Box delivers AI-driven solutions for security, workflow automation, and collaboration

Box, Inc. (NYSE:BOX), the leading Intelligent Content Management (ICM) platform, today announced that it has been named a Leader in The Forrester Wave™: Content Platforms, Q1 2025. Box received the highest scores possible in the criteria of enhanced security, integrations with enterprise applications, integrations with productivity apps, developer resources, collaborative workspaces, e-signature, AI/ML (including generative AI), and content migration. For Box, this recognition, combined with recent recognitions from Gartner® and IDC®, solidifies Box’s position as the premier solution for Intelligent Content Management.

Within the strategy category of the Forrester Wave report, Box received the highest score possible in the vision, innovation, roadmap, and pricing flexibility and transparency criteria. The report noted that “a major focus on AI means [Box] has repositioned itself as an intelligent content management provider” and also stated that “Box has shown a burst of innovation recently.”

“We are thrilled to be named a Leader by the three leading global analyst firms for our Intelligent Content Management platform,” says Diego Dugatkin, Chief Product Officer at Box. “We believe this recognition is a testament to Box’s transformation from secure cloud collaboration to a comprehensive AI-powered content management platform that highlights Box's breadth of capabilities spanning AI, workflow automation, collaboration, and ECM. At Box, we’re committed to delivering a unified platform that enables organizations to unlock the full potential of their content—securely and at scale.”

Box was recently named a Leader in the 2024 Gartner® Magic Quadrantç for Document Management, recognized for its “Ability to Execute” and “Completeness of Vision.” In addition, Box was positioned as a Leader in the IDC MarketScape™: Worldwide Intelligent Content Services 2024 Vendor Assessment. The IDC MarketScape noted, “Organizations that are looking for a modern SaaS intelligent content cloud services platform should consider Box for its wide breadth of integrations, APIs, security, collaboration, and automation capabilities.”

As a market leader in ICM, Box seamlessly combines the ease of use and collaboration of cloud-based tools with the workflow automation, metadata capabilities, and advanced security and governance controls of ECM solutions. Box empowers businesses with line-of-business tools to replace costly and complex point solutions, while providing developers with the flexibility to build tailored, scalable solutions. With the recent release of Box’s Enterprise Advanced plan, customers can now leverage the full power of Box’s ICM platform into a single offering, enabling customers to automate workflows, extract valuable insights, and accelerate processes across the enterprise.

“At World Kinect, we understand the importance of organizing and centralizing content, especially unstructured data,” said Julio Pereira, VP of IT Infrastructure & Cloud at World Kinect. “Box delivers exceptional value by combining robust security with seamless accessibility—all within a single platform. With the new intelligent features in the Enterprise Advanced plan, we will be able to easily access metadata to gain deeper insights from our content while automating slow, manual workflows to enhance productivity. By leveraging Box’s Intelligent Content Management platform, we are redefining how we work with our content in the age of AI.”

For more on today’s announcement, visit the Box blog.

Disclaimer:

Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester’s objectivity here.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective suppliers.

About Box

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. Visit box.com to learn more. And visit box.org to learn more about how Box empowers nonprofits to fulfill their missions.

Sources:

Forrester, The Forrester Wave™: Content Platforms, Q1 2025, Cheryl McKinnon, January 30, 2025 Gartner, Magic Quadrant™ for Document Management, Tim Nelms, Marko Sillanpaa, Max Goss, Chris Jackson, December 18, 2024 IDC MarketScape™: Worldwide Intelligent Content Services 2024 Vendor Assessment, September 2024, IDC # US51467323

PR Dani Robin press@box.com

Analyst Relations Amy Poon apoon@box.com

Investor Relations Cynthia Hiponia / Elaine Gaudioso ir@box.com

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