Coveo Solutions Inc, (TSX:CVO), a leader in AI-powered relevance
platforms that transform search, recommendations, personalization,
and merchandising within digital experiences, announced new
features and enhancements released in 2022, delivering continued
innovation for its customers as the company helps bring relevance
to digital experiences. With Coveo’s enterprise-grade multi-tenant
cloud platform, customers have benefited from more than 1,500
platform updates per month, without experiencing any impact to
availability or downtime. These product updates delivered better
performance, leading security enhancements, and improved efficiency
to help accelerate the rate at which Coveo customers are able to
provide personalized experiences that can positively impact
business outcomes, ROI, and overall profitability.
“Coveo is the intelligence behind best-in-class digital
experiences,” said Laurent Simoneau, President, CTO and Founder, at
Coveo. “We thrive in complex environments, with big problems. The
more complicated the environment, the more value Coveo can create
for our customers. We focus on the data, so we can build
specialized AI to solve the problems at hand, and we do this with
the utmost respect for privacy and security. We’re proud of the new
innovative features and enhancements we have delivered to our
customers in 2022 and we’re excited for what we have in store for
next year.”
Here are the new features of the Coveo Relevance
Cloud™ platform launched in 2022 across commerce, service,
website, and workplace.
Personalization and Recommendations
Intent-Aware Product Rankings: Go beyond simple
popularity ranking and bring true shopper personalization, even for
anonymous visitors, with products ranked according to current
shopper intent that adjust in real-time.
Audience-Specific Recommendations Strategies:
Select the recommendation strategy most relevant to your use case
and audience from our rich library. Deliver meaningful,
personalized experiences to the right customers and in the right
places.
Product Listing Page Manager: Easily curate the
perfect category listing page, using AI to help you boost and bury
products for the right customers alongside manual merchandising
with drag and drop product pinning.
Content and Product Discovery
Facet Generator: The new intelligent Facet
Generator, part of the Dynamic Navigation Experience models, works
to automatically return all relevant search facets for a given
search or listing page. This feature works with zero traffic,
leveraging the intelligence within Coveo’s unified index to return
the most relevant results.
Low Code / No Code Atomic UI: Advancements in
Coveo’s UI component libraries, Atomic and Quantic (for Salesforce
LWC) built on the Coveo Headless Framework, enable your business
and analyst teams to quickly deploy high-performing sites and
components without complex code or IT dependency.
Metadata Discovery and Performance
Improvements: No more guessing what data looks like when
applying mapping rules. This insight into the content source being
indexed helps to optimize performance and improve data health.
Connectivity & Flow of Work
Out-of-the-Box Connectors and Crawling Modules:
Coveo’s out-of-box indexing options have expanded to more than 45
connectors. Organizations can now quickly index their Slack, SAP
Commerce Cloud, SQL, MySQL, and/or Oracle database using our new
connectors, and any on-premise data behind a REST interface with
Coveo’s Crawling Module.
Coveo Slack App: No more app switching for
support agents and employees. Perform company-wide or
departmental-specific searches, such as customer support cases,
right inside of Slack with a single slash command. Help minimize
context switching for employees searching for information as well
as unlock more value from intelligent swarming for support
teams.
Analysis and Developer Tools
Coveo Analytics within Snowflake: This feature
provides real-time access to Coveo Analytics through Snowflake’s
reader account. From there, data can be leveraged in any business
intelligence tools and even combined with other external data
sources for better and more complete visualization of search
engagement and business performance.
Migrating Sandbox Configurations (Low Code / Pro
Code): Migrating configurations between sandbox and live
environment has never been easier. Configurations can be easily
migrated with a simplified two-click manual migration or automated
using the resource snapshot feature with Coveo CLI.
Customer & Partner Learning and
Development: Coveo is also heavily investing in enabling
our community to become platform experts through LevelUp, Coveo’s
online learning platform that delivers relevant, personalized
training and high value content to both technical and business
users. Coveo’s community can choose a learning path that's right
for them and get started with on-demand, self-paced content. Coveo
released more than 50 new roadmaps, skill paths, and courses, and
offers certification and official badging to showcase levels of
expertise.
To dig deeper and learn about all the innovative features
released in 2022, watch the Year in Coveo 2022 - Celebrating
innovation webinar.
About CoveoWe believe that relevance is
critical for businesses to win in the new digital experience
economy, to serve people the way they expect, and that applied AI
is an imperative. Coveo is a market-leading AI-powered relevance
platform. Our SaaS-native, multi-tenant platform injects search,
recommendations, personalization and merchandising solutions into
digital experiences. We provide solutions for commerce, service,
website, and workplace applications. Our solutions are designed to
provide tangible value to our customers by helping drive conversion
and revenue growth, reduce customer support costs, increase
customer satisfaction and website engagement, and improve employee
proficiency and satisfaction. Our AI powers relevant interactions
for hundreds of the world’s most innovative brands and is supported
by a large network of global system integrators and implementation
partners.
Coveo is a trademark of Coveo Solutions, Inc. www.coveo.com
Stay up to date on the latest Coveo news and content by
subscribing to the Coveo blog, and following Coveo on
LinkedIn, Twitter, and YouTube.
Highwire PRCoveomedia@coveo.com+1 418-263-1111
Coveo Solutions (TSX:CVO)
Historical Stock Chart
From Mar 2024 to Apr 2024
Coveo Solutions (TSX:CVO)
Historical Stock Chart
From Apr 2023 to Apr 2024