BURLINGTON, Mass., July 30, 2020 /PRNewswire/ -- Nuance®
Communications, Inc. (NASDAQ: NUAN) today announced that it
has expanded its long-standing AI collaboration with Cerner
Corporation (NASDAQ: CERN) to include the integration of Nuance's
virtual assistant technology into the Cerner Millennium®
electronic health record (EHR). Building upon the existing
integration between Nuance's Dragon® Medical platform and Cerner
Millennium, joint clients can utilize Nuance's advanced natural
language virtual assistant technology to navigate the EHR using
just their voice, giving clinicians more time to spend with their
patients and less time with their computer.
The expanded Nuance-Cerner relationship is driven by the
healthcare industry's need to mitigate what the World Medical
Association is calling a "pandemic of physician burnout" with 51
percent of physicians reporting frequent or constant feelings of
burnout. This is caused by a staggering administrative workload of
electronic paperwork to document patient care and to meet
requirements for insurance coverage, financial reimbursement, and
medicolegal liability protection. Research shows that more than 80
percent of physicians believe virtual assistants in health care can
reduce the burden on care teams and improve the patient experience.
Nuance's virtual assistant technology helps physicians rapidly
accomplish tasks and communicate more naturally, while allowing
them to use specialized medical terminology across a range of
devices and applications with high accuracy.
"Health systems and their care teams are facing unprecedented
challenges as they strive to deliver great patient care while
dealing with extreme financial pressures and a worldwide pandemic.
At Cerner, we are committed to continuing to deliver leading-edge
AI-powered solutions, leveraging our open platform approach, to
reduce the administrative burden on care teams so they can focus on
the patient," said Tanuj Gupta, vice
president and physician executive, Cerner Intelligence, Cerner.
"With digital transformation happening at a breakneck speed, we are
excited to expand our leading AI-enabled technology offerings with
Nuance to help us fulfill this mission."
Nuance's deeply embedded virtual assistant technology delivers
sophisticated conversational dialogues and skills that automate
high-value clinical tasks inside Cerner Millennium, such as
chart search, navigation, intelligent computerized physician order
entry (CPOE), and scheduling. Nuance technology's high accuracy
rates, rich set of voice-activated skills and ability to understand
the user's intent in context provides higher levels of workflow
automation and more efficient and complete documentation of patient
care. Additionally, Nuance's pre-built, HIPAA-compliant natural
language understanding models and cloud platform will support
Cerner to deploy the solution quickly and easily to joint
clients.
"Together with Cerner, we're bringing the next level of
conversational AI directly to our joint clients with the goals of
improving patient experiences, combating clinician burnout, and
reducing costs," said Joe Petro,
CTO, Nuance. "Building on our Dragon Medical platform, already
used by over 550,000 physicians in the U.S. alone, our new virtual
assistant technology will help deliver solutions that automate
time-consuming tasks, eliminate inefficiencies, and bring clinical
intelligence and better decision-support to clinicians at the point
of care."
Select joint Cerner and Nuance clients can expect to start
deploying this integrated virtual assistant technology later this
year.
About Nuance Healthcare
Nuance provides intelligent systems that support a more natural
and insightful approach to clinical documentation, freeing
clinicians to spend more time caring for patients. Nuance
healthcare solutions capture, improve, and communicate more than
300 million patient stories each year, helping more than 550,000
clinicians in 10,000 global healthcare organizations to drive
meaningful clinical and financial outcomes. Nuance's award-winning
clinical speech recognition, medical transcription, CDI, coding,
quality, and medical imaging solutions provide a more complete and
accurate view of patient care.
About Nuance Communications, Inc.
Nuance
Communications (NASDAQ: NUAN) is the pioneer and leader in
conversational AI innovations that bring intelligence to everyday
work and life. The company delivers solutions that understand,
analyze, and respond to people – amplifying human intelligence to
increase productivity and security. With decades of domain and AI
expertise, Nuance works with thousands of organizations globally
across healthcare, financial services, telecommunications,
government, and retail – to empower a smarter, more connected
world. For more information, please visit www.nuance.com.
About Cerner
Cerner's health technologies connect people and information
systems at thousands of contracted provider facilities worldwide
dedicated to creating smarter and better care for individuals and
communities. Recognized globally for
innovation, Cerner assists clinicians in making care
decisions and assists organizations in managing the health of their
populations. The company also offers an integrated clinical and
financial system to help manage day-to-day revenue functions, as
well as a wide range of services to support clinical, financial and
operational needs, focused on people. For more information,
visit Cerner.com, The Cerner Blog or connect
on Facebook, Instagram, LinkedIn, Twitter or The
Cerner Podcast. Nasdaq: CERN. Health care is too important
to stay the same.
Trademark reference: Nuance and the Nuance logo are
registered trademarks or trademarks of Nuance Communications, Inc.
or its affiliates in the United
States and/or other countries. Cerner and Cerner Millennium
are registered trademarks of Cerner Corporation or its
affiliates.
Nuance Media Contact:
Caitlyn
Keating
+ 781.565.8926
Caitlyn.Keating@nuance.com
Cerner Media Contact:
Stephanie Greenwood
+ 816.201.2137
Stephanie.Greenwood@cerner.com
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SOURCE Nuance Communications, Inc.