· Expect to spend between $8.8 billion
and $9.4 billion from 2020 to 2024 and between $20 billion and $22 billion from 2020 to 2029 on capital investments to address aging infrastructure, reduce or eliminate leaks, improve cyber and physical security, and increase
resiliency of critical assets against the impacts of climate variability
· Approximately eight percent of our total
projected capital investment is dedicated to resiliency
· More than $1.5 billion per year is
allocated to renewing and improving regulated assets through a long-term perspective
· Constructed a new 90 million gallon
reservoir and intake in Bel Air, Maryland in response to water supply demands during times of drought to meet Maryland regulatory requirements and to provide a long-term, safe and reliable water supply and economic opportunity for that region
· Reduced our greenhouse gas emissions through
December 31, 2018 by approximately 31 percent since our base year of 2007 with a goal of achieving a 40 percent reduction by 2025
· Building the Monterey Peninsula Water Supply
Project, nearing completion on the water storage, recycling and reuse segments, and using marine life friendly slant wells for the proposed desalination plant
· Our headquarters building in Camden, New
Jersey attained LEED Platinum certifications, and earned all possible points within the sustainable site credit category
· Scientists, researchers and public health
professionals dedicated to research and partnering with water research foundations on water quality and technology-water source monitoring
· Collaboration and partnerships with federal
and state agencies to support effective environmental, health and safety and water quality standards and regulations
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· During 2019, we provided nearly 96,000 hours of safety training to our employees
· As a result of our continued focus on
safety, we have made significant progress towards our zero injuries goal, reducing workplace injuries by 61 percent over the past five years, and our 2019 safety performance was the best in our recorded history
· Through year end 2019, we have reduced our
Occupational Safety and Health Administration, or OSHA, recordable injury rate to 1.13, approximately 62 percent better than the industry average
· During 2019, approximately 86 percent
of our job requisitions had a diverse candidate pool, with approximately 57 percent of transfers or promotions filled with minority, female, veteran or disabled individuals
· Beginning in 2019, all employees have been
incorporated into the Annual Performance Plan, or APP, to align Company and individual goals
· Comprised of three executives and 10
cross-functional employees, American Waters Inclusion and Diversity Advisory Council supports people leaders to lead with inclusion
· We sponsored workplace giving campaigns with
the United Way and Water For People, as well as numerous other regional and state charitable campaigns
· Achieved a customer satisfaction rating in
the top quartile among our industry peer group
· Sponsored more than 5,000 hours of community service performed by our employees in 2019
· Through annual contributions from the
American Water Charitable Foundation, we focused on supporting our employees in their own charitable endeavors, providing support for disaster relief efforts, and providing funding for initiatives related to clean water, conservation, education and
community sustainability
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