JetBlue Vacations Launches Flight and Cruise Packages
October 19 2021 - 8:00AM
Business Wire
JetBlue Becomes First Domestic U.S. Airline to
Offer Customers Ability to Book Flight, Cruise and Hotel in One
Place
JetBlue Travel Products (JTP) today announced the launch of
JetBlue Vacations’ Flight + Cruise packages, making JetBlue the
first domestic U.S. airline to offer customers the ability to book
their flight, cruise and hotel all in one place. The new cruise
packages with Royal Caribbean International, Celebrity Cruises and
Carnival Cruise Line and are now available on
www.jetbluevacations.com, offering customers a unique opportunity
to save time and money by bundling their travel purchases, with all
segments of their journey backed by JetBlue’s signature service.
Building on making travel seamless, the new flight + cruise launch
marks JTP’s next foray into evolving JetBlue to a broader travel
company offering entire trips in addition to flights.
“Continuing to build upon the trust that JetBlue has established
over the last 20+ years, we want customers to book their entire
trip, from flights and cruises to hotels and more, all with us,”
said Andres Barry, president, JetBlue Travel Products. “Handling
the customer service ourselves, rather than sending them to
multiple entities, allows us to go above and beyond while meeting
JetBlue standards at every single touchpoint. With cruise lines
increasingly beginning to sail again, we’re excited to refresh our
package offerings, as we continue to drive ancillaries and build
our non-ticket revenue base.”
Focusing on ease and convenience, JetBlue Travel Products’ new
offerings are designed to create a smoother traveler experience
from booking to travel and even upon return. Today, booking a
cruise vacation can be a stressful experience: customers spend a
lot of time searching for flights that will get them to their port
on time, doing the math and accounting for travel time on their
own. There’s also always the risk that their flight will be delayed
or cancelled, causing them to miss their cruise departure, without
recourse. To solve some of these customer pain points and to get
them into vacation mode faster, JTP has partnered with travel
technology specialists Traveltek to give customers the ability to
search and book cruise packages easily.
As part of JetBlue’s Plane to Port Commitment™, if a
customer’s JetBlue flight is delayed or cancelled, the airline will
re-book the next available flight and/or make sure they make it to
their next port, free of charge. Alternatively, the airline will
cover up to 150% of the customer’s original package price for a new
JetBlue Vacations package, should their JetBlue flight be delayed
or cancelled. The airline’s Plane to Port Commitment is only
applicable if a cruise is missed due to a JetBlue flight delay or
cancellation. JetBlue is dedicated to offering its customers the
best travel assistance possible, should unanticipated travel
schedule changes or delays cause them to miss their cruise
departure:
- Same Cruise, New Port If a customer misses their cruise
departure due to a JetBlue travel delays, the airline will fly them
to their next port on the cruise itinerary so they can still enjoy
the rest of their vacation.
- Same Cruise, New Dates If a customer misses their cruise
departure due to JetBlue travel delays but prefers not flying to
the next port, the airline will re-book their flight + cruise
package so they can vacation at another time. (Customer will be
responsible for any difference in package price.)
- Same Dates, New Vacation If a customer misses their
cruise departure due to a JetBlue travel delays or cancellation and
the airline is unable to get the customer to their next port (or,
if they prefer not flying to the next port), JetBlue will cover up
to an additional 50% of the customer’s original package price for a
new JetBlue Vacations package.
JetBlue offers a Best Price Guarantee on all JetBlue Vacations
flight + hotel and flight + cruise packages, so that customers can
spend less time looking for the best price and more time looking
forward to their next trip. If a customer finds a better price
online for a flight + hotel or flight + cruise vacation package
that is identical to a Package offered by JetBlue Vacations before
or within 48 hours of the customer’s purchase of that Package from
JetBlue Vacations, JetBlue guarantees that they will match that
price or refund the customer the difference in price. By booking a
flight and cruise package through JetBlue Vacations, customers have
access to JetBlue’s award-winning onboard experience including
mainstays such as a complimentary inflight alcoholic beverage
(21+), complimentary snacks, earlier boarding, and free Fly-Fi.
Customers will also have the ability to earn TrueBlue points
(including Mosaic qualifying points), as well as cruise loyalty
points. For more information, visit jetbluevacations.com or call
1-844- JB-VACAY to reach a team of 24/7 vacation planning experts,
who can help book every detail of your next cruise trip.
Cruise packages will be available for sailing dates starting
November 1, 2021, and will extend with JetBlue’s flight schedule,
offering customers the option to purchase flight + cruise packages
as the schedule extends.
About JetBlue Travel Products
JetBlue Travel Products (JTP), a wholly owned subsidiary of
JetBlue Airways Corporation, consists of the JetBlue Vacations
brand and other non-air travel products including travel insurance,
vacation rentals, car rentals, cruises, hotels and more.
Headquartered in Fort Lauderdale, Florida, and led by a separate
and distinct leadership team, JTP is laying the foundation for the
next level of growth by building on the JetBlue brand and expanding
services throughout the travel industry. For more information,
visit jetbluevacations.com or paisly.com.
About JetBlue Airways
JetBlue is New York's Hometown Airline®, and a leading carrier
in Boston, Fort Lauderdale-Hollywood, Los Angeles, Orlando, and San
Juan. JetBlue carries customers across the U.S., Caribbean, and
Latin America, and between New York and London. For more
information, visit jetblue.com.
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