Visa to Launch New Certification Program to Support Payment Industry Professional Development
December 05 2019 - 9:30AM
Business Wire
Company will make 500 scholarships available
to qualified applicants
Visa Inc. (NYSE: V) today announced plans to launch a new
certification program and fund up to 500 scholarships, available to
qualified applicants, that can be used toward obtaining this new
professional certification. Visa’s new certification program is
designed to train individuals as dispute resolution professionals,
a role that is currently in high demand across the payments
ecosystem.
With 75 percent of HR professionals in the U.S. reporting1 a
shortage of skills in candidates for job openings, there is an
increased need to better align training to the types of positions
that are currently available. Certificate programs offer an
alternative to a traditional degree, giving candidates the
opportunity to develop the skills and experiences needed for a
particular job in a shorter period of time and for less cost. A
Georgetown University study2 found that those who hold certificates
receive a 20% wage premium over those who do not.
“Private industry has an important role to play in helping equip
the workforce with the skills needed for in-demand jobs. We need
employers to actively assess workforce needs, promote skills-based
recruitment and hiring and commit to workers’ lifelong skills
development, which is critical to economic development,” said Visa
Chairman and CEO Al Kelly, who serves on the White House American
Workforce Policy Advisory Board to advise on ways the public
sector, private industry and educational institutions can partner
to tackle the ongoing skills crisis. “At Visa, we are working to
help strengthen the pipeline of qualified workers. We want to help
candidates adapt to a constantly changing environment.”
This certification program builds on Visa’s longstanding
commitment to cultivating a ready and able workforce. Visa is one
of more than 350 companies and organizations that signed the White
House Pledge to America’s Workers—a promise to expand programs that
are designed to educate, train and reskill more than 14.3 million
students and workers. Specifically, over the next five years, Visa
has pledged to help create enhanced career opportunities for 14,500
individuals, including through increased apprenticeships and
work-based learning programs, continuing education, on-the-job
training and reskilling.
Visa’s new dispute resolution professional certification program
will include multiple days of training and several
professional-level certification exams. Dispute resolution
professionals manage payment card disputes, and they generally work
for financial institutions, such as the bank that issues your
credit card, or payment processors.
Training and certification programs of this type can typically
cost thousands of dollars, and participants in a program of this
nature are often sponsored by an employer. Visa’s scholarship
program for dispute resolution professional certification is meant
to help support those who may not have the means through their
employer. Details for how to apply for the scholarship are
anticipated to be made available in early 2020.
“We are proud to offer this new certificate and provide a
pathway to employment in the payments industry,” said Karie
Willyerd, Visa’s Chief Learning Officer. “This is yet another
demonstration of Visa’s commitment to provide today’s workforce
with 21st century skills.”
About Visa Inc.
Visa Inc. (NYSE: V) is the world’s leader in digital payments.
Our mission is to connect the world through the most innovative,
reliable and secure payment network - enabling individuals,
businesses and economies to thrive. Our advanced global processing
network, VisaNet, provides secure and reliable payments around the
world, and is capable of handling more than 65,000 transaction
messages a second. The company’s relentless focus on innovation is
a catalyst for the rapid growth of digital commerce on any device
for everyone, everywhere. As the world moves from analog to
digital, Visa is applying our brand, products, people, network and
scale to reshape the future of commerce. For more information,
visit About Visa, visa.com/blog and
@VisaNews.
1
https://www.shrm.org/hr-today/trends-and-forecasting/research-and-surveys/Documents/SHRM%20Skills%20Gap%202019.pdf
2
https://cew.georgetown.edu/wp-content/uploads/2014/11/Certificates.FullReport.061812.pdf
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version on businesswire.com: https://www.businesswire.com/news/home/20191205005539/en/
Marni Goldberg margoldb@visa.com 202-313-1253
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