Temu Offers Peace of Mind to Consumers with 90-Day Free Returns
October 03 2022 - 8:00AM
Business Wire
Temu, the online marketplace dedicated to increasing consumer
access to quality products, will offer free return shipping for
most eligible items so that consumers can shop with more peace of
mind.
This press release features multimedia. View
the full release here:
https://www.businesswire.com/news/home/20221003005407/en/
Temu features quality products in
different categories at competitive prices (Photo: Temu)
Buyers can return most items in new and unused condition within
90 days of the purchase with no shipping charges and receive a full
refund. The few exceptions are clothing items that are worn,
washed, damaged, or with tags, packaging or hygiene sticker removed
or in an incomplete set.
Return shipping is free on the first return for any order. If a
subsequent return is made for the same order, the buyer can pay a
$7.99 shipping fee, which will be deducted from the refund. Refunds
will be processed within seven days after receipt of the return
package.
Launched in the US in September 2022, Temu was created with the
goal of empowering consumers with more choices of quality products
at affordable prices. Even though it is one of the newest online
marketplaces in the world, Temu has access to one of the most
sophisticated sourcing and fulfillment networks built up by sister
company Pinduoduo.
Both Temu and Pinduoduo belong to Nasdaq-listed PDD (NASDAQ:
PDD), an e-commerce group that serves close to 900 million
consumers and worked with more than 11 million suppliers, many of
them top-notch manufacturers. Temu has said that it will benefit
from Pinduoduo’s international brands initiative to help
manufacturers create global brands and connect them to consumers
globally.
About Temu:
Temu is an online marketplace in the U.S. featuring a wide
selection of unique merchandise at affordable prices, made possible
by sourcing and fulfillment capabilities built over the years. Temu
works closely with its global network of suppliers and logistics
partners to curate a range of competitively priced products that
empower and fulfill the dreams of its users.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20221003005407/en/
Temu team, media@temu.com
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