DISH Unveils Hopper Voice Remote, New User Interface to Streamline Customer Experience
January 05 2015 - 1:00PM
Business Wire
- Hopper Voice Remote features clickable
touchpad, fewer buttons and advanced voice recognition for quick
navigation
- New user interface utilizes flat
design, simplified layout to make discovering and selecting content
easier
- Remote and user interface developed
together to maximize Hopper functions and commands
At the 2015 International CES, DISH Network L.L.C., a wholly
owned subsidiary of DISH Network Corporation (NASDAQ:DISH),
unveiled the new “Hopper Voice Remote” and redesigned user
interface (UI), making it even easier for customers to navigate,
search and select content on the Hopper Whole-Home HD DVR.
DISH's new Hopper Voice Remote features
clickable touchpad, fewer buttons and advanced voice recognition
for quick navigation. (Photo: Business Wire)
“There are two touchpoints in any pay-TV user experience, the UI
and the remote, and we’ve taken a fresh, holistic approach to
both,” said Vivek Khemka, DISH Senior Vice President of Product
Management. “After working with our customers to best understand
their preferences, we have made it even easier and more intuitive
for viewers to reach their entertainment destination.”
The Hopper Voice Remote is designed to easily fit in the palm of
the user’s hand, much like a smartphone. With voice control and a
touchpad that responds to swipe and scroll gestures, the remote
eliminates the need for excessive buttons, sporting only 17 buttons
on its face compared to the 53 buttons on the previous Hopper
remote.
With Hopper Voice, customers can use natural language to search
by title, actor or genre and can build contextual searches to
narrow results. In addition to search, customers can use voice
commands to control basic functions of the Hopper, including
recording and changing channels.
The remote’s touchpad has two usage modes: the default mode,
which displays a blank touchpad that allows users to swipe in any
direction or scroll and select by leveraging the entire area of the
touchpad; and the numeric mode, which illuminates when number input
is desired for channel or password entry. Multiple layers,
including custom light management and etching, sensors, adhesives
and mylar, went into creating the dual mode touchpad.
With the ability to serve as a universal remote, Hopper Voice
can control up to two IR devices (TV/AUX models). For those
consumers who prefer a more traditional remote experience
(including numeric buttons), DISH is also unveiling the “Hopper
Standard” remote. Hopper Voice will ship with all Hoppers and 4K
Joeys, while the Hopper Standard will be included with other
Joeys.
Complementing the new remote is the release of a new user
interface, named “Carbon.” With a simplified, flat visual design,
Carbon aggregates multiple related features into single areas and
features a reorganization of settings, allowing a more natural
navigational experience. With increased accessibility, including
higher contrast and customizable text sizes, Carbon delivers a more
comfortable visual experience.
To help customers more quickly discover and watch the shows most
relevant to them, the interface now features a “Home” screen that
aggregates content from across the platform, delivering “Top Picks
for You,” “On Now,” “On Later” and “Recently Recorded.” The
recommendations are based on historical data and vary based on the
time of day.
The Hopper Voice Remote, Hopper Standard Remote and Carbon User
Interface will be available to consumers starting in Q2 2015.
Tech Specs
Hopper Voice is a universal remote with learning capabilities.
It features a programmable key, voice control, dual function
touchpad and a RF4CE remote control finder. The entire remote can
be backlit and can last 4-6 months on two AA batteries. It is
designed to easily fit in the palm of a user’s hand with dimensions
of 5.59”(L) x 2.25”(W) x 1.02’(D).
For more on DISH’s activities at CES, visit
www.dish.com/technology/ces.
About DISH
DISH Network Corp. (NASDAQ:DISH), through its subsidiary DISH
Network L.L.C., provides approximately 14.041 million satellite TV
customers, as of Sept. 30, 2014, with the highest-quality
programming and technology with the most choices at the best value.
Subscribers enjoy a high definition line-up with more than 200
national HD channels, the most international channels, and
award-winning HD and DVR technology. DISH Network Corp. is a
Fortune 250 company. Visit www.dish.com.
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DISHKaren Modlin, 303-723-1850 (w); 214-773-2152
(m)Karen.Modlin@dish.com@DISHNews
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