RR Donnelley Awarded Multi-Year Print Management, Production, Fulfillment and Distribution Agreement by Air Canada
May 06 2009 - 6:35AM
Business Wire
R.R. Donnelley & Sons Company (NYSE:RRD) announced
today that it has been awarded a multi-year, multi-million dollar
Print Management agreement with Air Canada. The agreement extends
the existing relationship between the two companies and encompasses
a wide range of printed products and services. This agreement
includes the management, production, warehousing, fulfillment and
distribution of printed documents and related services as well as
the provision of RR Donnelley�s industry leading, Internet-enabled
CustomPoint� e-commerce system.
Geoffrey Arscott, Director of Strategic Purchasing at Air Canada
said, �We extended our relationship with RR Donnelley based on
their exceptional customer service, excellent product quality and
success in significantly driving down Air Canada�s print-related
costs over the past three years. Working with RR Donnelley has
supported Air Canada�s implementation of innovative solutions that
help simplify our customers� check-in process, such as our recently
introduced self-serve baggage tag kiosks. We are very pleased with
our relationship, with RR Donnelley�s overall capabilities, and
particularly with their commitment to environmental responsibility.
Their proven abilities have given us the confidence to entrust them
with our work for many years to come.�
RR Donnelley worked closely with Air Canada�s Airports Group and
IT team to design, test and implement a new baggage tag that could
be generated at self-serve kiosks and applied directly by the
airline�s customers, simplifying the check-in process. Air Canada
is one of the first carriers in the world to develop and deploy
self-serve baggage tags. RR Donnelley also assisted Air Canada in
implementing specialized Boarding Passes and has helped Air Canada
minimize impacts on the environment by reducing overall print
consumption and waste.
Allen Hallis, President of RR Donnelley Canada, stated, "We are
very pleased to have earned the continuing trust of Air Canada and
to be extending our long-term strategic relationship. As a leading
supplier to the airline industry, we are confident that our
expertise and unique solutions will contribute great value to Air
Canada�s innovative business model, which is centered on using new
technologies to simplify the travel experience. Our extensive range
of products, services and solutions enables customers like Air
Canada to streamline their print procurement processes by
fulfilling all of their print-related needs from a single source.
Additionally, the ability to provide uniform local, regional and
national print and distribution services benefits customers that
operate from multiple locations in Canada, and around the world. We
are delighted to have been awarded this extension and look forward
to working with Air Canada for many more years.�
About RR Donnelley
RR Donnelley (NYSE: RRD) is the world�s premier full-service
provider of print and related services, including business process
outsourcing. Founded more than 144 years ago, the company provides
products and solutions in commercial printing, direct mail,
financial printing, print fulfillment, labels, forms, logistics,
call centers, transactional print-and-mail, print management,
online services, digital photography, color services, and content
and database management to customers in the publishing, healthcare,
advertising, retail, technology, financial services and many other
industries. The largest companies in the world and others rely on
RR Donnelley�s scale, scope and insight through a comprehensive
range of online tools, variable printing services and
market-specific solutions.
For more information, and for RR Donnelley's Corporate Social
Responsibility Report, visit the company's web site at
http://www.rrdonnelley.com.
About Air Canada
Montreal-based Air Canada is Canada's largest full-service
airline and the largest provider of scheduled passenger services in
the Canadian market, the Canada-U.S. transborder market and the
international market. Air Canada is the 14th largest commercial
airline in the world and together with its regional partner, Jazz,
serves over 33 million customers annually with direct passenger
service to over 170 destinations on five continents. To learn more
about Air Canada, visit www.aircanada.com.
Use of Forward-Looking Statements
This news release may contain "forward-looking statements" as
defined in the U.S. Private Securities Litigation Reform Act of
1995. Readers are cautioned not to place undue reliance on these
forward-looking statements and any such forward-looking statements
are qualified in their entirety by reference to the following
cautionary statements. All forward-looking statements speak only as
of the date of this news release and are based on current
expectations and involve a number of assumptions, risks and
uncertainties that could cause the actual results to differ
materially from such forward-looking statements. Readers are
strongly encouraged to read the full cautionary statements
contained in RR Donnelley's filings with the SEC. RR Donnelley
disclaims any obligation to update or revise any forward-looking
statements.
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