Despite Organizations Scrambling to Adapt Following the 2024 Election, Nearly 90% of SMB Owners Surveyed Remain Optimistic for 2025
December 17 2024 - 7:00AM
Fiverr International Ltd. (NYSE: FVRR), the company that is
changing how the world works together, today announced findings
from a survey assessing the state of the small business ecosystem
and how the recent 2024 U.S. General Election is shaping business
owners’ decision-making for 2025 and beyond. The new research
features insights and concerns from 1,001 U.S. small business
owners after the election to measure business sentiments for 2025.
In addition to inflation (40%) and rising import costs (38%),
businesses foresee access to talent (27%) as a predominant hurdle
going forward.
“As we reflect on 2024 and a pivotal election cycle, the
dynamics of work are steadily evolving in meaningful ways,” said
Matti Yahav, Chief Marketing Officer at Fiverr. “Yet despite these
dramatic shifts, the data shows a growing optimism amongst business
leaders alongside a growing movement toward freelancing – as
organizations look to stay as flexible and agile as possible to
tackle any challenge head-on. As we head into 2025, this synergy
between small business owners and freelance professionals will be
integral to navigating an uncertain business landscape and
capitalizing on new and exciting growth opportunities.”
Key themes that emerged from the data:
Following a historic election season, business leaders
across the spectrum remain generally optimistic about the growth of
their organizations.
- In the days following election night, almost 90% of surveyed
small business owners were optimistic1 about the future; especially
within sectors at the center of the electoral cycle, such as
education (92%), finance (89%), and retail (89%)
- 85%2 of surveyed businesses believe that the new president will
improve the economic situation for small businesses, with higher
rates of optimism amongst larger organizations (89% amongst
businesses with over 100 employees)
- Both men (85%2) and women (83%2) also remain hopeful for the
new administration and look forward to business growth – so much so
that nearly 92% of women-led businesses expect increased3 revenues
in the new year
- However, older generations of business leaders remain more
skeptical, with 41% of Baby Boomers feeling pessimistic about the
future compared to 89% of Gen-Zers who remain optimistic
_______________1 ‘Very optimistic’ and ‘Somewhat optimistic’
responses combined2 ‘Yes, definitely’ and ‘Yes, somewhat’ responses
combined3 All ‘increase’ options combined
The economy remains the top concern for small business
owners for 2025 and across industries, generations, and
genders.
- Key talking points of the election, such as inflation, tariffs,
and fears of economic downturn, were top of mind for organizations
– with 55% of owners citing rising costs as one of their primary
concerns heading into 2025, and over 38% also fearing an impending
economic recession
- Fears of inflation were particularly exacerbated amongst
sectors that prioritize logistics – such as manufacturing (64%),
healthcare (62%), and retail (59%)
- 21% of women-led small businesses cite equitable access to
capital and financing as one of their primary concerns for the new
year
- Political issues still matter to many as well across the aisle
too – Baby Boomers (31%) and Gen-Zers (31%) both agree that
increased political instability is a real concern that needs to be
dealt with
The new administration’s policies are leaving businesses
scrambling to adapt and plan for the new year.
- 72% of surveyed small businesses say that the administration’s
proposed tariff policies will impact4 their day-to-day operations;
this is especially true in sectors like HR (87%), retail (80%), and
education (80%)
- 84% of leaders believe that the new tax structure will impact4
their businesses; 91% of Gen-Zers and 86% of Millennials state that
it will impact their operations
- The administration's policies on tariffs, taxes, and the
workforce appear to disproportionately affect women-led businesses,
with around 6% more women small business owners reporting an
impact4 compared to their male counterparts (6%, 5%, and 9%,
respectively).
2025 poses unique challenges for businesses to tackle as
organizations grapple with the future of work.
- The new administration’s economic agenda has (38%) businesses
preparing to grapple with increased costs of imports
- 20% of business leaders see a lack of DEI measures as an
organizational challenge in the new year, with more women (25%)
than men (18%) reflecting this concern
- Gaps in key skills remain a critical hurdle, especially amongst
Gen Z business leaders (30%); likewise, 22% of business owners view
regulatory compliance as a critical obstacle
Hiring will continue to be a focal point for small
businesses, as they plan to double down on several key areas and
skills going forward.
- Over three-fourths of businesses (76%4) said the
administration’s approach to the workforce will impact their
business – so much so that nearly a quarter (24%) of owners are
concerned about labor shortages and filling critical skill gaps
across teams
- 27% of small businesses see hiring talent as a predominant
hurdle in their 2025 plans alongside increased access to materials
and products (also (27%)
- When budgeting and planning for the new year, almost 2 in 5
(39%) of owners will be prioritizing marketing and growth services
to reach new audiences
- Similarly, a third (33%) of business leaders are looking to
invest in the adoption of new technologies, such as AI programs and
automated processes.
_______________4 ‘Very impactful’ and ‘Somewhat impactful’
responses combined
MethodologyThe research was conducted by
Censuswide, among a sample of 1001 18+ small business owners in the
US ($1 - $40m revenue and under 500 headcount) max 10% sole
traders. The data was collected between 08.11.2024 - 15.11.2024.
Censuswide abides by and employs members of the Market Research
Society and follows the MRS code of conduct and ESOMAR principles.
Censuswide is also a member of the British Polling Council.
About FiverrFiverr’s mission is to change how
the world works together. We exist to democratize access to talent
and to provide talent with access to opportunities so anyone can
grow their business, brand, or dreams. From small businesses to
Fortune 500, nearly 4 million customers worldwide worked with
freelance talent on Fiverr in the past year, ensuring their
workforces remain flexible, adaptive, and agile. With Fiverr
Business Solutions, large companies can find the right talent and
tools tailored to their needs to help them thrive and grow. On
Fiverr, you can find over 700 skills, ranging from programming to
3D design, digital marketing to content creation, from video
animation to architecture.
Don’t get left behind - come be a part of the future of work by
visiting fiverr.com, read our blog, and follow us on X, Instagram,
and Facebook.
Press ContactsJenny ChangTommy
Leepress@fiverr.com
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/139de734-884e-4ece-bd6c-85d45de2fbf3
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