Nuance and Epic Collaborate to Deliver Computer-Assisted Physician Documentation
March 22 2017 - 8:00AM
Business Wire
Real-time Clinical Documentation Improvement Technology
Drives Appropriate Reimbursement and Improves Severity-Adjusted
Quality Scores and Risk Adjustment Factors
Nuance Communications, Inc. (NASDAQ: NUAN) and Epic announced
that the companies have partnered to deliver computer-assisted
physician documentation (CAPD) capabilities embedded within Epic®.
The Epic NoteReader CDI solution leverages artificial intelligence
(AI) capabilities found in Nuance CAPD technology to automatically
provide real-time clinical documentation improvement (CDI) feedback
to physicians at the point of care. This improves severity-adjusted
quality scores and captures appropriate reimbursement and risk
adjustment factors that are critical to proper care and management
of patients.
By electronically analyzing all relevant patient notes with deep
learning and natural language understanding, Nuance’s CAPD
technology automatically identifies clinical indicators in a
patient’s medical record and advises the physician in real-time
when there is important missing information that needs to be
clarified. The Epic NoteReader CDI module works with Nuance’s
latest AI technology to help accurately describe the quality of
care provided, reflecting accurate patient acuity with the goal of
reducing retrospective coding queries.
“We’ve worked with Nuance for years to embed cool voice
innovations into clinical workflows. This new AI twist provides
another level of wow,” said Carl Dvorak, president, Epic.
Nuance CAPD enables clients to now effectively deploy AI-powered
technology to supplement their Clinical Documentation Specialist
team to more efficiently analyze 100% of patient cases for
documentation improvement opportunities, look across all payers,
and provide support on a 24x7 basis. In addition, since physicians
will be publicly measured on their risk-adjusted quality scores,
the accuracy and completeness of their clinical documentation is
becoming even more important. Risk-adjusted reimbursement models
are also becoming more prevalent, requiring providers to more
accurately capture and code Hierarchical Condition Categories
(HCCs) to better reflect the actual acuity of their patient
populations.
“As a long-time Nuance client, we have realized remarkable and
sustainable results with Nuance’s CDI solutions including a 14%
improvement in case mix index (CMI), an increase of $12.8 million
in appropriate reimbursements in our first year after
implementation and a 98% physician response rate to queries,” said
Sharon Krug, clinical documentation system manager, TriHealth.
“This Nuance/Epic CAPD innovation will help us build on those
successes by offering CDI intelligence at the point of care to help
physicians complete their notes faster, with less disruption and
greater clinical context.”
“As a long-standing development partner with Epic, we are proud
to deliver intelligent clinical documentation solutions within the
Epic ecosystem to make clinical documentation during patient care a
more natural, seamless and effective experience,” said Satish
Maripuri, executive vice president and general manager of the
Healthcare Division, Nuance. “We have more than a decade of joint
innovation and collaboration between Nuance and Epic, and this new
CAPD solution builds on that history to deliver AI-powered,
real-time CDI intelligence that materially improves both clinical
and financial outcomes for our joint clients.”
Nuance has a full suite of solutions to help Epic clients
optimize their end-to-end clinical documentation processes while
enabling clinicians to spend more time with their patients. These
solutions include this embedded CAPD solution, Dragon® Medical,
Nuance’s embedded speech in Epic Haiku and Canto, Dragon Medical
Advisor, Nuance transcription solutions, PowerScribe® 360,
PowerShare, and Clintegrity™ Coding, CDI and Quality Management.
For more information or to see a demonstration of these solutions,
please call Nuance at 844-835-6211 or contact your Epic
representative.
Nuance provides intelligent systems that support a more natural
and insightful approach to clinical documentation, freeing
clinicians to spend more time caring for patients. Nuance
healthcare solutions capture, improve and communicate more than 300
million patient stories each year, helping more than 500,000
clinicians in 10,000 global healthcare organizations to drive
meaningful clinical and financial outcomes. Nuance’s award-winning
clinical speech recognition, medical transcription, CDI, coding,
quality and medical imaging solutions provide a more complete and
accurate view of patient care.
About Nuance Communications, Inc.Nuance Communications,
Inc. (NASDAQ: NUAN) is a leading provider of voice and language
solutions for businesses and consumers around the world. Its
technologies, applications and services make the user experience
more compelling by transforming the way people interact with
devices and systems. Every day, millions of users and thousands of
businesses experience Nuance’s proven applications. For more
information, please visit www.nuance.com.
Trademark reference: Nuance and the Nuance logo are registered
trademarks or trademarks of Nuance Communications, Inc. or its
affiliates in the United States and/or other countries. All other
trademarks referenced herein are the property of their respective
owners.
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For PressNuance Communications, Inc.Ann Joyal,
781-565-4155ann.joyal@nuance.com
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