Health Net Assisting Members During State of
Emergency
SACRAMENTO, Calif., March 25,
2024 /PRNewswire/ -- In response to Gov.
Gavin Newsom's declared state of
emergency in Alameda, Butte, Glenn,
Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma and Sutter counties, Health Net, one of
California's most experienced
Medi-Cal managed care health plans and wholly owned subsidiary of
Centene Corporation, is providing special assistance to assist
members affected by the winter storms. Health Net is committed to
ensuring its members have uninterrupted access to essential
prescription medications, critical Health Net information and
healthcare services.
Prescription Information
- During the duration of the State of Emergency, members in
Alameda, Butte, Glenn,
Lake, Mendocino, Monterey, Sacramento, San
Francisco, Santa Cruz,
Sonoma and Sutter counties, affected by the winter
storms, can obtain an emergency supply of medication from the drug
store where they originally filled their prescription.
- If a member's drug store is closed, they can call Health Net at
1-800-400-8987 for assistance.
Help with Coping
Health Net members have access
to Managed Health Network (MHN) for coping support including
referrals to mental health counselors, local services and phone
consultations. These services support members coping with grief,
stress or trauma related to the winter storms. MHN operates its
hotline 24 hours a day, seven days a week at 1-800-675-6110 (TTY:
711).
Video Medical Appointments
If members cannot reach
their primary care provider during a declared State of Emergency,
Health Net provides access to telehealth services at no cost. To
make an appointment, members can refer to their Health Net ID card
for more information on accessing telehealth services. Members can
also find this information by registering with and logging on
to HealthNet.com.
Information for Healthcare Providers
Doctors and
nurse practitioners can call Health Net at 1-800-641-7761 for
help with:
- Emergency prescription refill guidelines.
- Escalating approvals to reduce approval turnaround times.
- Approval for out-of-network treatments when in-network
resources are unavailable.
Other Important Information
Depending on how
long the members need additional assistance, Health Net may take
additional steps to ensure its members have access to necessary
healthcare services.
About Health Net
Founded in California more than 40 years ago, Health Net,
a wholly owned subsidiary of Centene Corporation, believes that
every person deserves a safety net for their health, regardless of
age, income, employment status or current state of health. Today,
we provide health plans for individuals, families, businesses of
every size and people who qualify for Medi-Cal or Medicare.
Together with our 90,000 network providers, Health Net serves three
million members across the state. We also offer access to substance
abuse programs, behavioral health services, employee assistance
programs and managed health care products related to prescription
drugs. We make these health plans and services available through
Health Net, LLC and its subsidiaries: Health Net of California, Inc., Health Net Life Insurance
Company and Health Net Community Solutions, Inc. These entities are
wholly owned subsidiaries of Centene Corporation (NYSE: CNC), a
leading healthcare enterprise committed to transforming the health
of the communities we serve, one person at a time. Health Net
employs more than 6,300 people in California who work at one of five regional
Talent Hub offices. For more information, visit
www.HealthNet.com.
View original content to download
multimedia:https://www.prnewswire.com/news-releases/health-net-providing-special-assistance-to-members-affected-by-winter-storms-throughout-california-302098511.html
SOURCE Health Net