Consumers Name E-LOAN One of America's Most Trusted Companies for Privacy
October 03 2005 - 7:00AM
PR Newswire (US)
For the Second Consecutive Year, an Independent Survey of Consumers
Ranks E-LOAN Among World Class Brands such as Proctor & Gamble,
the U.S. Postal Service, Apple and eBay PLEASANTON, Calif., Oct. 3
/PRNewswire-FirstCall/ -- E-LOAN(R) (NASDAQ:EELN), an online
consumer direct lender and longtime advocate of strong consumer
financial privacy protections, today announced that for the second
consecutive year a national independent study of consumers
conducted by TRUSTe and the Ponemon Institute ranked E-LOAN as one
of the 20 most trusted companies for privacy in the U.S. Consumers
were not given company names to rate; they were asked for the
companies they considered noteworthy for their trustworthiness.
Alongside world class brands such as Proctor & Gamble, the U.S.
Postal Service, Apple and eBay, consumers identified E-LOAN as
taking the most care with personal information. E-LOAN was the only
online financial services company to make the list. "E-LOAN has
been a constant advocate of consumer financial privacy rights, so
we were not surprised to see them again among the Most Trusted
Companies for Privacy," said Fran Maier, Executive Director and
President of TRUSTe. "The survey results show that a respectful
brand like E-LOAN can make a name for itself among the Fortune 500
when it comes to privacy." "Data security breaches and fears of
identity theft are making consumers more aware than ever of the
importance of being able to trust a company before sharing their
personal data," said Dr. Larry Ponemon, Chairman of Ponemon
Institute. "This is especially true in the financial services
sector. E-LOAN's status as a most trusted company is confirmation
that the company's mission to adhere to the strongest privacy
safeguards possible is being recognized and valued by consumers."
"At E-LOAN, respecting consumers' privacy rights is one of our core
values," said Mark Lefanowicz, Chief Executive Officer and
President of E-LOAN. "So, it's extremely gratifying that consumers
continue to recognize E-LOAN for our pro consumer privacy practices
and advocacy efforts." TRUSTe, the leading non-profit promoting
privacy in digital communications, and the Ponemon Institute, a
"think-tank" dedicated to privacy and data protection research,
surveyed more than 7,000 adults to collect opinions regarding
online companies' privacy practices and history. Respondents cited
a wide range of factors as key points to consider in judging the
companies' trustworthiness. Factors cited by more than a third of
the participants included: -- Overall reputation of the company for
product or service quality -- The company's limits over the
collection, use and sharing of personal information -- Quality of
advertisements and solicitations that are respectful of my privacy
requirements and rights -- Sense of security protections when
providing personal information -- The privacy policy of the company
The top 20 list includes the following companies in descending
order: American Express, Amazon, Procter & Gamble,,
Hewlett-Packard, eBay, AOL, U.S. Postal Service, Dell, IBM,
Earthlink, Google, Charles Schwab, Apple, WebMD, E-LOAN, Washington
Mutual, Federal Express, Yahoo!, USAA and Disney. About E-LOAN,
Inc. E-LOAN(R) is an online consumer direct lender dedicated to
providing borrowers with a simple, easy and open way to obtain
mortgage, auto and home equity loans. Since its launch in 1997,
E-LOAN has drawn upon its pro consumer values to improve the
lending experience in revolutionary ways. By eliminating the
traditional incentive structure to charge consumers higher rates,
giving consumers free access to credit scores and getting rid of
lender fees, E-LOAN is providing a uniquely open, fair and honest
loan process. Protecting consumers' financial privacy is also a
paramount concern, prompting E-LOAN to implement industry leading
privacy practices and advocate strong consumer financial privacy
protection laws. From inception through June 2005, E-LOAN has
originated and sold over $26.7 billion in consumer loans. E-LOAN is
publicly traded on the Nasdaq National Market under the symbol
EELN. To find out more about E-LOAN and its products and services,
logon to http://www.eloan.com/ or call 1-888-E-LOAN-22. About
Ponemon Institute Ponemon Institute is a "think tank" dedicated to
advancing responsible information management practices in business
and government. To achieve this objective, Ponemon Institute
conducts independent research on privacy and information security,
educates leaders from the private and public sectors, and verifies
the privacy and data protection practices of organizations. The
Institute is headquartered in Michigan. For more information, visit
http://www.ponemon.org/ or contact 800-887-3118. About TRUSTe
TRUSTe, the online privacy leader, is an independent, nonprofit
organization dedicated to enabling individuals and organizations to
establish trusting relationships based on respect for personal
identity and information in the evolving networked world. Founded
in 1997, TRUSTe runs the largest privacy seal program certifying
more than 1,400 Web sites throughout the world with support from
its sponsors, Microsoft, AOL, DoubleClick and Intuit. TRUSTe also
provides standards, certification and oversight into email
accreditation with its Email Privacy Seal and the Bonded Sender
Program. For more information on TRUSTe please visit
http://www.truste.org/. This news release contains forward-looking
statements based on current expectations that involve risks and
uncertainties. E-LOAN's actual results may differ from the results
described in the forward-looking statements. Factors that could
cause actual results to differ include, but are not limited to,
general conditions in the mortgage and auto industries, interest
rate fluctuations, and the impact of competitive products. These
and other risk factors are detailed in E-LOAN's periodic filings
with the Securities and Exchange Commission. CONTACT: E-LOAN Press
Contact: E-LOAN Press/Investor Contact Laurie Azzano Tiffany Fox
Cosmo Public Relations E-LOAN, Public/Investor Relations
+1-415-786-3317 +1-925-847-6314 DATASOURCE: E-LOAN, Inc. CONTACT:
media, Laurie Azzano of Cosmo Public Relations, +1-415-786-3317, or
, for E-LOAN; or Public/Investor Relations, Tiffany Fox of E-LOAN,
+1-925-847-6314, or Web site: http://www.ponemon.org/ Web site:
http://www.truste.org/ Web site: http://www.eloan.com/
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