Dutch Bros Partners with Olo to Offer Mobile App Ordering and Payment
May 07 2024 - 3:05PM
Business Wire
Fast-growing drive-thru coffee chain
implementing Olo’s Order and Pay products at all 850 locations
Dutch Bros has selected Olo (NYSE: OLO), a leading restaurant
technology provider, to enable seamless ordering and payment
through its mobile app for the first time. Rolling out across all
of its locations nationwide, Dutch Bros will deploy Olo Order and
Pay to boost operational efficiency at the drive-thru and
streamline the ordering and payment experience for guests.
“Our biggest priority is our people,” said Leigh Gower, Chief
Technology Officer at Dutch Bros. “As we seek out ways to enhance
the drive-thru experience while maintaining our signature
people-first culture, we’re thrilled to partner with Olo to offer
flexible mobile ordering and payment options for our widespread
customer base. This combination of digital and personal interaction
will unlock massive opportunity for our brand as we continue to
deliver on our core values of speed, quality, and service on our
path to 4,000 shops.”
Anticipating availability brand-wide by the end of this year,
Dutch Bros digital ordering and payment capabilities will empower
guests with the ability to order and pay for their favorite
beverages before arriving at the drive-thru from their own mobile
device. Not only will this appeal to guests seeking speed and
convenience, but it will also expedite the transaction process for
employees. For added ease, Olo’s flexible platform allows payment
via Google Pay and Apple Pay in Mobile Wallets. In addition, Olo’s
Order and Pay products easily integrate into Dutch Bros’ existing
mobile app and Dutch Rewards program, ensuring no interruption to
the millions of guests already enrolled.
“Dutch Bros is a beloved brand known for delighting guests with
delicious handcrafted beverages on-the-go with total efficiency,”
said Noah Glass, Founder & CEO at Olo. “I founded Olo nearly 19
years ago, based on my desire to avoid long lines and grab a quick
cup of coffee on my morning commute. It’s great to see brands like
Dutch Bros lean into digital innovation to remove friction from the
guest experience, speed up operations, and increase team member
satisfaction. We’re honored to be Dutch Bros’ partner in powering
mobile ordering and payment.”
Dutch Bros is leveraging Olo’s Order and Pay products across
seven locations to-date and expects to complete deployment at all
of its more than 850 locations across 17 states by the end of
2024.
To learn more about Olo’s product suites, please visit
https://www.olo.com/what-is-olo and request a demo here:
https://www.olo.com/contact/request-demo.
About Olo | Hospitality at Scale™
Olo (NYSE: OLO) is a leading restaurant technology provider with
ordering, payment, and guest engagement solutions that help brands
increase orders, streamline operations, and improve the guest
experience. Each day, Olo processes millions of orders on its open
SaaS platform, gathering the right data from each touchpoint into a
single source—so restaurants can better understand and better serve
every guest on every channel, every time. Over 700 restaurant
brands trust Olo and its network of more than 400 integration
partners to innovate on behalf of the restaurant community,
accelerating technology’s positive impact and creating a world
where every restaurant guest feels like a regular. Learn more at
olo.com.
About Dutch Bros Inc.
Dutch Bros Inc. (NYSE: BROS) is a high growth operator and
franchisor of drive-thru shops that focus on serving high QUALITY,
hand-crafted beverages with unparalleled SPEED and superior
SERVICE. Founded in 1992 by brothers Dane and Travis Boersma, Dutch
Bros began with a double-head espresso machine and a pushcart in
Grants Pass, Oregon. While espresso-based beverages are still at
the core of what we do, Dutch Bros now offers a wide variety of
unique, customizable cold and hot beverages that delight a broad
array of customers. We believe Dutch Bros is more than just the
products we serve—we are dedicated to making a massive difference
in the lives of our employees, customers and communities.
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