Duo World Inc., to Introduce FaceTone Contact Centre Solution for Dialog SME Customers
October 17 2017 - 8:47AM
ADVFN NewsWire
October 17, 2017 09:33 ET
HENDERSON, NV-(NewMediaWire - Oct 17, 2017) - Duo World,
Inc., (OTC PINK: DUUO) - Offering a comprehensive and technologically
advanced Contact Center Solution for Small and Medium Scale
Enterprises (SMEs) has been challenging for any Telecommunication
service provider, until now. FaceTone is a new communication and
collaboration platform designed to operate Contact Centers and
Customer Service Operations efficiently whilst providing better
customer experiences. Sri Lanka's premier connectivity provider,
Dialog Broadband Networks (Pvt.) Limited, (subsidiary of Dialog
Axiata PLC) chose FaceTone to provide Omni-channel customer
experience to their existing SME clients across Sri Lanka.
"With this platform our clients can streamline Customer Service
Operations by saving cost and maximizing revenue opportunities, and
enable SME customers to maintain service quality and high
standards. The solution can be customized; customers can develop
tailor-made Contact Center Solutions based on their business
requirements," says Ramanan Devairakam, Senior General Manager,
Dialog Enterprise.
FaceTone enables Dialog to offer Small and Medium Scale
Enterprises a Contact Center Solution with a pay-as-you-go payment
plan. The application delivers a range of functionality for both
inbound and outbound customer interactions across multiple
channels, including; Voice, IVR, Voicemail, Email SMS, Social
Media, Skype & Web Chat.
The system is hosted and maintained by Dialog; it eliminates the
need for expensive hardware, by cutting down delivery and
installation time with simplifying administration. Customers will
be able to purchase Contact Center Solutions directly from Dialog
through a simple subscription plan with minimal setup costs.
Ajeewan Aru, Head of Product & Market Development of Duo
World Inc., expressed, "Our mission is to deliver Omni-channel
communication whilst empowering organizations such as Dialog to
offer effective solutions to their customers. By working with
Dialog, FaceTone will enable their SME clients to offer their
customers' a heightened customer experience with increased customer
satisfaction."
Duo World Inc., (DUUO) is a publicly listed company on the OTC
Market in US. For more information please contact
www.dialog.lk and www.duoworld.com respectively.
Forward-Looking Statements
This press release contains "forward-looking statements" within
the meaning of the Private Securities Litigation Reform Act of
1995, as amended, that are intended to be covered by the safe
harbor created thereby. All statements other than statements of
historical fact contained herein, including, without limitation,
statements regarding the Company's future financial position,
business strategy, plans and objectives, are forward-looking
statements. Forward-looking statements generally can be identified
by the use of forward-looking terminology such as "may," "will,"
"expects," "intends," "plans," "projects," "estimates,"
"anticipates," or "believes" or the negative thereof or any
variation thereon or similar terminology or expressions.
Forward-looking statements are subject to risks and uncertainties
that could cause actual results to differ materially from results
proposed in such statements. Although the Company believes that the
expectations reflected in such forward-looking statements are
reasonable, it can provide no assurance that such expectations will
prove to have been correct. Important factors that could cause
actual results to differ materially from the Company's expectations
include, but are not limited to, those factors set forth in the
Company's Annual Report on Form 10-K for the year ended March 31,
2017 and its other filings and submissions with the SEC. Readers
are cautioned not to place undue reliance on these forward-looking
statements, which speak only as of the date made. Except as
required by law, the Company assumes no obligation to update or
revise any forward-looking statements.
CONTACT INFORMATION
Duo World Inc.
170 S Green Valley Parkway
Suite 300
Henderson, Nevada 89012
Tel: 870-505-6540
Email: info@duoworld.com
Website: www.duoworld.com
Duo World (CE) (USOTC:DUUO)
Historical Stock Chart
From Apr 2024 to May 2024
Duo World (CE) (USOTC:DUUO)
Historical Stock Chart
From May 2023 to May 2024