Nuance Brings Virtual Assistant Technology to 300,000 Dragon Medical One Cloud Users
February 05 2019 - 7:00AM
Nuance Communications, Inc. (NASDAQ: NUAN) today announced that it
will introduce its voice-enabled virtual assistant to all users of
Dragon Medical One, the company’s cloud-based clinical
documentation platform. With this launch, Nuance will bring the
strength of its trusted artificial intelligence (AI) technology,
already used by leading brands such as FedEx, BMW and Citizens
Bank, to approximately 300,000 healthcare providers across the
country. This rollout comes in tandem with, and is supported by,
the release of industry survey data that underscores clinicians’
daily battle to overcome administrative burdens and bring joy back
to medicine.
Nuance’s virtual assistant technology, which has been used as
the core of electronic health record (EHR) workflows at
organizations such as Vanderbilt University Medical Center, is
proven to not only reduce administrative burden on care teams, but
to improve both provider and patient exam room experiences.
Nuance’s virtual assistant technology automates high-value clinical
tasks and intelligent retrieval of information from the medical
record, as well as the interaction, with specialized content to
bring in-workflow knowledge to the point of care.
"At Vanderbilt, we believe that innovation in virtual assistants
is essential to humanizing technology, enhancing the delivery of
care and helping providers focus on their patients,” said Dr. Yaa
Kumah-Crystal, Assistant Professor of Biomedical Informatics and
Pediatric Endocrinology at Vanderbilt University Medical Center.
"With Nuance’s virtual assistant technology we can empower our
providers to feel more connected to their work and have seen
quantifiable time savings. We have finally arrived at a place where
technology has parity with human recognition."
Industry survey data spanning over 200 respondents
across physician, nurse, and C-suite healthcare leadership roles
(CMIO, CMO, and CIO) shows that 8 out of 10 agree that introducing
a clinically-oriented, AI- and voice-driven virtual assistant into
the EHR and exam room workflow will:
- Reduce the burden on care teams and improve the patient
experience;
- Allow clinicians to spend more time with patients;
- Make it more convenient to login into healthcare applications
versus using a keyboard;
- Ease the burden of accessing information in the EHR; and,
- Reduce the time spent documenting care
Likewise, respondents identified the following administrative
tasks as benefiting most from a virtual assistant:
- Chart search (88%)
- Documentation and patient summaries (85%)
- EHR navigation (82%)
- Computerized Physician Order Entry (CPOE) (78%)
- Task management (76%)
- Scheduling (75%)
“By providing approximately 300,000 clinicians around the
country access to this technology through Dragon Medical One, care
teams will no longer need to grapple with the burdens of
documentation and information retrieval, allowing them to be fully
present with their patients,” said Michael Clark, General Manager
of Provider Solutions, Nuance. “Tasks that once took minutes will
be reduced down to seconds. And, as we experience in our daily
lives, a voice-driven experience in healthcare is now just a voice
command away.”
Dragon Medical One, a HITRUST CSF certified solution, is
completely cloud-based and seamlessly integrated into existing
workflows so users can count on consistent documentation
experiences regardless of their location. Dragon Medical is trusted
by more than 500,000 clinicians worldwide and used within 90
percent of U.S. hospitals.
To learn more, please visit:
- Survey Infographic
- Nuance at HIMSS19, Booth #3345
- Session 164 at HIMSS19: Transforming EHR Interactions Using
Voice Assistants featuring Dr. Yaa Kumah-Crystal, MD, MPH, MS,
Vanderbilt University Medical Center, Wednesday, February 13, 2:30
p.m. - 3:30 p.m.
About Nuance HealthcareNuance provides
intelligent systems that support a more natural and insightful
approach to clinical documentation, freeing clinicians to spend
more time caring for patients. Nuance healthcare solutions capture,
improve and communicate more than 300 million patient stories each
year, helping more than 500,000 clinicians in 10,000 global
healthcare organizations to drive meaningful clinical and financial
outcomes. Nuance’s award-winning clinical speech recognition,
medical transcription, CDI, coding, quality, and medical imaging
solutions provide a more complete and accurate view of patient
care. For more information, please visit www.nuance.com.
About Nuance Communications, Inc. Nuance
Communications, Inc. (NASDAQ: NUAN) is the pioneer and leader in
conversational AI innovations that bring intelligence to everyday
work and life. The company delivers solutions that understand,
analyze and respond to human language to increase productivity and
amplify human intelligence. With decades of domain and artificial
intelligence expertise, Nuance works with thousands of
organizations – in global industries that include healthcare,
telecommunications, automotive, financial services, and retail – to
create stronger relationships and better experiences for their
customers and workforce. For more information, please visit
www.nuance.com.Trademark reference: Nuance and the Nuance logo are
registered trademarks or trademarks of Nuance Communications, Inc.
or its affiliates in the United States and/or other countries. All
other trademarks referenced herein are the property of their
respective owners.
Contact InformationVictoria Barnes Nuance
Communications, Inc. Tel: 781-249-3738 Email:
nuance@thinkrevivehealth.com
Nuance Communications (NASDAQ:NUAN)
Historical Stock Chart
From Apr 2024 to May 2024
Nuance Communications (NASDAQ:NUAN)
Historical Stock Chart
From May 2023 to May 2024