ATLANTA, Nov. 16, 2015 /PRNewswire/ -- Delta (NYSE:DAL)
has made Delta Comfort+ available for direct purchase, alongside
Main Cabin and First Class. The change is effective for flights
departing on or after May 16, 2016,
within the U.S. and Canada.
In March 2015, Delta introduced
Delta Comfort+ as the airline's industry leading, innovative
experience that offers Sky Priority boarding with dedicated
overhead bin space, extra legroom, free craft beer and wine,
snacks, and complimentary premium entertainment on most flights*.
Previously, customers booked Delta Comfort+ by choosing it as an
enhanced seating option after purchasing a Main Cabin fare.
"Everything we do starts with customers, and based on their
overwhelmingly positive feedback, we have invested to make Delta
Comfort+ even easier to purchase," said Tim
Mapes, Delta Senior Vice
President - Marketing. "Today, customers on Delta can choose from a
range of flight experiences based on their particular interests,
and we've updated the way search results display on delta.com to
showcase the distinct product features that accompany each
product."
Delta Comfort+ is most easily seen when shopping for flights on
delta.com and the FlyDelta mobile app. Delta is collaborating with
its joint venture partner airlines to ensure customers can view
availability on combined itineraries, and it's engaged with
distribution partners to allow Delta Comfort+ to be displayed and
purchased through travel agents and in consumer direct shopping
displays. For Delta-operated international flights, Delta Comfort+
will continue to be sold as an add-on seating option.
Over the past several years Delta has invested billions to
improve its products, facilities, aircraft, operations and
technology. On board, Delta has created unique travel experiences
tailored to customer preferences.
"Our investments and focus on customers have made things like
Wi-Fi, Delta Studio and Starbucks coffee standard across our
flights. And for customers who value a more premium experience, we
have options that include chef-driven menus, craft beer and
priority security line access and boarding," Mapes said. "We think
this combined with our on-time, virtually cancel-free operation,
customer service and transparency of product features makes Delta
the right choice for customers."
* Premium snacks available on flights over 900 miles. Starbucks,
beer, wine and spirits are available on flights over 250 miles.
Wi-Fi is available on most U.S. and international flights.
Delta Air Lines serves more than 170 million customers each
year. Delta was named to FORTUNE magazine's top 50 World's Most
Admired Companies in addition to being named the most admired
airline for the fourth time in five years. Additionally, Delta has
ranked No.1 in the Business Travel News Annual Airline survey for
four consecutive years, a first for any airline. With an
industry-leading global network, Delta and the Delta Connection
carriers offer service to 316 destinations in 57 countries on six
continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees
worldwide and operates a mainline fleet of more than 800 aircraft.
The airline is a founding member of the SkyTeam global alliance and
participates in the industry's leading trans-Atlantic joint venture
with Air France-KLM and Alitalia as well as a joint venture with
Virgin Atlantic. Including its worldwide alliance partners, Delta
offers customers more than 15,000 daily flights, with key hubs and
markets including Amsterdam,
Atlanta, Boston, Detroit, Los
Angeles, Minneapolis/St.
Paul, New York-JFK, New York-LaGuardia, Paris-Charles de Gaulle, Salt Lake City, Seattle and Tokyo-Narita.
Delta has invested billions of dollars in airport facilities,
global products and services, and technology to enhance the
customer experience in the air and on the ground. Additional
information is available on the Delta News Hub, as well as
delta.com, Twitter @DeltaNewsHub, Google.com/+Delta,
Facebook.com/delta and Delta's blog takingoff.delta.com.
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SOURCE Delta Air Lines