SUPC Superior Consultant Holdings (MM)

Superior Consultant and Eisenhower Medical Center Enter New Agreement EMC Opts for Superior's NetLinc(TM) and Consulting Services SOUTHFIELD, Mich., and RANCHO MIRAGE, Calif., June 30 /PRNewswire-FirstCall/ -- Superior Consultant Holdings Corporation (NASDAQ:SUPC) and Eisenhower Medical Center today announced that they have entered into a new contractual relationship. Under the new agreement, effective July 1, Superior will continue to supply Eisenhower with NetLinc(TM), Superior's innovative, 24/7 help desk and network monitoring solution, in addition to consulting services. NetLinc is a proactive, integrated, cost-effective remote help desk and monitoring solution that emphasizes communication, technology and accountability. Delivering immediate user support from Superior's Network Control Center, NetLinc employs highly skilled resources, stabilizes network costs, and draws upon one of the most advanced technical reference libraries available. Superior and Eisenhower Medical Center have also entered into a Master Services Agreement for management and information technology consulting services, which will provide the medical center with the strategic and technical expertise to help Eisenhower with projects and initiatives pursuant to their IT strategic plans. Under this agreement, Superior professionals will be the preferred supplier of IT consulting services and are currently performing support and assistance activities related to the McKesson STAR, HOM, EC2000, PFM, and PMM applications at Eisenhower. "Superior has been a good partner who has helped Eisenhower Medical Center over the past five years innovate and implement new technologies, such as our customized physician Web portal, called IkeMD, and insurance card scanning technologies enabling streamlined patient admissions and registration, which have reduced costs and advanced physician satisfaction and patient safety initiatives," said Craig Owens, Eisenhower Medical Center's Executive Vice President/Chief Operating Officer. "We are impressed with Superior's continuous flexibility and the company's desire to work within the philosophical and financial parameters that we have established at Eisenhower. We are pleased with the many smooth transitions Superior has helped us make in the past, and we look forward to the next phase of our relationship with Superior." "Eisenhower Medical Center is an innovative, leading provider of healthcare services in the Coachella Valley," said Richard D. Helppie, Superior's Chief Executive Officer. "We are honored to serve all of Eisenhower's stakeholders, and we appreciate their expression of confidence in our services. We look forward to working with Eisenhower Medical Center to meet and exceed their IT and help desk and network monitoring objectives." About Eisenhower Medical Center Eisenhower Medical Center is a not-for-profit, comprehensive healthcare institution. The campus includes the 253-bed Eisenhower Memorial Hospital, the Betty Ford Center at Eisenhower, the Barbara Sinatra Children's Center at Eisenhower and the Annenberg Center for Health Sciences at Eisenhower. The medical center is renowned for its Centers of Excellence in Cardiovascular, Orthopedics and Oncology. Situated on 124 acres in Rancho Mirage, California, the medical center has provided a full range of quality medical and educational services for more than 30 years for residents and visitors to the greater Coachella Valley. For more information, visit http://www.emc.org/ . About Superior Consultant Holdings Corporation Recipient of Frost & Sullivan's 2003 Best Bang for the Buck Award for providing services and solutions with the highest ratio of value to cost, Superior Consultant is a leading national provider of transformational outsourcing, management and information technology consulting services and solutions to the healthcare industry. Superior specializes in Digital Business Transformation(TM) services that enable clients to thrive in the information-driven economy, and its outsourcing, management and information technology consulting services and solutions help clients plan and execute better business strategies and meet their fiscal challenges while advancing clinical quality. Superior's best practices outsourcing model includes a full range of flexible business process and information technology solutions, including data center services, 24/7/365 network monitoring and help desk services, facility management, interim management, and application outsourcing services. For 20 years, Superior has been recognized as an innovative leader within the healthcare industry and has been rewarded with full and partial outsourcing contracts, thousands of engagements, approximately 170 interim management assignments, and nearly 3,000 clients. For more information on Superior Consultant Holdings Corporation simply dial 1-800-PRO-INFO and enter the Company ticker: SUPC (a no-cost fax-on- demand service) or visit the Company's Web site at http://www.superiorconsultant.com/ . DATASOURCE: Superior Consultant Holdings Corporation CONTACT: Richard D. Helppie - Chief Executive Officer, Richard R. Sorensen - Chief Financial Officer, or Susan M. Synor - Executive Vice President, all of Superior Consultant Holdings Corporation, +1-248-386-8300 Web site: http://www.superiorconsultant.com/ http://www.emc.org/

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