CIOs Believe Automation is Imperative to Solve Productivity Challenges and Accelerate Digital Transformation
September 23 2021 - 7:00AM
Business Wire
New report reveals CIOs have a key role in
demonstrating value and becoming champions of intelligent
automation
UiPath (NYSE: PATH), a leading enterprise automation software
company, today published the findings of a report based on
interviews with enterprise CIOs in Europe. The findings reveal that
hybrid work, increasing demands from customers, and challenges from
new competition are driving organizations to automation-first
strategies built on robotic process automation (RPA), AI, and
low-code and no-code tools.
The report, Towards The Fully Automated Enterprise™, was
authored by CIONET to understand CIOs’ role in orchestrating the
reinvention of business and the redesign of work. CIOs reported the
significant changes caused by the pandemic on business practices
are resulting in implementations of enterprise automation to
achieve replacement of legacy systems with modern solutions (29%),
comprehensive process reengineering (26%), and elimination of
repetitive work with RPA (24%)i.
The report also highlights that the benefits of adopting
intelligent automation are available only to those businesses in
which CIOs become sponsors of innovation and proponents of
governance and involve the IT organization as early as possible.
The CIOs stated that intelligent automation will play a key role in
levelling the playing field between incumbents and digital leaders
during the next five years.
According to the report, leading CIOs are currently using
software robots to:
- Assist or remove employees from low-value, repetitive tasks,
redesigning mission-critical business workflows and, in some cases,
adopting new business models.
- Strengthen their relationships with consumers and business
customers alike by applying software robots to assist in analyzing
vast amounts of data that is emerging from online channels and
connected products and services.
- Accelerate product and service innovation by transforming their
organizations into digital businesses, where open platforms,
ecosystems, and new development tools can reduce the time to market
dramatically.
Respondents shared that currently, the adoption of automation is
still at an early stage of maturity, with a lot of potential
remaining untapped. Deployment strategies include applying
short-term fixes to reduce costs and speed up critical processes,
adopting an evolutionary approach and saving major disruption while
generating business benefits, and taking radical action such as
replacing legacy systems entirely or adopting new solution
models.
CIOs play a pivotal role in driving the adoption of intelligent
automation across the enterprise. Having achieved successful cloud
and mobile platform migrations, the CIOs surveyed believe that
automation is set to become “their next big thing.” In order to
take the lead on automation and become sponsors of innovation, CIOs
must undertake the following actions:
- Evaluate RPA, AI, and process mining through controlled pilots,
sponsored where possible at group level. Examine appropriate
platforms that will enable the scaling up of RPA as and when value
is proven;
- Inform peers in the C-suite of the potential opportunities and
benefits that automation brings and agree to an appropriate
roadmap; and
- Work with lines of business to explore and test low code/no
code approaches toward intelligent automation.
“Innovation and digitalization will make our lives better. So,
our role is to be humble on the one hand and brave on the other.
Before choosing our preferred automation tool, we looked at the
market and sought the best solution to use in our organization. As
a result, we are using UiPath, and in our experience, this is an
easy-to-use and stable end-to-end automation platform. We are
currently running more than 100 robots, which in 2020 only
performed more than 30 million transactions,” Adam Marciniak,
former CIO of PKO Bank Polski, said.
“At Euroclear, we process a lot of unstructured data in the back
office. For that we use software robots – especially unattended
robots that can check for sanctions of run anti-money laundering
checks. It would simply be impossible to scale one’s business in
these areas because then your operations would be overblown. That’s
why RPA is the next big thing – because it allows one to scale
their business while cutting down on operational costs,” said
Michał Paprocki, CIO at Euroclear.
“For the past decades, building the fully automated enterprise
has been an ongoing journey for many CIOs. Today, organizations can
unlock enterprise automation technology that can accelerate the
reinvention of business, boosting productivity to best cope with
increased customer demands and the new reality of hybrid work,”
Renzo Taal, Senior Vice President & Managing Director EMEA at
UiPath, said. “And, in doing so, they can attain digital leadership
in a competitive global business landscape by transforming their
business into a fully automated enterprise.”
Download the Towards The Fully Automated Enterprise™ report
here. The report was developed by CIONET, the leading community of
more than 10,000 senior IT executives in Europe and Latin America
in partnership with UiPath, based on interviews with CIOs from 15
leading Europe-based enterprises.
About UiPath
UiPath has a vision to deliver the Fully Automated Enterprise™,
one where companies use automation to unlock their greatest
potential. UiPath offers an end-to-end platform for automation,
combining the leading Robotic Process Automation (RPA) solution
with a full suite of capabilities that enable every organization to
rapidly scale digital business operations.
______________________________ i Source: CIONEXT ‘Reinvent
Business, Reinvent Work’ May 5, 2021
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version on businesswire.com: https://www.businesswire.com/news/home/20210923005063/en/
Georgeta Gheorghe UiPath Public Relations pr@uipath.com
Kelsey Turcotte UiPath Investor Relations
investor.relations@uipath.com
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