Guidewire (NYSE: GWRE) and expert.ai, a provider of artificial
intelligence (AI) solutions in language understanding, today
announced that expert.ai’s new Ready for Guidewire validated
accelerator for ClaimCenter is now available in the Guidewire
Marketplace.
AI already enables insurers to automate aspects of claims
management, including fraud detection. According to McKinsey &
Company, AI is also on course to automate routine claims processing
and decision-making, enabling adjusters to focus on more complex
and contested claims. Expert.ai’s app for Guidewire ClaimCenter
applies human-like language understanding to analyze claims data,
forms, and related documents – including reports, appraisals,
medical records, invoices, and loss findings. The app reads,
evaluates, and understands documents, and turns language into
actionable data.
By combining machine learning (ML) and knowledge-based AI,
expert.ai’s hybrid natural language technology quickly derives
context and meaning from data and augments every step of the claim
validation process, reducing insurance document review times and
expediting decision-making.
Within ClaimCenter, expert.ai enables insurers to:
- Turn language into data and extract relevant data points;
- Identify and reduce claims leakage by removing subjectivity;
and
- Accelerate decision making and claims resolution.
Expert.ai provides intelligent automation across workers’
compensation, general liability, property and other insurance lines
of business.
“Operational efficiency is a strategic imperative for insurers,”
said Colin Matthews, Chief Revenue Officer, expert.ai. “At every
step of the claims validation process, expert.ai enhances workflows
while ensuring high-quality language understanding with advanced
data analytics. This streamlines the process, improves accuracy and
efficiency to offer a better customer experience.”
“We welcome expert.ai as our latest Guidewire PartnerConnect
Solution partner and congratulate the company on the release of its
AI-based accelerator,” said Zachary Gustafson, General Manager,
Claims & InsuranceNow, Guidewire. “Claims management requires
processing and analysis of large amounts of information, and by
leveraging the power of AI insurers can deliver decisions faster,
which helps improve the customer experience.”
About expert.ai
Expert.ai (EXAI:IM) is a leading company in AI-based natural
language software. Organizations in insurance, banking and finance,
publishing, media and defense all rely on expert.ai to turn
language into data, analyze and understand complex documents,
accelerate intelligent process automation and improve decision
making. Expert.ai's purpose-built natural language platform pairs
simple and powerful tools with a proven hybrid AI approach that
combines symbolic and machine learning to solve real-world problems
and enhance business operations at speed and scale. With offices in
Europe and North America, expert.ai serves global businesses such
as AXA XL, Zurich Insurance Group, Generali, The Associated Press,
Bloomberg INDG, BNP Paribas, Rabobank, Gannett and EBSCO. For more
information, visit https://www.expert.ai
About Guidewire PartnerConnect ecosystem and Ready for
Guidewire
Guidewire’s solution ecosystem is the largest in the P&C
industry, with over 150 solution partners providing over 170
integrations in the Guidewire Marketplace. Guidewire PartnerConnect
Solution partners provide software, technology, and data solutions
as well as insurance support services. Our Solution partners help
drive business value and innovation for insurers by developing and
delivering integrations, extensions, apps, and other complementary
solutions for Guidewire products. All of our Ready for Guidewire
partner solutions are validated for security, quality, and
compatibility with Guidewire, and can be found on the Guidewire
Marketplace.
For more information about Guidewire PartnerConnect, please
visit http://www.guidewire.com/partners.
About Guidewire
Guidewire is the platform P&C insurers trust to engage,
innovate, and grow efficiently. We combine digital, core,
analytics, and AI to deliver our platform as a cloud service.
Approximately 520 insurers in 38 countries, from new ventures to
the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable
their success. We are proud of our unparalleled implementation
track record, with 1,000+ successful projects, supported by the
largest R&D team and partner ecosystem in the industry. Our
marketplace provides hundreds of applications that accelerate
integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow
us on Twitter and LinkedIn.
NOTE: For information about Guidewire’s
trademarks, visit https://www.guidewire.com/legal-notices.
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version on businesswire.com: https://www.businesswire.com/news/home/20220928005119/en/
Melissa Cobb Senior Public Relations Manager Guidewire Software,
Inc. +1.650.464.1177 mcobb@guidewire.com
Francesca Spaggiari Head of Communications and Public Relations
Expert.ai +39 059 894011 press@expert.ai
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