BURLINGTON, Massachusetts,
March 19, 2013 /PRNewswire/ --
Recognizing the need to provide excellent service to millions of
customers while increasing efficiency and productivity among its
mobile workforce, Alliant Energy (NYSE: LNT), a Midwest-based
energy holding company, is taking a leadership role in the utility
industry by implementing enterprise apps. Alliant Energy plans to
keep its workers connected in the field using the Resource Radar
app from ClickSoftware's ClickAppstore.
(Photo:
http://photos.prnewswire.com/prnh/20130319/601825 )
ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading
provider of automated mobile workforce management and optimization
solutions for the service industry, recently unveiled the Resource
Radar app, which is included within the Collaboration Pack of apps.
The Resource Radar App will be used by Alliant Energy to better
connect field technicians across thousands of miles of service
area. The company will use the popular app, in addition the full
suite of workforce management and mobility solutions, to provide
even more outstanding customer service by giving field resources
the ability to quickly identify additional technicians nearby for
faster response to both planned jobs and emergencies. The app will
also help Alliant Energy adhere to strict safety measures, and
enable technicians to complete more jobs per day.
Resource Radar is one of dozens of apps aggregated into
Collection Packs, other Collection Packs available for download
include the Field Scheduling and Personal Productivity Packs. All
are available through the ClickAppStore, the first app store for
enterprise-level customers who require fully integrated apps that
connect workers to each other and to the back office. The Resource
Radar app collects GPS data to display a field workers' location
within a specified radius. This functionality can more efficiently
provide additional support during service calls, when a safety
backup is needed or to respond to emergencies.
Alliant Energy Corporation is an energy holding company
providing 1.4 million Midwest utility customers with safe and
reliable electric and natural gas services. Alliant Energy current
deploys nearly 4,000 employees across its service territory of
Iowa, Minnesota and Wisconsin.
In a recent forecast, research firm IDC predicts by 2015, the
world's mobile worker population will reach 1.3 billion,
representing 37.2% of the total global workforce and 75% of the US
workforce.
"By deploying device agnostic ClickApps, Alliant Energy is able
to increase productivity and improve customer service by
transmitting and sharing data and decisions in real time," said
Hannan Carmeli, President and COO,
ClickSoftware "The ClickAppStore provides customers the ability to
implement the mobile functionality they need with minimal IT
involvement -- no infrastructure changes or coding is
required."
A video demo of the Resource Radar App is available online.
About ClickSoftware
ClickSoftware (NasdaqGS: CKSW) is the leading provider of
automated mobile workforce management and service optimization
solutions for the enterprise, both for mobile and in-house
resources. As pioneers of the "Service chain optimization" concept,
our solutions provide organizations with end-to-end visibility and
control of the entire service management chain by optimizing
forecasting, planning, shift and task scheduling, mobility and
real-time management of resource and customer communication.
Available via the cloud or on-premise, our products incorporate
best business practices and advanced decision-making algorithms to
manage service operations more efficiently, in a scalable,
integrated manner. Our solutions have become the backbone for many
leading organizations worldwide by addressing the fundamental
question of job fulfillment: Who does What, for Whom, With what,
Where and When.
ClickSoftware is the premier choice for delivering superb
business performance to service sector organizations of all sizes.
The company is headquartered in the
United States and Israel,
with offices across Europe, and
Asia Pacific, and operations in
Latin America. For more
information, please visit http://www.clicksoftware.com. Follow us
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Safe Harbor Statement
This press release contains express or implied forward-looking
statements within the Private Securities Litigation Reform Act of
1995 and other U.S Federal securities laws. These forward-looking
statements include, but are not limited to, those statements
regarding expected benefits to Alliant Energy and its customers
from using ClickSoftware's solutions. Such "forward-looking
statements" involve known and unknown risks, uncertainties and
other factors that may cause actual results or performance to
differ materially from those projected, including those discussed
in the "Risk Factors" section and elsewhere in ClickSoftware's
annual report on Form 20-F for the year ended December 31, 2011 and in subsequent filings with
the Securities and Exchange Commission. Except as otherwise
required by law, ClickSoftware is under no obligation to (and
expressly disclaims any such obligation to) update or alter its
forward-looking statements whether as a result of new information,
future events or otherwise.
ClickSoftware Company Contact:
Kristin Amico
kristin.amico@clicksoftware.com
+1-781-272-5903 Ext: 2364
SOURCE ClickSoftware Technologies Ltd