Magellan Health Expands Telehealth Services to Support Clients during COVID-19 Outbreak
March 20 2020 - 4:00PM
Business Wire
Magellan Health, Inc. (NASDAQ: MGLN) today announced that
Magellan Healthcare, the behavioral and specialty healthcare
segment of the company, has expanded telehealth services and
implemented additional initiatives to help support clients during
the novel coronavirus (COVID-19) pandemic.
“As we continue to respond to issues concerning COVID-19,
behavioral health services are more important now than ever, and
continuity of care is paramount as people cope with uncertainty and
anxiety about the outbreak,” said Matthew Miller, senior vice
president, behavioral health, Magellan Healthcare.
As the Centers for Medicare & Medicaid Services (CMS) and
the U.S. Department of Health and Human Services (HHS) Office for
Civil Rights (OCR) guidance came out on Tuesday, Magellan was
revising its operations to permit all credentialed and contracted
behavioral health providers to conduct telehealth video sessions
for all routine services and certain psychological testing, applied
behavior analysis (ABA), intensive outpatient programs (IOP) and
partial hospitalization program (PHP) services. Providers are able
to use a number of HHS OCR-approved platforms to conduct their
telehealth video sessions. Magellan is also allowing telephone-only
sessions when a member has no access to a video platform. These
alternative approaches will be covered to ensure members get the
care they need, when they need it.
“Our experienced behavioral health network providers are
available to serve the needs of our clients’ members through a
variety of avenues. We are proud of our network providers and look
forward to working with them to support those who may need mental
health services as a result of the COVID-19 outbreak,” said
Miller.
About Magellan Healthcare: Magellan Healthcare, Inc., the
healthcare business unit of Magellan Health, Inc., offers solutions
for complex conditions in the areas of behavioral health, medical
specialty treatment and fully integrated managed care. Magellan
Healthcare serves commercial health plans, employers, state and
local governments, and the Federal government, including the
Department of Defense. For more information, visit
MagellanHealthcare.com.
About Magellan Health: Magellan Health, Inc., a Fortune
500 company, is a leader in managing the fastest growing, most
complex areas of health, including special populations, complete
pharmacy benefits and other specialty areas of healthcare. Magellan
supports innovative ways of accessing better health through
technology, while remaining focused on the critical personal
relationships that are necessary to achieve a healthy, vibrant
life. Magellan's customers include health plans and other managed
care organizations, employers, labor unions, various military and
governmental agencies and third-party administrators. For more
information, visit MagellanHealth.com.
(MGLN-GEN)
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version on businesswire.com: https://www.businesswire.com/news/home/20200320005572/en/
Media Contact: Lilly Ackley, ackleyl@magellanhealth.com,
(860) 507-1923 Investor Contact: Joe Bogdan,
jbogdan@magellanhealth.com, (860) 507-1910
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