TIDMBAKK

RNS Number : 7180T

Bakkavor Group PLC

29 March 2021

29 March 2021

Bakkavor Group plc

("Bakkavor", "the Group" or "the Company")

2020 Annual Financial Report

Bakkavor announces that it has today published its 2020 Annual Financial Report ("Annual Financial Report") on the Company's website at www.bakkavor.com

The Annual Financial Report will be posted to shareholders on 29 March 2021, or otherwise made available to shareholders, as required under DTR 6.3.5R(3).

As required under Listing Rule 9.6.1, a copy of the Annual Financial Report will be submitted to the Financial Conduct Authority's National Storage Mechanism (NSM) and will shortly become available for inspection at https://data.fca.org.uk/#/nsm/nationalstoragemechanism

The Company's 2020 Final Results announcement in respect of the 52-week period ended 26 December 2020, including audited financial statements prepared in accordance with the applicable accounting standards, was released on 16

March 2021 (RNS Number 3302S), and can be viewed   at www.bakkavor.com 

The appendix to this announcement contains additional information which has been extracted from the Annual Financial Report for the purposes of compliance with the Financial Conduct Authority's Disclosure Guidance & Transparency Rules and should be read together with the 2020 Final Results announcement.

Together, these constitute the information required by DTR 6.3.5 to be communicated to the media in unedited full text through a Regulatory Information Service. This information is not a substitute for reading the full Annual Financial Report.

LEI number: 213800COL7AD54YU9949

ENQUIRIES

Institutional investors and analysts:

Ben Waldron, Chief Financial Officer

Sally Barrett-Jolley, Head of Corporate Affairs +44 (0) 20 7908 6143

Media:

Will Palfreyman, Tulchan Communications +44 (0) 20 7353 4200

Appendix: additional information required by DTR 6.3.5

Page and note references in this Appendix refer to page numbers and notes in the Annual Financial Report.

Directors' Responsibilities and Statements

The following responsibility statement is extracted from the Statement of Directors' Responsibilities on page 143 of the Annual Financial Report and is repeated here solely for the purpose of complying with DTR 6.3.5.

The statement relates to the full Annual Financial Report and not the extracted information presented in this announcement or the 2020 Final Results announcement:

The Directors are responsible for preparing the Annual Report and the Financial Statements in accordance with applicable law and regulation.

Company law requires the Directors to prepare Financial Statements for each financial year. Under that law the Directors have prepared the Group Financial Statements in accordance with International Accounting Standards in conformity with the requirements of the Companies Act 2006. Additionally, the Financial Conduct Authority's Disclosure Guidance and Transparency Rules require the Directors to prepare the Group financial statements in accordance with international financial reporting standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union. The Directors have prepared the Company financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards, comprising FRS 101 "Reduced Disclosure Framework", and applicable law).

Under Company law, Directors must not approve the Financial Statements unless they are satisfied that they give a true and fair view of the state of affairs of the Group and Company and of the profit or loss of the Group for that period. In preparing the Financial Statements, the Directors are required to:

   --      Select suitable accounting policies and then apply them consistently; 

-- State whether, for the Group, international accounting standards in conformity with the requirements of the Companies Act 2006 and international financial reporting standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union have been followed, and United Kingdom Accounting Standards, comprising FRS 101, have been followed for the Company Financial Statements, subject to any material departures disclosed and explained in the Financial Statements;

   --      Make judgements and accounting estimates that are reasonable and prudent; and 

-- Prepare the Financial Statements on the going concern basis, unless it is inappropriate to presume that the Group and Company will continue in business.

The Directors are also responsible for safeguarding the assets of the Group and Company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Group's and Company's transactions and disclose with reasonable accuracy at any time the financial position of the Group and Company and enable them to ensure that the financial statements and the Directors' Remuneration Report comply with the Companies Act 2006.

The Directors are responsible for the maintenance and integrity of the Company's website. Legislation in the United Kingdom governing the preparation and dissemination of Financial Statements may differ from legislation in other jurisdictions.

Directors' confirmations

The Directors consider that the Annual Report & Accounts, taken as a whole, is fair, balanced and understandable and provides the information necessary for shareholders to assess the Group's and Company's position and performance, business model and strategy.

Each of the Directors, whose names and functions are listed in the Group Board section, confirm that, to the best of their knowledge:

-- The Group Financial Statements, which have been prepared in accordance with International Accounting Standards in conformity with the requirements of the Companies Act 2006 and additionally, in accordance with International Financial Reporting Standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union, give a true and fair view of the assets, liabilities, financial position and profit of the Group;

-- The Company Financial Statements, which have been prepared in accordance with United Kingdom Accounting Standards, comprising FRS 101, give a true and fair view of the assets, liabilities, financial position and profit of the Company; and

-- The Strategic Report includes a fair review of the development and performance of the business, and the position of the Group and Company, together with a description of the principal risks and uncertainties that it faces.

Approved on behalf of the Board by:

A Gudmundsson B Waldron

Chief Executive Officer Chief Financial Officer

15 March 2021

Principal Risks and Uncertainties

The risks and uncertainties set out below are extracted from pages 74 to 83 of the Annual Financial Report and are repeated here solely for the purpose of complying with DTR 6.3.5.

COVID-19 - Risk Summary

COVID-19 emerged as a major risk to companies in China in January and since then has spread to impact companies all around the world. During the year, as the situation has continued to evolve, the Group has put in place a number of actions to mitigate the potential impacts to the business in the three regions in which we operate and across our supply chain. Details of these mitigating actions were explained in the 2019 Annual Financial Report, published in May 2020, and are explained in further detail here to reflect additional actions taken during the remainder of the year.

Unlike many other industries which have been severely impacted by COVID-19, such as travel and hospitality, the food manufacturing industry and provision of food remain fundamental to consumers. Fresh food and the convenience of FPF supports the health and wellbeing of consumers and maintaining the continuity and availability of our products is a key priority for both our industry and government. For this reason, our Group was defined as providing a 'key' or 'essential' service and received protection and, in some cases, exemption from many of the restrictions placed on individuals and companies in these difficult times.

Given that we manufacture and distribute most of our products every day, the Group is used to accommodating volatile and sometimes unpredictable ordering patterns. With a short shelf-life on most of our raw materials and finished goods, we can only hold limited stocks at any time. We therefore have sophisticated supply chains, with robust planning and scheduling procedures and a range of contingency plans are in place in line with our normal operating plans. This gives us a relatively high degree of flexibility and agility in our operations and has served us well in adapting to the challenges presented by the pandemic throughout the year.

This section addresses the key risks to each of the Group's three markets: the UK, US and China. We have assessed these risks under three general headings: People management, Supply chain and logistics and Consumer demand. We also list the specific mitigating actions and consider the potential impact of the ongoing COVID-19 pandemic on both our financial performance and the Group's liquidity position and our ability to meet our financial obligations as they fall due.

United Kingdom

In the UK, we have a mature business employing almost 16,500 people across 23 sites, providing short shelf-life chilled convenience products to a range of major supermarket retailers. The business operates in four key categories: meals, salads, desserts and pizza & bread.

1. People management

The presence of COVID-19 in the local communities in which we operate has the potential to impact the health and safety of our colleagues and can lead to a shortage of core staff in our factories. Our business is a mix of both highly automated and labour-intensive production, and most sites operate 24/7 and 364 days a year. Should a large number of employees be off work, it is possible that we might have to reduce our output to match labour availability. During the first lockdown in 2020, some of our sites experienced high levels of staff absence due to illness, self-isolation and shielding. Weak consumer demand during this period offset much of the impact of staff shortages.

Mitigating action

As a business, we are fully committed to ensuring we safeguard the health, safety and wellbeing of all our colleagues in carrying out their work. As a large FPF manufacturer, our established controls for managing both people and food safety within our operations are industry-leading. While our regular handwashing procedures and high levels of good manufacturing practice ("GMP") and hygiene ensure a safe working environment, we have also implemented a number of additional controls and enhanced safety measures following the virus outbreak. This has included restricted visitor access, suspending all travel unless deemed business critical, a more rigorous return to work procedure, more frequent cleaning regimes at touchpoints, additional handwashing protocols, adhering to Public Health England ("PHE") guidelines for social distancing in our offices, rest changing and ancillary areas, thermal imaging for temperature checks, safety screens for factory workers on the line, mandatory visors, mandatory masks for office-based staff, as well as following specific PHE guidance for distancing in food manufacturing businesses. We are taking measures to ensure that these operating procedures are fully understood, including the launch of the Bakkavor Coronavirus Management System ("BCMS") portal on our intranet that provides managers and colleagues with a 'one-stop shop' of all the latest information, and are rigorously complied with so that we maintain the highest standards. We continue to audit ourselves against both our standard controls and our enhanced COVID-19 protocols on both an announced and unannounced basis.

We have also actioned and continue to take advice from many sources, including HM Government, Public Health England and the NHS. In addition to this, we maintain regular dialogue with all employees by asking them to engage in surveys for feedback on our health & safety protocols. We therefore believe that the current practices and the additional new measures recently introduced should lower the risk of outbreaks at our sites. Where we have experienced an outbreak, for example at our Newark and Tilmanstone sites, we have worked very closely with PHE and the relevant local authorities to put in place a full testing programme to prioritise the health and safety of our colleagues on site.

The financial and emotional wellbeing of our colleagues during the pandemic is just as important as physical wellbeing. To support this, in April we launched a UK-wide Bakkavor Wellbeing Toolkit to offer colleagues emotional, physical and financial support. The Toolkit includes a variety of well-established resources, links and support mechanisms such as our Employee Assistance Programme, Grocery Aid helpline and Neyber - a financial wellbeing hub provided as a benefit for colleagues. We cascaded the Toolkit in physical as well as virtual form by promoting the resources during Mental Health Awareness Week and on pull-up banners and extra printed materials for colleagues at site level.

Labour shortage has become a problem at a small number of sites, within certain times of the year, which we have mitigated by agreeing to reduce ranges with our customers and/or transferring production to other sites with spare capacity. Overall, this has not had a material impact on UK sales. Our business is classified as critical to the COVID-19 response. This means that all Bakkavor employees are classified as key workers and are therefore entitled to support with childcare and continued education.

Taken together, these factors mean we consider that our employee attendance will continue at an appropriate level such that we can maintain production.

2. Supply chain and logistics

A second risk to our business could be an interruption to our raw material supply chain. Due to the short shelf-life of a number of raw materials that we hold in stock, we are used to operating a sophisticated supply chain that ensures we can procure, manufacture and distribute product every day. Our raw materials are sourced from across the world, with approximately 37% from the EU and 16% from other parts of the world. With low stocks held at site, any disruption in the supply of our raw materials could mean we are unable to meet orders for particular products. Furthermore, in the event of broader economic stress in the regions in which our suppliers operate, we could find availability and cost of our key raw materials under pressure.

Mitigating action

As a business, we are highly experienced in problem-solving issues regarding supply chain and logistics. Our procurement function is largely centralised at our Head Office in Spalding, Lincolnshire, with commodity focused specialists. This expertise gives us a deep knowledge of the supply chain, including well-established relationships with individual farmers, growers and suppliers. In addition, we have 'on the ground' presence with colleagues based in China, Spain, Italy and South America, which is a key strength in understanding what is happening within the supply base and within the local area. This includes a dedicated team based in Spain who co-ordinate the buying of fresh produce globally and the transportation of raw materials from southern Europe to the UK, and a team in China who co-ordinate the purchase and shipping of raw materials from Chinese suppliers back to the UK. We make limited use of forwarding agents, preferring to rely on our own professionals to ensure the smooth running of what is in effect a just-in-time operating model. This ensures that in the case of difficulties with product availability or transport we are best placed to seek alternative sources or routes.

We also make full use of UK raw materials wherever possible, with approximately 47% of raw materials purchased from the UK, and have a flexible model which allows us to switch suppliers to match seasonal availability, particularly in the spring and summer when UK crops are more readily available. Robust dual-sourcing procedures ensure that we are never completely reliant on one particular supplier and potentially left with no alternatives. With the changing product requirements of our customers, we already have a robust and well established process in place to approve new raw materials and suppliers, and, should we need to accelerate this, we can work effectively with our customers to ensure the appropriate approvals are obtained.

Our commercial teams have worked with our customers to create practical solutions, changing the specification of products and shifting production to sites that can meet changing demand. This includes the introduction of pizza manufacturing into Spalding Deli within five days to meet growing orders during the first UK-wide lockdown.

Following the virus outbreak, we have taken a number of mitigating actions throughout 2020. This has included increasing stock holding across the supply chain, review of alternative and additional suppliers for critical raw materials, implementation of alternative supply options and daily Procurement Leadership Team reviews during the early stages of the pandemic. We have also maintained very close day-to-day contact with our suppliers and been able to respond with appropriate support for those under financial pressures.

During 2020 we have experienced few material supply chain interruptions because of these mitigating actions. Due to the success in managing supply chain complexity throughout the year, we are confident in our ability to ensure continuity of supply in 2021 and this view is further reinforced by the signing of the free trade agreement between the EU and UK.

3. Consumer demand

Finally, demand for our products has been affected by consumers changing their buying preferences. There is uncertainty for us around how long this will impact our business volumes.

Mitigating action

Demand throughout the year remained volatile, particularly during periods of lockdown or heightened restrictions, as consumers cut back on the number of store visits they made, reverting to 'one-big shop' and consequently switched away from short shelf-life products. In order to mitigate this, in H1, we began to make use of the Government's Job Retention Scheme to 'furlough' workers, cut costs through a reduction of agency staff, made changes to shift patterns, delayed new product launches, temporarily closed a factory in Bo'ness to realign our capacity with a rapid drop in demand of food-to-go products, and identified new and more efficient ways of working with our customers, which has led to the restructuring of several office-based functions.

In H2 we experienced an encouraging recovery in sales as the first COVID-19 lockdown was lifted, however, volumes were adversely affected in the final quarter by further restrictions. Most furloughed staff returned to work with only vulnerable staff remaining on furlough. Whilst our Bo'ness factory reopened in H2, two other sites were closed to 'right size' our production facilities to match ongoing demand. Investment in our sites continued throughout 2020, though at lower levels than originally planned. Our teams have concentrated on driving growth back into category as we enjoyed a stronger Christmas period and have confidence in our ability to handle extra volume increases during 2021.

US

In the US, our business employs over 800 people and operates from five sites, producing chilled convenience food for US grocery retailers.

1. People management

The risks to our US business of the impact of a shortage of core staff and / or management are the same as the UK business, and described above.

Mitigating action

The mitigating actions outlined for the UK business can equally apply to the US, with the following additional points of note.

We have also actioned and continue to take advice from many sources including state, federal and county bodies, the US Food and Drug Administration, the US Department of Agriculture and public health organisations.

The food manufacturing sector is classified as a critical infrastructure industry, which means our business is required to continue to operate as usual and our staff are exempt from any 'Stay at Home' orders that were in place in the states in which we operate.

In the event of an acute shortage of labour, our ability to transfer employees between sites is limited due to the geographical spread of our sites and current guidance against domestic travel. However, following the temporary closure of our Breadeli site, we moved colleagues over to our nearby meals production facility in Charlotte, North Carolina. The site has since reopened. There are also actions we could take to reduce the complexity in our product ranges, thereby reducing the reliance on labour.

We are also considering a move to mandatory vaccination in 2021 once supplies become available.

2. Supply chain and logistics

A second risk to our business could be an interruption to our raw material supply chain. Due to the short shelf-life of a number of raw materials that we hold in stock, we are used to operating a sophisticated supply chain that ensures we can manufacture and distribute product every day. Our raw materials are primarily sourced locally in the US, with a small number of products sourced from other parts of the world including Mexico, Chile, Argentina and China. With low stocks held at site, any disruption in the supply of our raw materials could mean we were unable to meet orders for particular products.

Mitigating action

The mitigating actions outlined for the UK business can equally apply to the US, with the following additional points of note.

Our procurement function in the US primarily operates from individual sites, although overall management rests centrally. We source most of our raw materials locally, minimising the risk of disruption through restrictions imposed as a consequence of the outbreak, especially as the food manufacturing sector is classified as a critical infrastructure industry and therefore ensuring it is fully operational is a key priority for authorities.

We have experienced occasional disruption from supplier factories being affected by COVID-19, notably from one of our chicken suppliers who was forced to temporarily close one of their factories due to high levels of staff absence. With that said, this did not lead to any material interruption to our service levels as we were able to secure alternative supplies from another source.

3. Consumer demand

As outlined in the UK section, there was a risk that consumer demand for our products could fall over the long term if consumers were to change their buying preferences and / or our customers were to limit or change the range of products that they offered. In the first half it was true that volumes were adversely affected, but in H2 volumes have picked up and FPF is increasing strongly with fresh prepared meals in particular growing in penetration.

Mitigating action

The mitigating actions outlined for our UK business apply to the US, with the following additional points of note.

Consistent with our UK business, in the US we adjust volumes to match demand on a daily basis. We operate from five sites in the US and our products are supplied to both local and national grocery retailers. While each site is generally dedicated to a particular key food category, all are multiproduct, most are multi-customer and are geared to production of the full range of their products every day. This means they are operationally flexible and used to accommodating changing priorities.

In some instances, we can also supply the same product from two different sites should it become necessary, because of supplying both East and West Coast retail stores, as well as particularly high short-term promotional volumes for example. This applies to all key food categories, except for bread, which is only produced at our Breadeli site in Charlotte, North Carolina.

China

In China, our business employs approximately 2,100 people and operates from nine sites, including one in Hong Kong, and one

farm. It supplies fresh prepared foods and vegetables, mainly to western foodservice customers.

1. People management

The risks to our business in China of the impact of a shortage of core staff and / or management are the same as the UK business.

Mitigating action

The mitigating actions outlined for the UK business apply to China, with the following additional points of note.

We have also actioned and continue to take advice from all relevant Chinese Government authorities, including the Food Safety Administration, Department of Labour and the Tax bureau. In addition to this, we maintain regular dialogue with all employees, many of whom live on-site in company dormitories making it easier for us to ensure that they are maintaining the highest hygiene standards.

Due to our customer base, we are not considered 'critical' to the COVID-19 response but are permitted to continue production.

Compared to the UK, the incidence of COVID-19 has been much lower in China generally with no recorded cases in our factories on mainland China. Early in the year our Wuhan factory was closed for several weeks, but all other factories remained open and were used by the local government as examples of how companies should respond to the pandemic. During H2 operations have been more or less back to normal as temperature checks and face coverings were in use pre-COVID-19.

Hong Kong continues to experience more disruption with repeated lockdown periods and continuing COVID-19 cases in the general public that are leading to local lockdowns, which can in turn affect staff availability.

2. Supply chain and logistics

A second risk to our business could be an interruption to our raw material supply chain. As we hold limited stocks of short shelf-life products, we are used to operating a sophisticated supply chain that ensures we can manufacture and distribute product every day. Our raw materials are almost exclusively sourced locally, with very little imported from outside China. With low stocks held at site, any disruption in the supply of our raw materials could mean we were unable to meet orders for particular products.

Mitigating action

The mitigating actions outlined for the UK business apply to China, with the following additional points of note.

As a business, we are extremely experienced in problem-solving issues regarding supply chain and logistics. Our procurement function in China is largely operated out of individual sites, although overall management rests centrally. We source most of our products locally, minimising the risk of disruption through restrictions imposed as a consequence of the outbreak, especially since maintaining a fully operational food industry is a key priority for authorities.

We have not experienced any material supply shortages, in part due to lower demand levels at the peak of the crisis.

3. Consumer demand

As outlined in the UK section, there is a risk that demand for our products could continue to fall if consumers were to change their buying preferences over the long term or our customers were to limit or change the range of products that they offered. Our customer base in China is primarily with western foodservice players and therefore they may be unable to keep stores open due to any further local and / or central government restrictions put in place.

Mitigating action

As a large food manufacturing business, we adjust volumes to match demand daily. We operate through nine sites in China and across a number of categories. All our sites are multi-product, multi-customer and are geared to production of the full range of their products every day. This means they are all extremely flexible and used to changing priorities. In February, when it became necessary to temporarily close a number of our factories, we maintained customer service levels by transferring production across our remaining locations, including our new site at Haimen. Given the challenging nature of the operating environment, we also took a number of necessary actions to control costs. As in other parts of the Group, these included temporary salary cuts and recruitment freezes and in Hong Kong we have streamlined our operating structure.

We also continued to offer our customers innovative products by developing in-home meal solutions that meet the needs of foodservice providers as they adjust to the fact that consumers are spending more time at home.

Demand was badly affected in the first half of the year but by the last quarter customer demand on mainland China was only slightly below pre-COVID-19 levels. This being said, it continues to be occasionally disrupted at individual factories by local lockdowns. In Hong Kong, demand continues to be depressed by the ongoing COVID-19 cases and lockdowns.

Brexit - Risk Summary

Overall risk

At the end of the transition period, the introduction of EU and UK border controls will increase administrative costs and may lead to food inflation and disruption at ports of entry. In addition to this, new immigration controls could affect labour availability.

Mitigating action

The Brexit Working Group, a multidiscipline team, established in 2018, on behalf of the Group Board have kept Brexit mitigations under review, including organisational changes, systems development, customer plans, stock levels and staff retention.

1. Disruption at ports of entry

The new administrative procedures required at the ports of entry into the UK, notwithstanding the transitional arrangements that the UK Government have introduced, are likely to result in delays that could lead to a shortage of supplies and disruption to the manufacturing and delivery process.

Mitigating action

Where possible, Bakkavor increased stocks of longer-life raw materials and packaging in advance of the year-end and will hold these levels during the first quarter of 2021.

In conjunction with Bakkavor's customers, the Group has sought to reduce dependence on EU imports where equivalent raw material is available from UK sources. Notable examples are the increase in the proportion of both raw chicken and liquid egg that are now sourced from within the UK.

Bakkavor has secured permission to use Customs Simplified Freight Procedures ("CFSP") from the beginning of 2021 to simplify and speed up border arrangements.

2. Shortage of customs clearance services

The customs clearance industry will have to expand massively to cope with the new customs declarations at the UK ports of entry and there is a risk that there will not be enough qualified staff.

Mitigating action

The Bakkavor Inbound Logistics team ("BIL"), based in Southern Spain and Lincolnshire, have been responsible for the importing of salad items from Southern Europe for many years. As part of the Group's Brexit preparations at the beginning of 2020, they successfully took on responsibility for the importation and customs clearance of all imports from outside of the EU. BIL trained some of its existing staff as clearance agents, recruited and trained additional customs clerks, and implemented software which connects the ERP system with the customs computer systems. At the end of the transition period they took responsibility for imports from the EU and the rest of world and have recruited and trained additional staff as clearance agents. With this experience, Bakkavor is in a strong position to take on the clearance of EU imports.

3. Accurate customs declarations and security controls for imports

With many UK factories there was a risk that importing from the EU would not be carried out consistently.

Mitigating action

In early 2019 Bakkavor was accredited with AEO status in the UK, for both security and customs clearance. This accreditation established a relationship with the customs authorities and should facilitate border crossings in the future.

Ordering from EU suppliers has been centralised by expanding the BIL team responsibilities to give them ownership over order placement with EU suppliers on behalf of all of our Bakkavor UK factories. In order to ensure this process happens, the IS team has developed a portal to allow EU suppliers to provide the information required for UK clearance.

BIL is also responsible for controlling transport into the UK. They have added a clear service level agreement with all major hauliers to confirm them as trusted traders, which will allow them to deliver direct to Bakkavor sites in the UK. BIL has arranged for hauliers without the Trusted Trader Status to report to a third-party site in Kent in order to carry out the security checks required.

To facilitate exports from small suppliers in Southern Spain, BIL has established a LAME facility in Northern Spain which has been approved by the Spanish customs authorities as a consolidation facility for the export of produce from the region. In addition to this, Bakkavor's Spanish office has gained European AEO status.

4. New border controls for exports to Ireland

Beginning in 2021, exports to the Republic of Ireland and Northern Ireland will be subject to new border control arrangements.

Mitigating action

Bakkavor has been liaising with customers to prepare for the new border procedures required when exporting to the Republic of Ireland and Northern Ireland, including possible duty payments.

All of Bakkavor's packaging has already been modified to include both Irish and UK addresses. Bakkavor has registered for the UK Government Trader Support Scheme, which provides guidance on the implementation of the Northern Ireland Protocol.

Export Health Certs ("EHC") are required for exports to the EU containing products of animal origin ("POAO") to confirm that the product meets the health requirements of the EU. Bakkavor supplies many composite products to the stores of its retail customers in Ireland. From the beginning of 2021, because a number of these products include POAO, they will require export health certification. For composite products of the sort that Bakkavor exports, the UK Government has introduced a groupage system which Bakkavor is adopting.

We have appointed vets to attest production at each of our UK sites every 30 days and have appointed vets to authorise EHCs at point of departure from Bakkavor's premises. All Bakkavor UK sites have collected the information they need to provide evidence of the safety of their products and the Group IS team has developed software to make this information available to our vets and/or our customers.

5. Brexit impact on currency movements

Following the transition period it is also possible that Sterling will fall in value, increasing the cost of imports. The additional costs of raw materials will need to be passed on to consumers via higher prices in stores and may reduce consumer demand.

Mitigating action

Bakkavor will be forced to pass on raw material inflation and clearance costs to its customers.

In the event of Sterling weakness Bakkavor will seek to increase the proportion of its raw materials purchased from UK sources.

It is Bakkavor Group Policy to mitigate exposure to movements in the Sterling-Euro exchange rate by purchasing forward currency contracts, in order to reduce the risk of currency fluctuation. The proportion covered in 2021 has been increased beyond the normal policy levels in light of potential Brexit disruption.

6. Immigration law changes

The new immigration law, post-Brexit, will restrict our ability to recruit EU staff as the majority of our workforce are paid below the new minimum levels for work visas.

Mitigating action

To mitigate this, the Group has regularly encouraged existing EU staff to obtain settled or pre-settled status. This includes holding workshops and providing internet access to help assist with these applications. During 2020 our staff turnover level fell during the COVID-19 lockdown period as EU staff remained in the UK. We're expecting it to increase once lockdown measures are fully released and will likely be further exacerbated after January 2021 when the new immigration law is introduced. There is a need to concentrate recruitment in the UK, which includes looking at different shift patterns such as more family-friendly shift patterns to encourage local recruitment. Bakkavor is also seeking to further reduce its reliance on agency labour, which has a high proportion of EU nationals.

Link to Our Strategic Priorities

1: LEVERAGING NUMBER ONE POSITION IN THE UK

2: ACCELERATING GROWTH IN HIGH-POTENTIAL INTERNATIONAL MARKETS

3: IMPROVING OPERATIONAL EFFICIENCY

 
 Food safety and integrity 
 Description                             Mitigating controls                 Risk Trend 
  Millions of people eat our              Stringent food safety               2020 
  products every day. We have             policies in place throughout        NO CHANGE 
  a duty to make food that is             the organisation and                The risk 
  safe and that is clearly and            use of Hazard Analysis              has stayed 
  correctly labelled.                     Critical Control Point              the same. 
                                          principles to identify 
  Consumer safety and confidence          and control food safety 
  are vital to our business;              risks. Employees trained 
  any issue that breaches that            against documented procedures. 
  trust could result in loss 
  or reduction of customer business       Supply chain food safety 
  and also impact our credibility         and integrity is understood 
  and reputation.                         and managed through robust 
                                          risk assessment and management 
  Link to strategy                        process. 
                                          Food safety audits conducted 
  1, 2, 3                                 for new suppliers with 
                                          regular audits of existing 
                                          suppliers. 
 
                                          Regular reporting of 
                                          food safety performance 
                                          to the Board and immediate 
                                          reporting of significant 
                                          issues. 
                                         ----------------------------------  -------------- 
 Raw material and input cost inflation 
                                                                             -------------- 
 Description                             Mitigating controls                 Risk Trend 
  The Group's cost base and               Central procurement team            2020 
  margin are vulnerable to fluctuations   focused on achieving                NO CHANGE 
  in the price and availability           a balance between price,            The risk 
  of raw materials, packaging             quality, availability               has remained 
  materials and freight.                  and service levels.                 the same 
                                                                              with COVID-19 
  Ability to pass on any increases        Forward purchasing agreed           and Brexit 
  in these costs to customers             and price variations                having the 
  within a reasonable timeframe           passed on where possible.           potential 
  is a challenge and failure              Agreements in place with            to disrupt 
  to do so could impact the               some customers on recovery          supply chains 
  Group's profitability and               of raw material cost                leading to 
  hence its ability to continue           impacts.                            higher costs 
  to invest in the business.                                                  and/or 
                                          Continued focus on cost             shortages. 
  Link to strategy                        reduction and productivity 
                                          enhancements. 
  1, 3 
                                         ----------------------------------  -------------- 
 Reliance on a small number of key customers 
                                                                             -------------- 
 Description                             Mitigating controls                 Risk Trend 
  We work with four of the largest        Close partnership model             2020 
  food retailers in the UK and            in place with customers.            NO CHANGE 
  a significant proportion of             In the UK, customer-specific        Customer 
  our revenue is from these               champions and teams manage          concentration 
  customers. In the US we work            strategic customer relationships.   has remained 
  with a small number of large                                                unchanged. 
  retailers and in China a small          Relationships with all 
  number of large food service            grocery retailers beyond 
  customers.                              the four largest gives 
                                          breadth of cover. Strong 
  Any major customer loss would           reputation for food safety 
  have a significant negative             and quality. 
  impact on our business. 
                                          Reputation amongst customers 
  Link to strategy                        for strong insights and 
                                          innovation capabilities. 
  1, 3 
                                          Significant investment 
                                          in manufacturing facilities 
                                          and highly complex 'just 
                                          in time' manufacturing 
                                          process. 
                                         ----------------------------------  -------------- 
 
 
 Labour Availability and Costs 
 Description                            Mitigating controls                Risk Trend 
  Manpower scarcity and higher           Specific campaigns and             2020 
  labour costs could affect              focus groups in place              UP 
  the Group's business and future        targeting recruitment              The potential 
  profitability.                         of future employees and            medium-term 
                                         building attractiveness            impact from 
  The Group competes with other          of careers in the food             reduced immigration 
  manufacturers for good and             industry.                          and the retention 
  reliable employees. The supply                                            of existing 
  of such employees is limited           Initiatives in place               EU colleagues 
  and competition to hire and            to enhance and upgrade             following 
  retain them may result in              factory site facilities            Brexit has 
  higher labour costs.                   to help attract and retain         increased 
                                         employees.                         the risk 
  Additionally, in the UK, Brexit                                           of labour 
  presents a risk as historically        Central staff dedicated            availability 
  the Group has employed a material      to recruitment and management      in the UK. 
  number of people who are citizens      of staff costs. 
  of EU countries. 
                                         Initiatives in place 
  Link to strategy                       to support employees 
                                         with Brexit-related concerns. 
  1, 2, 3 
                                        ---------------------------------  -------------------- 
 IT systems and cyber risk 
                                                                           -------------------- 
 Description                            Mitigating controls                Risk Trend 
  Unauthorised access of the             Group Information Systems          2020 
  Company's Information Technology       ("IS") manage access               UP 
  ("IT") systems could lead              to business data in the            The risk 
  to breaches of data protection         UK through strong password         has increased 
  and release of market sensitive        protection, role-based             as cyber 
  information.                           access to business systems         threats have 
                                         and policies to ensure             become more 
  Any breakdown or failure in            appropriate use. The               common during 
  the Group's IT infrastructure          risk associated with               the COVID-19 
  or the Group's communication           high levels of home working        pandemic. 
  networks, including malicious          have been addressed with 
  cyber-attacks by third parties,        enhanced processes and 
  could delay or otherwise impact        the introduction of two 
  the Group's day-to-day business.       factor authentication. 
 
  Link to strategy                       Group IS has strict policies 
                                         and actively ensures 
  1, 2                                   that the IS infrastructure 
                                         and equipment in the 
                                         UK in particular, are 
                                         sufficiently protected 
                                         against malicious cyber-attacks. 
                                         We work closely with 
                                         our cyber security partner 
                                         and continue to enhance 
                                         our controls. In addition, 
                                         we have cyber insurance 
                                         and therefore some of 
                                         the risk of a cyber-attack 
                                         is passed onto our insurers. 
 
                                         Local teams in the US 
                                         and China are developing 
                                         our IS infrastructure 
                                         capabilities. 
                                        ---------------------------------  -------------------- 
 Health and safety 
                                                                           -------------------- 
 Description                            Mitigating controls                Risk Trend 
  We understand our duty of              H&S and environmental              2020 
  care to secure and protect             impacts are managed locally        UP 
  the health and safety ("H&S")          by our teams and by the            The level 
  of our employees and to reduce         Group's in-house experts           of risk has 
  the environmental impact of            who embed and monitor              remained 
  our operations.                        practices.                         unchanged 
                                                                            in terms 
  Failure to maintain the H&S            Stringent processes are            of accidents 
  of employees could have a              implemented for identifying        at work, 
  significant reputational impact        and managing H&S and               however COVID-19 
  and also have serious legal            environmental risks.               has provided 
  consequences.                                                             an additional 
                                         Regular reporting of               risk to the 
  Link to strategy                       H&S Key Performance Indicators     health of 
                                         to the Group Board and             our colleagues. 
  1, 2                                   immediate reporting of 
                                         significant issues. 
 
                                         An established culture 
                                         of employee engagement 
                                         around accident prevention 
                                         across the Group. 
                                        ---------------------------------  -------------------- 
 Recruitment and retention of key employees 
                                                                           -------------------- 
 Description                            Mitigating controls                Risk Trend 
  We have a highly experienced           Company values used to             2020 
  management team who are passionate     recruit, appraise, reward          NO CHANGE 
  about our business and who             and develop employees.             The level 
  are integral to our continued                                             of risk has 
  growth and success as a market         Ongoing succession planning,       remained 
  leader. The loss of any of             commitment to training             unchanged. 
  these personnel, or the Group's        and bonus schemes in 
  inability to recruit new personnel,    place to retain key personnel 
  would have an adverse impact           and manage staff turnover. 
  on the Group. 
                                         Graduate recruitment 
  We risk being unable to achieve        and apprenticeship schemes 
  our strategic growth objectives        have been expanded. 
  without the recruitment, development 
  and retention of talented              Training and career development 
  and committed people who understand    opportunities have been 
  and respect our values.                enhanced. 
 
  Link to strategy 
 
  1, 2, 3 
                                        ---------------------------------  -------------------- 
 
 
 Strategic Growth and Change programmes 
 Description                         Mitigating controls              Risk Trend 
  Much of our future growth           All capital investment           2020 
  will be delivered from new          and organisational change        DOWN 
  factory builds and acquisitions.    projects are subject             The risk 
  This adds a level of execution      to detailed review by            has decreased 
  risk to continuing operations.      the Board and Senior             in the short 
  Link to strategy                    Management considering           term as we 
  1, 2, 3                             the risks and opportunities      have reduced 
                                      of each proposal.                capital expenditure 
                                                                       on new factory 
                                      Detailed planning and            builds, while 
                                      sharing of best practice         new ventures 
                                      within the Group minimises       have become 
                                      risk.                            more mature. 
-----------------------------------  -------------------------------  ---------------------- 
 Treasury and Pensions 
                                                                      ---------------------- 
 Description                         Mitigating controls              Risk Trend 
  To achieve our growth objectives,   Financial results, projections   2020 
  we require a strong financial       and covenant performance         NO CHANGE 
  platform.                           reviewed regularly.              The Group 
                                                                       has proved 
  The Group has significant           Open and regular dialogue        resilient 
  facilities governed by financing    with our lenders and             over the 
  agreements under which we           an active investor engagement    last 12 months 
  are subject to various financial    programme.                       and has good 
  covenants and undertakings.                                          levels of 
                                      Treasury function operates       headroom 
  Breaching any covenant would        within framework of strict       on its facilities. 
  impair our ability to maintain      Group Board-approved 
  existing financing and secure       policies and procedures. 
  future financing, thereby 
  destabilising the business.         Active policy of hedging 
                                      known non-Sterling denominated 
  The Group has a closed defined      expenditure both for 
  benefit pension plan which          specific projects and 
  is exposed to interest and          on a rolling basis for 
  inflation rates, values of          material purchases. 
  assets and increased life 
  expectancy.                         The pension scheme has 
                                      hedges in place for a 
  Link to strategy                    large portion, but not 
                                      all, of its risks. 
  3 
                                     -------------------------------  ---------------------- 
 Brexit disruption 
                                                                      ---------------------- 
 Description                         Mitigating controls              Risk Trend 
  Read more about our Brexit          Learn more about our             2020 
  risk summary above and on           mitigating actions above         DOWN 
  pages 78-79.                        and on pages 78-79 of            Disruption 
                                      the Brexit risk summary.         at ports 
  Link to strategy                                                     of entry 
                                                                       is possible 
  1                                                                    in the first 
                                                                       quarter of 
                                                                       2021 whilst 
                                                                       new Administrative 
                                                                       procedures 
                                                                       bed in. However, 
                                                                       overall, 
                                                                       the risks 
                                                                       have been 
                                                                       reduced significantly 
                                                                       following 
                                                                       the signing 
                                                                       of the free 
                                                                       trade deal. 
                                     -------------------------------  ---------------------- 
 Disruption to Group operations 
                                                                      ---------------------- 
 Description                         Mitigating controls              Risk Trend 
  Catastrophic damage to one          Building and property            2020 
  of our factories by fire,           management protocols             DOWN 
  flood or mechanical breakdown       are employed and audited         COVID-19 
  as well as disruption due           in conjunction with our          mitigations 
  to information systems failure      property insurers.               are now well 
  or pandemics.                                                        established 
                                      Business continuity plans        and resulting 
  Link to strategy                    are in place for each            disruption 
                                      factory site and for             has reduced 
  1, 2                                many products alternative        over time. 
                                      Bakkavor factories could 
                                      supply in the event of 
                                      a major issue. 
                                     -------------------------------  ---------------------- 
 
 
 Sustainability 
 Description                            Mitigating controls            Risk Trend 
  To continue with our growth            Under our Corporate            2020 
  agenda we must ensure that the         Responsibility strategy,       UP 
  business is developing in a            Trusted Partner, we            COVID-19 
  sustainable way.                       are scaling up our             and Brexit 
                                         focus and performance          have both 
  Link to strategy                       monitoring in relation         introduced 
                                         to a number of key             an increased 
  1, 2, 3                                areas including carbon,        level of 
                                         waste, packaging and           uncertainty. 
                                         responsible sourcing. 
--------------------------------------  -----------------------------  ----------------- 
 Consumer behaviour and demand 
                                                                       ----------------- 
 Description                            Mitigating controls            Risk Trend 
  Changes in consumer demand due         We work closely with           2020 
  to a serious change in the economy     our customers to adapt         UP 
  or other consumption factors           to changing consumer           COVID-19 
  could impact our plans.                trends such as dietary         restrictions 
                                         changes, sustainability        have temporarily 
  Link to strategy                       concerns and the impact        reduced demand 
                                         of COVID-19 on shopping        for fresh 
  1                                      habits.                        prepared 
                                                                        foods. 
                                        -----------------------------  ----------------- 
 Competitors 
                                                                       ----------------- 
 Description                            Mitigating controls            Risk Trend 
  The Group operates in a highly         Developing and maintaining     2020 
  competitive market.                    strong working relationships   NO CHANGE 
                                         with our customers             The level 
  Link to strategy                       underpinned by high            of risk has 
                                         service levels and             remained 
  1, 2                                   constant product development   unchanged. 
                                         and innovation. 
                                        -----------------------------  ----------------- 
 Legal and Regulatory 
                                                                       ----------------- 
 Description                            Mitigating controls            Risk Trend 
  Bakkavor is subject to a wide          Our legal, financial,          2020 
  range of legislation, regulations      tax, and environmental         NO CHANGE 
  and codes of practice covering         teams monitor relevant         The level 
  many aspects of our business           laws and regulations           of risk has 
  including food safety, health          to ensure compliance.          remained 
  & safety, data privacy, competition,                                  unchanged. 
  ethical business, tax and financial    Our outsourced internal 
  reporting. Failure to comply           audit team provides 
  could impact our reputation            assurance on key risks. 
  and lead to financial penalties. 
                                         In 2020 we introduced 
  Link to strategy                       e-learning training 
                                         for key global policies, 
  1, 2                                   including anti-bribery 
                                         & corruption and cyber 
                                         security. 
                                        -----------------------------  ----------------- 
 COVID-19 Pandemic 
 Description                            Mitigating controls            Risk Trend 
  Read more about our COVID-19           Learn more about our           2020 
  risk summary above and on pages        mitigating actions             NEW 
  74-77.                                 above and on pages             UP 
                                         74-77 of the COVID-19          The impact 
                                         risk summary.                  of COVID-19, 
  Link to strategy                                                      raising costs 
                                                                        and affecting 
  1, 2, 3                                                               consumer 
                                                                        demand, is 
                                                                        expected 
                                                                        to continue 
                                                                        but for an 
                                                                        unknown amount 
                                                                        of time. 
                                        -----------------------------  ----------------- 
 

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