India’s Wu.com Customers Can Now Send Money
from India to the World, 24/7
Western Union, a leader in cross-border, cross-currency money
movement and payments, today launched its digital platform - WU.com
in India, in association with YES BANK, one of the leading banks in
the country, enabling customers in India to send money globally -
24/7.
With WU.com customers fund their transactions online through
transfers from their national bank accounts and then have the
ability to send money into bank accounts in many countries across
major regions of the world, including North America, Europe, parts
of Latin America, the Middle East and Asia Pacific1.
The announcement executes upon Western Union’s strategy to
expand its services across emerging markets and open new growth
areas as the company leverages its core cross-border assets –
including global settlement capabilities, network, compliance and
technology systems – to enable international cross-border payments
in minutes.
During his visit to India, Hikmet Ersek, CEO, Western Union,
said, “Western Union already has a strong brand and presence in
India. By implementing new digital outbound payment options, we are
empowering the rising middle class in India to create a borderless
world through the ease of digital global money movement and enable
economic opportunity globally.”
WU.com will serve Indian citizens participating in a globalized
world wanting to access international education, medical services,
travel and other services.
“YES BANK is pleased to collaborate with Western Union on
offering outbound remittance services. We are well poised with the
next phase of solutioning to cater to the burgeoning cross border
outward remittances business with Western Union. This co-created
solution is an extremely comprehensive one as it brings together
all electronic payment mechanisms to the common benefit of Western
Union’s customers through a single-window interface for
remittances,” said Asit Oberoi, Global Head – Transaction Banking,
YES BANK.
CUSTOMER GUIDANCE
In line with the local regulations, prior to the first use of
the online service, customers are required to register on
www.westernunion.com, then verify in-person with their valid PAN
card and proof of address at any of the over 1,100 Yes Bank
branches. After successful verification, customers will receive a
notification confirming they can now conveniently send Western
Union® money transfers anytime, with a few clicks, online.
For more information, customers can call the Western Union
Customer Care toll free number at 1-800-102-7111, available from
9:00 am to 9:00 pm Indian time from Monday to Sunday (from outside
India, they can dial +91-73-147-87211), or send an email to
wu-indiacsc@westernunion.com or refer to Frequently Asked Questions
(FAQ) under the Quick Links section, at the bottom of the page on
https://www.westernunion.com/in/en/home.html.
1. The countries you can send money through wu.com India are:
Andorra, Australia, Austria, Bahrain, Bangladesh, Belgium, Brazil,
Bulgaria, Canada, Croatia, Czech Republic, Denmark, Egypt, Estonia,
Finland, France, Germany, Greece, Guatemala, Hungary, Indonesia,
Ireland, Italy, Japan, Kenya, Lithuania, Luxembourg, Malaysia,
Morocco, Netherlands, New Zealand, Nigeria, Norway, Poland,
Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden,
Switzerland, Thailand, Turkey, United Kingdom, Vietnam, USA.
Transfers within India are not available. Country list may change.
Changes are subject to Western Union capability to undertake
account payout.
WU-G
About Western Union
The Western Union Company (NYSE: WU) is a global leader in
cross-border, cross-currency money movement. Our omnichannel
platform connects the digital and physical worlds and makes it
possible for consumers and businesses to send and receive money and
make payments with speed, ease, and reliability. As of June 30,
2019, our network included over 550,000 retail agent locations
offering Western Union, Vigo or Orlandi Valuta branded services in
more than 200 countries and territories, with the capability to
send money to billions of accounts. Additionally, westernunion.com,
our fastest growing channel in 2018, is available in more than 70
countries, plus additional territories, to move money around the
world. With our global reach, Western Union moves money for better,
connecting family, friends and businesses to enable financial
inclusion and support economic growth. For more information, visit
www.westernunion.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20191025005104/en/
Western Union Global Communications and Social Channels
Pia De Lima, Pia.DeLima@westernunion.com
Western Union Middle East, Africa, Asia-Pacific Karen
Santos; Karen.Santos2@westernunion.com
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