Cognex Looks to Medallia to Uncover Customer Sentiment and Deliver Exceptional Experiences
August 19 2020 - 7:00AM
Business Wire
Leading manufacturer puts customers at the
center of their business
Medallia, Inc. (NYSE: MDLA), the global leader in experience
management, today announced that Cognex (NASDAQ: CGNX), the world’s
leading provider of vision systems, software, sensors and
industrial barcode readers used for manufacturing automation, has
selected Medallia Experience Cloud to gain deeper insights into
customer experience and sentiment.
“Our customers are what fuels our business and we want to
deliver the best interactions and experiences possible. Medallia
will enable us to understand what our customers want and need and
how we can take action to deliver them,” said Michael Bowdoin, vice
president of operations for Cognex Corporation.
About Medallia
Medallia (NYSE: MDLA) is the pioneer and market leader in
Experience Management. Medallia’s award-winning SaaS platform, the
Medallia Experience Cloud, leads the market in the understanding
and management of experience for customers, employees and citizens.
Medallia captures experience signals created on daily journeys in
person, digital and IoT interactions and applies proprietary AI
technology to reveal personalized and predictive insights that can
drive action with tremendous business results. Using Medallia
Experience Cloud, customers can reduce churn, turn detractors into
promoters and buyers, and create in-the-moment cross-sell and
up-sell opportunities, providing clear and potent returns on
investment.
www.medallia.com
© 2020 Medallia, Inc. All rights reserved. Medallia®, the
Medallia logo, and the names and marks associated with Medallia’s
products are trademarks of Medallia. All other trademarks are the
property of their respective owners.
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PR Contact: Valerie Beaudett press@medallia.com +1 (650)
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