Black Book Names Nuance #1 in Two Healthcare Industry Reports
December 07 2016 - 7:30AM
Business Wire
Nuance Recognized as Top Vendor in CDI, and End-to-End
Coding, CDI, Transcription, and Speech Recognition
Today, Nuance Communications, Inc. (NASDAQ: NUAN) announced it
has been named the leading vendor in two recent surveys conducted
by the independent market research and opinion research company,
Black Book™ Research. Nuance ranked #1 for Clinical Documentation
Improvement (CDI) for the third consecutive year, and ranked #1 for
End-to-End Healthcare Coding, CDI, Transcription and Speech
Recognition Technology for the second consecutive year. Black Book
interviews healthcare executives about their current technology and
services partners and awards top-performing vendors based on
indicators of client experience and customer satisfaction.
Nuance gained the highest scores on the majority of 18 key
performance indicators measured, more than three times any other
vendor in end-to-end clinical documentation solutions. These
technologies are top of mind as healthcare professionals plan for
2017 and look to leverage CDI, coding, speech recognition and
medical transcription to optimize electronic health records (EHRs).
Black Book found 94% of those surveyed plan to increase their
spending for these solutions by 10% or more next year.
Quality Documentation Needed for Value-Based CareHalf of
acute care respondents in the 2016 Black Book survey were not
confident that their EHRs effectively captured the patient data to
meet developing clinical documentation needs for value-based care
and big data initiatives. As a result, CDI has risen to the top of
2017 budget priorities as healthcare organizations shift from
ICD-10 to strategies that will drive success under new
quality-driven payment models.
“Healthcare organizations recognize that failing to address
flaws in documentation processes or to capture the data they need
in EHRs results in increased errors, financial losses and
diminished patient care,” said Doug Brown, managing partner of
Black Book. “As a top ranked vendor year after year, Nuance has
proven that in the eyes of healthcare leaders it delivers
innovations and outcomes in CDI and end-to-end clinical
documentation that meet and exceed their expectations.”
“It’s a significant milestone for Nuance end-to-end clinical
documentation solutions to be recognized for providing innovations
that support our clients, helping clinicians spend 50% less time
documenting care, and enabling them to spend more time with
patients. Up to 98% of clinicians are satisfied with the
intelligence Nuance provides and would recommend our solutions to
their peers,” said Satish Maripuri, executive vice president and
general manager of the Healthcare Division, Nuance. “Plus, our CDI
clients are in the top 25% best performing on mortality ratings and
our new clients realized an 8.5% average case mix index improvement
in 2016, showing clinical and financial outcomes that matter.”
Nuance provides intelligent systems that support a more natural
and insightful approach to clinical documentation, freeing
clinicians to spend more time caring for patients. Nuance
healthcare solutions capture, improve and communicate more than 300
million patient stories each year helping more than 500,000
clinicians in 10,000 global healthcare organizations to drive
meaningful clinical and financial outcomes. Nuance’s award-winning
clinical speech recognition, medical transcription, CDI, coding,
quality and medical imaging solutions provide a more complete and
accurate view of patient care.
To read the complete 2016 Black Book End-to-End Coding, CDI and
Speech Recognition Technology report, visit this Black Book link on
nuance.com.
About Nuance Communications, Inc.Nuance Communications,
Inc. (NASDAQ: NUAN) is a leading provider of voice and language
solutions for businesses and consumers around the world. Its
technologies, applications and services make the user experience
more compelling by transforming the way people interact with
devices and systems. Every day, millions of users and thousands of
businesses experience Nuance’s proven applications. For more
information, please visit www.nuance.com.
About Black BookBlack Book™, its founders, management and
staff do not own or hold any financial interest in any of the
vendors covered and encompassed in the surveys it conducts. Black
Book reports the results of the collected satisfaction and client
experience rankings in publication and to media prior to vendor
notification of rating results and does not solicit vendor
participation fees, review fees, inclusion or briefing charges,
consultation requirements, and/or vendor collaboration as Black
Book polls vendors’ clients.
Since 2000, Black Book™ has polled the vendor satisfaction
across over thirty industries in the software/technology and
managed services sectors around the globe. In 2009, Black Book
began polling the client experience of now over 540,000 healthcare
software and services users. Black Book expanded its survey prowess
and reputation of independent, unbiased crowd-sourced surveying to
IT and health records professionals, physician practice
administrators, nurses, financial leaders, executives and hospital
information technology managers. For methodology, auditing,
resources, comprehensive research and Clinical Documentation
Improvement, Coding and Medical Transcription outsourcing ranking
data see www.blackbookmarketresearch.com.
Trademark reference: Nuance and the Nuance logo are registered
trademarks or trademarks of Nuance Communications, Inc. or its
affiliates in the United States and/or other countries. All other
trademarks referenced herein are the property of their respective
owners.
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version on businesswire.com: http://www.businesswire.com/news/home/20161207005092/en/
Nuance Communications, Inc.Ann Joyal,
781-565-4155ann.joyal@nuance.com
Nuance Communications (NASDAQ:NUAN)
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