize.AI team's expertise in real-time speech recognition and
machine learning enables businesses to achieve higher customer
satisfaction and improved customer-facing teams' performance. We
are thrilled to integrate Mobilize.AI's platform into our suite of
solutions, enhancing our ability to deliver exceptional value to
our clients."
By adding Mobilize.AI to its suite of products, EV3 Global is
expanding its technological reach and impact, addressing the
trillion-dollar employee turnover problem through innovative AI
solutions. This strategic collaboration promises to transform team
dynamics, improving efficiency and productivity while helping
businesses better manage their costs related to customer
service.
"No one likes waiting on hold, and there are only so many calls
that a live agent can take. Our AI agents can help - they never
call in sick, miss a day, or miss a call." says Bart Myers, CEO of Mobilize.AI. "Working with
our AI agents, individual live agents are empowered to focus on
every customer conversation with increased care. Businesses can
provide vastly improved support and sales experiences to their
customers." By integrating EV3 Global's and Mobilize.AI's products,
we're offering unique solutions that deliver remarkable value to
our clients by not only building the best teams but making them
more productive and reducing agent burnout."
About Mobilize.AI:
Based in Denver, Mobilize.AI, a
subsidiary of EV3 Global, is a conversational AI platform that
utilizes recursive machine learning, proprietary speech recognition
technology, and data analytics to create conversational virtual
agents, automated consumer outreach, and chat support for leading
global businesses and organizations in over 25 languages around the
world. Mobilize.AI serves various sectors, including e-commerce,
retail, financial services, political campaigns, and nonprofits.
For more information, visit www.mobilize.ai.
About EV3 Global:
EV3 Global is committed to solving the trillion-dollar economic
impact of employee turnover through its innovative solutions. By
leveraging extensive impartial data and AI models designed for
unbiased decision-making, EV3 enhances employee retention and
corporate culture, empowering employees to thrive throughout their
careers. For more information, visit EV3 Global.io.
Media Contact
Stacia Kirby, EV3 Global, 1
206-478-5841, stacia@kirbycomm.com, https://www.mobilize.ai
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SOURCE EV3 Global