DUBAI, United Arab Emirates,
March 18, 2018 /PRNewswire/ --
Newgen Software Technologies Limited, a provider of Business
Process Management (BPM), Enterprise Content Management (ECM) and
Customer Communication Management (CCM) platforms, announced that
it has been positioned as a 'Leader' in report, The Forrester Wave™
: Cloud-based Dynamic Case Management (DCM), Q1 2018, authored by
Craig Le Clair et al.
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According to the report, "Newgen Software shows depth in
solution accelerators and intelligent apps." The report recognizes
Newgen as "an aggressive provider of intelligent apps, with more
than 150 across 17 verticals, including an appeals and grievances
solution for health payer services; contract management; and more
than 20 financial services solutions. These apps are separately
licensed and released under product management control; they
include process templates, form fragments, rules, forms, data
model, and task templates. With a broader portfolio than many other
DCM vendors, this provider includes ECM, BPM, capture, output
management, complex event processing (CEP) event model, and mobile
development framework."
Speaking on the recognition, Mr. Diwakar
Nigam, MD & Chairman, Newgen Software said, "This
recognition validates for us, our continuous efforts to drive
product innovation as well as enhance the value proposition to our
clients. Our endeavour is to facilitate enterprise-wide digital
transformation with our platforms."
The report recognizes that "enterprises often choose Newgen for
its geographic diversity, with many installations in the
Middle East and Asia Pacific, its strong product features,
quality of consultants, ease of implementation, and lower total
cost of ownership."
The report states that "Newgen Software has partnered with
UiPath to build RPA bots and will leverage its own process-mining
tool to combine bot-based digital workers with case management."
Newgen OmniFlow iBPS framework facilitates Digital Sensing for
"text and sentiment analytics against email, Facebook, Twitter, or
any content to route case work." The suite also offers advanced
analytics and suggestions tab based on historical case
activity.
Using a 23-criteria evaluation of cloud-based DCM market, the
research firm identified 11 most significant vendors in the space.
Forrester ranked Newgen OmniFlow iBPS Suite 3.1 with the highest
scores possible in two criteria - horizontal cross-industry domain
support and partner ecosystem. The product has among the top four
scores in current offering and top six in strategy, which are two
of the three overall categories.
Newgen was recently positioned as a leader in The Forrester
Wave™: Digital Process Automation Software, Q3 2017 and The
Forrester Wave™: Enterprise Content Management - Transactional
Content Services, Q2 2017.
About Newgen Software Technologies
Limited
Newgen Software Technologies Limited is a provider of Business
Process Management (BPM), Enterprise Content Management (ECM),
Customer Communication Management (CCM) platforms with large,
mission-critical solutions deployed at world's leading Banks,
Insurance firms, Healthcare Organizations, Governments, BPO's &
Telecom Companies.
For more details, please visit: http://www.newgensoft.com
Media Contact:
Asif Khan
asif.khan@newgensoft.com