Leveraging Infosys Cobalt cloud blueprints, Infosys and
ServiceNow will jointly provide Operational Technology Management
to digitize factories, floors, and plant operations
BENGALURU, India, Sept. 21, 2021 /PRNewswire/ -- Infosys (NSE:
INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation
digital services and consulting, today announced its collaboration
with ServiceNow, the leading digital workflow company that makes
work, work better for people, to provide enterprise-level service
management for customers in manufacturing industries. Through this
collaboration, Infosys will leverage its industry cloud blueprints,
part of Infosys Cobalt, and deploy ServiceNow Operations Technology
Management (OTM), to support manufacturing industries as they
digitize their factories, floors, and plant operations.
As part of this collaboration, Infosys will harness its
Enterprise Service Management (ESM) Café, built on the Now
Platform, along with ServiceNow OTM, to improve resilience and
availability of critical OT systems across the manufacturing
landscape. This collaboration will also be extended to address the
OTM, factory and operations digitization needs of customers across
CPG, energy, and retail sectors.
Recently, Infosys and ServiceNow collaborated with Carrier
Global Corporation, the leading global provider of healthy, safe,
sustainable and intelligent building and cold chain solutions, to
help them achieve their goal in spinning-off from their parent
company UTC. Infosys Cobalt's ESM Café helped transform Carrier's
IT, HR service desk, and security operations in the established
time frame. Carrier selected Infosys for its expertise in
transforming legacy environments with the Now Platform, speed of
execution, and ability to fast track large-scale implementations
beyond IT.
Polly Fabry, Senior Director,
Digital, Carrier said, "Today, manufacturing industries
are looking to explore how latest cloud technologies can be used to
accelerate digital transformation, optimize supply chains, improve
factory performance, accelerate product innovation, and enhance
service offerings. Infosys' expertise in harnessing the full
potential of ServiceNow's platform, through its Cobalt portfolio,
made them our partner of choice. We believe that the collaboration
between Infosys and ServiceNow will enable us to find faster, more
innovative ways to respond to changing markets and drive business
resilience."
Narsimha Rao Mannepalli,
Executive Vice-President, Head of Cloud & Infrastructure
Solutions and Infosys Validation Solutions, Infosys
said, "Digital transformation in manufacturing industry has
never been more critical than now. Given the current scenario,
there is an increased need to drive business innovation at speed to
be future-ready while also optimizing existing operations and
reducing costs across the value chain. With the power of Infosys
Cobalt and our elite collaboration with ServiceNow, we will help
bring multi-fold business benefits for our clients."
Binoy Gosalia , Global Head of
Industry Partnerships, ServiceNow said, "Speed and agility are
critical for maintaining OT security. Infosys Cobalt's Enterprise
Service Management Café accelerates its manufacturing clients'
ServiceNow journey with an AI-powered plug-and-play deployment
solution. We look forward to our continued collaboration enabling
manufacturers to navigate and succeed in today's rapidly changing
environment."
Jasmeet Singh, Executive Vice
President and Global Head of Manufacturing, Infosys, said, "We
are delighted to deepen our longstanding relationship with
ServiceNow through this collaboration. Building on our deep
manufacturing industry expertise, we will help maximize OT asset
visibility and cybersecurity which are crucial capabilities for
adopting smart manufacturing. ESM Café will fundamentally change
how organizations harness technology to augment their production
processes and transform them into factories of the future."
About Infosys
Infosys is a global leader in next-generation digital services
and consulting. We enable clients in more than 50 countries to
navigate their digital transformation. With over four decades
of experience in managing the systems and workings of global
enterprises, we expertly steer our clients through their digital
journey. We do it by enabling the enterprise with an AI-powered
core that helps prioritize the execution of change. We also empower
the business with agile digital at scale to deliver unprecedented
levels of performance and customer delight. Our always-on learning
agenda drives their continuous improvement through building and
transferring digital skills, expertise, and ideas from our
innovation ecosystem.
Visit www.infosys.com to see how Infosys (NSE, BSE, NYSE: INFY)
can help your enterprise navigate your next.
Safe Harbor
Certain statements in this release concerning our future growth
prospects, financial expectations and plans for navigating the
COVID-19 impact on our employees, clients and stakeholders are
forward-looking statements intended to qualify for the 'safe
harbor' under the Private Securities Litigation Reform Act of 1995,
which involve a number of risks and uncertainties that could cause
actual results to differ materially from those in such
forward-looking statements. The risks and uncertainties relating to
these statements include, but are not limited to, risks and
uncertainties regarding COVID-19 and the effects of government and
other measures seeking to contain its spread, risks related to an
economic downturn or recession in India, the United
States and other countries around the world, changes in
political, business, and economic conditions, fluctuations in
earnings, fluctuations in foreign exchange rates, our ability to
manage growth, intense competition in IT services including those
factors which may affect our cost advantage, wage increases in
India, our ability to attract and
retain highly skilled professionals, time and cost overruns on
fixed-price, fixed-time frame contracts, client concentration,
restrictions on immigration, industry segment concentration, our
ability to manage our international operations, reduced demand for
technology in our key focus areas, disruptions in telecommunication
networks or system failures, our ability to successfully complete
and integrate potential acquisitions, liability for damages on our
service contracts, the success of the companies in which Infosys
has made strategic investments, withdrawal or expiration of
governmental fiscal incentives, political instability and regional
conflicts, legal restrictions on raising capital or acquiring
companies outside India,
unauthorized use of our intellectual property and general economic
conditions affecting our industry and the outcome of pending
litigation and government investigation. Additional risks that
could affect our future operating results are more fully described
in our United States Securities and Exchange Commission filings
including our Annual Report on Form 20-F for the fiscal year ended
March 31, 2021. These filings are
available at www.sec.gov. Infosys may, from time to time, make
additional written and oral forward-looking statements, including
statements contained in the Company's filings with the Securities
and Exchange Commission and our reports to shareholders. The
Company does not undertake to update any forward-looking statements
that may be made from time to time by or on behalf of the Company
unless it is required by law.
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